Advantages: Best value at Palma airport - no insurance excess Disadvantages: Fuel policy - no refund for unused fuel
...review from 2005 to give Europa Goldcar at Palma airport a try.
But as she suggested, I booked directly through their website (http://www.europa-rentacar.es/en) rather than using the broker Carjet.
Before booking
A couple of things made me hesitate before going ahead. First I'd never heard of them. Not surprising as they only seem to operate in Spain and the Balearic islands. However, their website says they have a fleet of ...
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Ciao members have rated this review on average very helpful
Advantages: Very Cheap Very Easy Very Nice Car - Infact Very Good all round Disadvantages: Long queue to pick up Vehicle
...to.
PreAmble
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Whilst this review is about Europa Rent a car I booked my rental through a broker Carjet.com so the website description and booking procedure actually refers to Carjet.com NOT Europa's website itself. The rest of the review and opinions refer to Europa Rent a Car.
A Bit More Info
Ok now I think its only fair to point out that Carjet.com is simply a broker. They use different car hire companies dependant ...
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Available selection
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Vehicle Quality
Value for Money
very helpful
27.07.2005
Quick review of Europa Rent a Car Review ofEuropa Rent a Carby
cindy9521
Very poor experience.
The line at the Malaga airport was over one hour long.
Worse, after returning home we were falsely charged 120 euros for "lost keys" although we returned the keys to their drop box outside their office when we returned the car at 6:00 AM. It appears they are either careless at retrieiving keys from their box or they are trying to scam more money from this rental car.
Ciao members have rated this review on average helpful
Advantages: none, not even cheep for the product Disadvantages: Car booked not available, company rep inflexible.
If you have a family and want and easy smooth trip, don't use Goldcar!
Just got back Sunday the 13 July 2008 we booked in advance with Goldcar via CarJet.com Travel network and agreed 7 day rental of a Renault Megane Scenic A/C (L) vehicle code ESP10 at 159.00 EUR to be collected from Palma Arrivals Hall Desk. This was for my wife a 2 yr old, a 4 yr old, my elderly father and myself. (3 adults 2 children.)
The Sting
Even though we confirmed ...
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Advantages: None that I know of Disadvantages: Many - poor service; no spare; no response to complaint
I would strongly advise against using this company. We booked car hire through Carjet and were allocated this rental company. On arrival we were told that the car wasn't available just yet. We waited for about 45 minutes and eventually a car was provided.
However the car had no spare tyre - we only discovered this when we had a flat on a mountain road. We tried to call the helpline provided but couldn't get through. Again we tried and tried for ...
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Vehicle Quality
Value for Money
helpful
07.11.2007
Quick review of Europa Rent a Car Review ofEuropa Rent a Carby
cassrc
I would stongly suggest that you do not book with GOLDCAR unless your hire is at least over 7 days and you know you are going to use a full tank of petrol.
They now have another sneeaky charge of 8 euros which they slip in stating that the car is diesel and you must have ordered it when you booked. They know full well your not going to argue the point for 8 euros.
The policy of bringing back empty is a real con unless you are a genius and can time your fuel so you push the car into the airport.
Leave this lot alone they seem cheap until you start adding up the bits.
Ciao members have rated this review on average helpful
Advantages: NONE Disadvantages: TOO MANY TO MENTION
...AREA, WE WAS GUTTED... GOLDCAR EUROPA HAD THE LONGEST QUE EVER!! WE WAITED 1 HOUR TO BE SEEN, WATCHING PEOPLE COMPLAINING LEFT RIGHT AND CENTRE!! ONCE IT WAS OUR TURN, WE HANDED OVER OUR BOOKING FORM TO BE TOLD THAT THE CAR WE HAD ORDERED THEY DO NOT HAVE!! WE ARGUED WITH THEM UNTIL THEY AGREED TO GIVE S A SIMILAR CAR... GREAT!! ADDING THAT IT WILL BE AN EXTRA CHARGE! WE HAD TO ACCEPT AS WE WAS GETTING NO WHERE!! ONCE THE PAPER WORK WAS SORTED WE ...
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Ciao members have rated this review on average somewhat helpful
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