Etihad Airways

Etihad Airway Ey 0612, we are a family of 4 with my wife’s nephew also traveling with us. On Saturday 28th February 2009 my family and I arrived to Casablanca international airport at 6.30am to depart to Australia. We went through the usual protocol, we arrived to where the passengers were boarding, handed our tickets to the ground crew, This is where the problem started; we were given the wrong boarding passes without our knowledge. The lady at ...
...No body from the entire Etihad Airway would help us or wanted to get involved. I am requesting immediate action towards the flight crew and dismissal of Soumia, flight crew chief. This whole matter was handled wrong and this should have never happened we should have never been told to leave the plane. The seating part we could proberly get over in time, but the part when the flight attendant called my wife a dog, it was in Arabic. She obviously ...

Azam.d 15.03.2009 · Read full review
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Review of Etihad Airways

...so far. We flew on Etihad Airways from London to Abu Dhabi return in Oct 2004. Knowing it was a new airline we did look online for a few reviews regarding this airline – and I am afraid it was mostly negative ! People were mainly moaning about the unfriendly staff and the awful food and comparing it to Emirates. We decided to fly by Etihad anyway. We thought since we are going to UAE, we might as well go on one of their national airline. My husband ...
...so did not deal with Etihad directly. The economy flights cost £160 each with a 30KG baggage limit. The outbound flight was Sunday night, and the plane was almost empty. We pretty much had a pick of the seats! So we opted for the spacious seats near the emergency exit – plenty of legroom ! (to the joy of my over-6ft husband) In fact we had the whole aisle to ourselves. I think the plane was empty as it was low peak season and probably because it ...

randhawa 17.02.2005 · Read full review
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Review of Etihad Airways

Etihad was voted the World's Leading New Airline for three years in a row at the World Travel Awards between 2004 and 2006 - and it's not difficult to see why. New planes; a decent seat-pitch; a state-of-the-art entertainment system; laptop plugs; a generous reward programme, cheap airfares and quick journey times. It ticks all the boxes. It all didn't start too well mind. My efforts to book seats over the Internet ended in abject failure as the ...
...quote we'd received. Etihad really set themselves apart from the moment we arrived at the airport. Within ten minutes we had checked-in and were ready to make our way airside. We boarded the new Airbus A340-600 to be awed by the 10.4 inch seat-back screen - the largest in the sky. Over 500 hours of movies and TV programmes kept us entertained. There were films for every taste - 74 of them. From classics and new releases to Asian, Arabian and European ...

cookemedia 06.03.2008 · Read full review
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Review of Etihad Airways

In a nutshell, Etihad is the national airline of the United Arab Emirates, and it flies to and from Abu Dhabi. Flights are mainly from London Heathrow, with limited flights (currently one per day) from Gatwick. This is annoying if you live near Gatwick, and that time doesn't suit you. Etihad also fly to far eastern destinations, such as Jakarta, Kuala Lumpur, Bangkok, Manila, Colombo and Mumbai (with a stopover in Abu Dhabi, obviously). I travelled ...
...Yes, I did say Dubai. Etihad don't fly to Dubai, but are still an option if you're headed there, as Abu Dhabi is right next door. It'll take under an hour (well, traffic permitting…) to get to where you're headed in Dubai. You can't book flights directly on their website, www.etihadairways.com, and you can't see prices either. You can book flights online through the usual travel websites. The check-in queue at Heathrow was nonexistent, literally ...

Seagreen 23.04.2005 · Read full review
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Review of Etihad Airways

...my ticket changed at the Etihad office, only to be told they couldn't extend my ticket as I had brought it on promotion and instead I would have to buy a brand new ticket. Quite a shock. There was another Eithad office in the town center and I went to them, they changed it without question and for the £50 fee initally quoted. My return flight at night so it was a lot quieter, the entertainment system worked and you had a choice between films, tv ...

Ranja 16.09.2005 · Read full review
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Review of Etihad Airways

...classic movies, language learning games, TV series shows, albums, a vast array of flight route maps and details - right though to live front and below viewing cameras ... It was an absoulte pleaseure to fly with Etihad and I would suggest you give them a try ...

MilesGillespie 26.11.2008 · Read full review
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Review of Etihad Airways

...HAD THE MISFORTUNE TO FLY ETIHAD AIRWAYS ON 29/01/09. WE EXPERIENCED OVER 24 HOUR DELAY ASWELL AS DIVERSION TO AL AIN AIRPORT AS WE DIDNT HAVE ENOUGH FUEL ONBOARD. THE PILOT TRIED TO BLAME THE WEATHER FOR THIS FACT ... NOT MUCH USE WHEN YOU ARE EITHER STUCK ONBOARD AN AIRCRAFT ON THE GROUND WITH VERY LITTLE IN THE WAY OF REFRESHMENTS, OR THEN TRANSFERRED TO THE AIRPORT TERMINAL FOR 4 TO 5 HOURS WITH ZERO REFRESHMENTS NOT EVEN WATER. AFTER 12 HOURS ...
...HOUR DELAY. LOOK AT THE ETIHAD WOMANS FACE AS I AM SPEAKING TO THE DUTY MANAGER IN MY YOUTUBE VIDEO SEE /ETIHADFLIGHT. . . CUSTOMER SERVICE ETIHAD STYLE . . . HER FACE SAYS IT ALL! I WILL NEVER TRAVEL ETIHAD AIRWAYS AGAIN WATCH THE FOLLOWING VIDEOS FROM THE SAME FLIGHT TO GIVE YOU A FEEL OF WHAT A 24 HOUR DELAY WITH MISSED ONWARD CONNECTING FLIGHTS, FEELS LIKE. IN MY CASE THIS RESULTED IN JUST OVER A 24 HOUR DELAY, OF WHICH A HOTEL WAS PROVIDED ...

ETIHADAIRWAYS 10.03.2009 · Read full review
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Review of Etihad Airways

I used Etihad recently to fly from Manchester to Sydney return. They were much cheaper than other airlines I have flown with (Singapore, Emirates) but I can see why. With my wife and two children we had four seats in economy class across the middle of the plane on all four of the flights (Manchester - Abu Dhabi, Abu Dhabi - Sydney, and back again). The seats were comfortable enough and the cabins were typical of Airbus planes. The staff were polite ...
...time the trolleys had got half-way down the cabin. On the whole though, Etihad did what you would expect. They got us to Australia on time and in reasonable comfort. If you want a more luxurious in-flight experience though, look elsewhere, but you'll have to pay for it! ...

ABShopper 11.11.2009 · Read full review
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Review of Etihad Airways

...years and has been using Etihad Airlines. I find the ground staff in Toronto, to be the best i have encountered in all my years of travel. However, the ground staff in Abu Dhabi needs to improve their effeciency. It may be that their offices out of the airport are too congested, with dozens of flight arriving and leaving every hour. This facility needs to be upgraded immediately, now that there are other compeittors flying out of Toronto. The food ...
...the Stewardess/stewards needs to be dramicatically improved.I just returned from Jakarta, Indonesia on January 25,2008 and have found all or most of the seats out of Jakarta to Abu Dhabi were filled. This has been the situation for a number of years but what I noticed is the way the officials including those of Etihad, are guilty of, is the way they treat Indonesian passengers. They are not allowed to access the boarding gate withinin two hours of ...

TEXYMOHAMED 30.01.2008 (29.01.2008) · Read full review
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Review of Etihad Airways

No order in the entry line to the airplane in new York. Given the meal without choice,just take and eat. No newspaper on entry way too much security inspections before boarding total 4. Turned entertainment system on late in flight and too early in arrival. Very unprofessional call center staff. Staff at abu dhabi made raciest remarks to passengers. The cabins were unexpectedly unclean as usually the flights to and from the us are the best in world airlines,but in this case the cabin had waste in the seats and on the passages,the bathroom looked unattended to. The staff were courteous but overworked.. ...

louiekahn09 02.02.2009 (31.01.2009)
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Review of Etihad Airways

II used Etihad airways three times during the last ten months and I am a member of Etihad guest for building up miles in each flight. They have also a family membership where you can include the miles of your family to your account. It is a new airline. The good thing about this airline is its cheap tickets compared to other airlines. The employees are good and friendly. Food is also good. In each flight they give children some toys and drawing ...

agulfgm 03.11.2007 (04.11.2007) · Read full review
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Review of Etihad Airways

booking was as easy as with other airlines, the main difference is that i have paid just £450 for a flight from heathrow to bangkok via abu dhabi, for peak season! other quotes i have had were in the region of £1000+. emailing there helpdesk.. wow! they replied! i asked for info on their baggage allowance. withing 17 hrs i had a reply... 30 kg!!! yes i said 30kg! to get this amount you would have to fly economy plus with most east bound airlines. ...
...will write a follow up at the end of august. but if their service up to now is anything to go by, i am going to expect a very good service in flight. update! having just returned from bangkok, i can now add a bit more to this review! checking in was fast and easy, i was slightly over the allowance, but this was waived. hand luggage weight was not questioned, just the size of the bag. flight was 2115 and i stood in the queue for check-in at 1900, ...

frankthetank 21.07.2004 (13.08.2004) · Read full review
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Review of Etihad Airways

I think the air line is so so. But their staff specially ground staff needs courses in courtesy. I and most of my friends had a very bad experience in Islamabad Pakistan. The ticket office staff in Peshawar and Islamabad is also not professional. ...

mkkbaffa 22.06.2008
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Review of Etihad Airways

...after travelling with the delightful Etihad Airways. The flight was great and I hate flying with a passion. There was great In-flight entertainment with touch screens to watch a good selection of films, play games or listen to a good selection of music. The staff were friendly and the flight was smooth there and back. Abu dhabi to Bangkok is more stressful because it's busier and the leg room is a bit small but other than that they were brilliant. ...

Chance1 17.08.2006 · Read full review
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Review of Etihad Airways

...through the contact from the Etihad web site. - sent copies of my boarding passes 3 times - talked to the Etihad service staff at fra airport (not responsible, said someone would contact me, did not happen) - talked to their service staff at abu dhabi airport (not responsible) - talked (on the phone) to their service staff in Cologne, they said they are not responsible for that and can not solve it - my travel agency contacted them All without success... ...

DougSpaulding 30.09.2009 · Read full review
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Review of Etihad Airways