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Enterprise Rent A Car

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Good

“3-star ship Enterprise”

published 09/12/2013

cheap if you are travelling with a group and don't...

dont get to choose your car, excesses are crazy, d...

Bad luck and trouble October was a month where I had a couple of rather long journeys planned for my car. Being my car, it heard these plans and then made its own. At the start of the month one of my front tyres went flat so I had to get that replaced. While doing that the mechanic noticed I had...

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Excellent

great prices, no catches, polite staff and all rou...

none at all for me

Recently, as any reader of my previous review would know, I had the misfortune of having my normal day to day car taken off the road due to an unfortunate incident involving a drunk driver. So, my company paid toward the hire of a vehicle for me so that I could still get about to do my day to day...

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Excellent

“They Pick You Up”

published 29/05/2009

good prices, pick up service, take debit cards, do...

Perth branch closed at weekends, sometimes no vehi...

Enterprise Rent-A-Car Company is a rental car company serving customers in the U.S., Canada, Germany, Ireland, Puerto Rico and the U.K.. They are also the owners of the Vanguard Automotive Group, operator of National Car and Truck Rental and Alamo Rent A Car in North America. As I live in the UK...

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Satisfactory

“Be wary of Enterprise”

published 11/07/2008

Free pick up service, friendly staff

Waiting around, hidden costs

I booked a van through Enterprise for when I was moving house. I wanted a van that would be big enough to fit all my stuff in without doing too many journeys. I booked it online, and then phoned the branch to check they had received the reservation, that I had booked the right size van and to ask...

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Excellent

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From time to time over the last few years, it has been necessary for me to hire cars – both privately and on business. I have used a number of different car rental companies, according to availability and location, but I would gladly recommend Enterprise Cars based on my recent rental...

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Excellent

“Enterprise Makes It Easy”

published 17/02/2002

Company will send the car to you, multiple pick-up...

none known

I was having problems with my car (a 1999 Plymouth Breeze) before this past Christmas. It was leaking fluid from the front end. I took it to the local repair center to have it repaired. The report came back that it was believed to be a cracked head gasket and would best be repaired by a licensed...

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Excellent

Very flexible; great service

None that I experienced

The day had all gone so smoothly - work for once was reasonably disaster free, trains were on time, and I was getting home at a decent time. Then the mobile rang and it was Mrs Philippephiloppe telling me that her car had broken down and what should she do. Well the first call was the AA - and...

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Excellent

Enter car rental Heaven

My "baby" went in for repair, now i don't want he...

Enterprise were the chosen company of my car insurers for a courtesy car after some dopy woman hit my little astra. (L reg, rusty old diesel but my baby nonetheless). Might I add, she did not hit it once, she hit it twice!!?! A fortnight ago I was in Hell and I would of killed for a pound. O the...

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Satisfactory

None apart from a headache, and a massive credit c...

everything, from picking up the car, to dropping i...

i had a minor accident with an elderly lady crashing into my ford focus, and it was all being handled by her insurance, so i was very happy, thats where the happiness ended. i was informed that i would be getting a rental car from enterprise, they seemed quite nice and chatty over the phone, and...

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Super

Helpful, Efficient, Service with a smile

Time keeping

Priviledge my car insurer chose Enterprise Rent-a-car for my courteousy vehicle after some blaise bloke hit me from behind! Within twenty minutes of me reporting the accident to my insurers I had the Enterprise team on the telephone organising my hire car. They took all the necessary details over...

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Excellent

“Enterprise-ing rental firm!”

published 15/02/2006

Very helpful + cheap

none???

I used Enterprise several times whilst at uni in Canterbury. A couple of times to get me back up to Manchester when my parents couldn't collect me, about 3 times to visit my girlfriend in Nottingham and also once for a trip to Brighton. I've since used them once when my car had to go in for...

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Not for me

Wide choice of cars.

Lots of hidden costs and pitfalls in small print.

They keep their word and provided the car I had asked for, but this is where the service ended. After obtaining a quote online and the confirming the price over the phone I arrived on the day to be charged additional insurance cover costing £110 to cover a £600 excess. After initially being...

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Satisfactory

published 26/10/2007

Take with a pinch of salt all they tell you to sell there rental. They may offer a pick up and drop off service, and tell you'll they'll use a taxi if they dont have people available. This may be the case when they pick you up but dont expect them to drop you off ! When my rental ended I explained I needed to be dropped off where they had picked me up from. They told me they cant do anything until tomorrow. After asking about the Taxi service I was told they would use in such a situation I was told they could call me one but would not pay for it. Not what I was told to begin with ! Bear this in mind.

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Not for me

Nice car

Rude, Poor Customer Service, Poor Consistancy

Just wanted to alert everyone to a charged damage scheme running at the Enterprise Rent-A-Car branch at the Newcastle Upon Tyne Airport. Rented a compact car from them at 8:30am on the 19th of May for a quick one day business trip. Received a Toyota Aurus in good condition from them aside from...

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Super

“The car from hell?”

published 22/06/2009

Pick up and take back

Car not checked before hire - beware. Check befor ...

A few months ago I hired a large car, which turned out to be a very ugly (only my opinion) Chrysler Sabine. I hired it for 10 days to go on holiday with. Not going away till the Sunday I had to pick it up on the Saturday. The car was less than 6 months old. When I picked it up I discovered one of...

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