Europa Rent a Car

...review from 2005 to give Europa Goldcar at Palma airport a try. But as she suggested, I booked directly through their website (http://www.europa-rentacar.es/en) rather than using the broker Carjet. Before booking ============ A couple of things made me hesitate before going ahead. First I'd never heard of them. Not surprising as they only seem to operate in Spain and the Balearic islands. However, their website says they have a fleet of 16,000 ...
...for six days in October. Europa Goldcar were quoting 108. When you're hurrying back to the airport at the end of your holiday you're not going to risk letting the tank fall below about a quarter, especially in a car you're not familiar with and which might not have an accurate fuel gauge. Small cars tend to have tanks of around 40-45 litres. So you're bound to be giving the car back to them with 10-15 euros worth of fuel in it. So that takes the ...

MisterMicawber 20.11.2006 · Read full review
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Review of Europa Rent a Car

We had a terrible experience with Goldcar in ALICANTE, spent 3 hours at their desk, always being dumped because of a customer behind us as if we were not customers ?! We booked a car from Goldcar online (using their Dealer "AutoEurope"), then when we arrived we had to pay the the fuel deposit. We had a VISA credit card and they tried using it and said it doesn't go through. We didn't have another credit card, they don't accept cash. But we used this ...
...working fine, never had issues with it before. We rang our bank, it said everything is fine with the card and they don't see that anyone would have been trying to charge it (Goldcar). Which means that there was something wrong with Goldcar's card processing system.. Then we were told to ring Autoeurope as they were the one's we dealt with the booking. After a number of attemps to reach Autoeurope we finally got to talk to them based in UK. They told ...

Migle_Ireland 18.05.2009 · Read full review
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Review of Europa Rent a Car

...Whilst this review is about Europa Rent a car I booked my rental through a broker Carjet.com so the website description and booking procedure actually refers to Carjet.com NOT Europa's website itself. The rest of the review and opinions refer to Europa Rent a Car. A Bit More Info =========== Ok now I think its only fair to point out that Carjet.com is simply a broker. They use different car hire companies dependant on the place you are hiring ...
...was Europa Goldcar Rent a car - this review is actually about them not the website for the broker. Background ========= In January this year my bezzie (who is German and lives in Germany) contacted me to see if we would like to spend a week on Mallorca with her and her partner in a Finca (Mallorcan farmhouse). My partner and I though this was a great idea and promptly agreed to go, booked the finca and booked the flight. Only when this was done ...

rachel1431 27.07.2005 · Read full review
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Review of Europa Rent a Car

Returned from holiday to find they had added 150 euro charge without any consent from myself on my credit card. They refuse to reply to any e-mails and never offered an explanation until credit card company got involved. The charge was for a damaged tyre. After checking many forums - this appears to be one of their scams. They supplied an invoice which was not dated so it could have referred to any repair previously made to the tyre. We were in Lanzarote ...
...surprised the tyre came from Mainland Spain all the way to Lanzarote. We are still fighting this and I don't intend to give up. They are not the only comany to do this so beware. Always get someone to check the car and give their signature before you head off home as it it much harder to sort from another country. Unfortunately they get away with it far too much. I can't believe credid card companies can just give them the money without even checking. ...

Wewerehad2 28.09.2009 · Read full review
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Review of Europa Rent a Car

Very poor experience. The line at the Malaga airport was over one hour long. Worse, after returning home we were falsely charged 120 euros for "lost keys" although we returned the keys to their drop box outside their office when we returned the car at 6:00 AM. It appears they are either careless at retrieiving keys from their box or they are trying to scam more money from this rental car. ...

cindy9521 08.05.2007 (07.05.2007)
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Review of Europa Rent a Car

If you have a family and want and easy smooth trip, don't use Goldcar! Just got back Sunday the 13 July 2008 we booked in advance with Goldcar via CarJet.com Travel network and agreed 7 day rental of a Renault Megane Scenic A/C (L) vehicle code ESP10 at 159.00 EUR to be collected from Palma Arrivals Hall Desk. This was for my wife a 2 yr old, a 4 yr old, my elderly father and myself. (3 adults 2 children.) The Sting Even though we confirmed availability ...
...the desk are printout at 11.30pm with 2 sleeping children she said NO! The booking is good but we do not have any big cars left! We only have a fiesta for you. we explained that we had 3 adults 2 children 4 suite cases and hand luggage and all she could say was "head office in Spain is closed there is nothing I can do" "You can ring them Monday and complain" I enquired further about the safety issues and as to what alternatives she could offer but ...

tokyojoe 13.07.2008 · Read full review
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Review of Europa Rent a Car

I would strongly advise against using this company. We booked car hire through Carjet and were allocated this rental company. On arrival we were told that the car wasn't available just yet. We waited for about 45 minutes and eventually a car was provided. However the car had no spare tyre - we only discovered this when we had a flat on a mountain road. We tried to call the helpline provided but couldn't get through. Again we tried and tried for about ...
...to put us through. We were told that someone would be out within an hour, but no one arrived and we called again. This went on and on, costing more and more (we only had a mobile and the international rates are exorbitant). Eventually after about 3-4 hours, a tow truck arrived and took us back to our accommodation. I have tried emailing customer services at Goldcar but so far have had no response to my 4 emails. ...

smithski 07.11.2007 · Read full review
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Review of Europa Rent a Car

I would stongly suggest that you do not book with GOLDCAR unless your hire is at least over 7 days and you know you are going to use a full tank of petrol. They now have another sneeaky charge of 8 euros which they slip in stating that the car is diesel and you must have ordered it when you booked. They know full well your not going to argue the point for 8 euros. The policy of bringing back empty is a real con unless you are a genius and can time your fuel so you push the car into the airport. Leave this lot alone they seem cheap until you start adding up the bits. ...

cassrc 28.05.2008
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Review of Europa Rent a Car

BEWARE !!!!!!!.We had booked a villa with "FREE" car hire included,and also paid the Villa Company (Villaparade) extra to "waiver the insurance excess".Upon our arrival at Palma Airport we were shocked to find the massive queue for Goldcar.Two Hours,Ten Minutes later we made it to the desk.Only then did we find that we needed to pay a further excess as "Glass,Tyres,Keys and Underbody" were not covered !!!.They then charged us for a FULL tank of very ...
...the island).They told us to return the car back with an "EMPTY" tank.Not a chance !!.I worked it out that we would have had to do over 2 complete laps of the islands coastline or 19 trips from the airport to Pollenca !!.My credit card bill was over 100 Pounds (Goldcar even charged a percentage to convert Euros to sterling).The villa company have now dropped Goldcar.BEWARE,BEWARE. ...

villa4ever 04.10.2009 · Read full review
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Review of Europa Rent a Car

we arrived at murcia airport and paid 60 euros for our extra insurance and as we were having the car for 4 weeks no problem. When we arrieved home my credit card statement was for 120 euros , when enquiring with our booking company carjet we were told that 60 euros for insurance and 60 euros for petrol. I thought this was was rather excesive as the ford fusions tank only held 44 litres (44 litres at about 1euro per litre = aprrox 44euros)this makes ...

littlebill 10.08.2009 · Read full review
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Review of Europa Rent a Car

Like your correspondent from 2007, I rented a car from Gold Car at Murcia Airport in October 2009 and experienced precisely the same problems ehe did two years earlier...a long queue to get the car, the non-option of having to pay top dollar for a full tank of petrol with the ridulous and impossible instruction to "return it empty". And then found my rental was seriously scratched and dented. I went back to the counter to report the damage and was ...
...okay and the glass is not broken, that's okay". It's advice that I will take literally when I next hire in Spain.I'll ignore Gold Car and their scam of charging for fuel that the renter doesn't use and for renting out cars that should be undergoing repair in some garage. ...

Tobyincher 27.10.2009 · Read full review
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Review of Europa Rent a Car

...AREA, WE WAS GUTTED... GOLDCAR EUROPA HAD THE LONGEST QUE EVER!! WE WAITED 1 HOUR TO BE SEEN, WATCHING PEOPLE COMPLAINING LEFT RIGHT AND CENTRE!! ONCE IT WAS OUR TURN, WE HANDED OVER OUR BOOKING FORM TO BE TOLD THAT THE CAR WE HAD ORDERED THEY DO NOT HAVE!! WE ARGUED WITH THEM UNTIL THEY AGREED TO GIVE S A SIMILAR CAR... GREAT!! ADDING THAT IT WILL BE AN EXTRA CHARGE! WE HAD TO ACCEPT AS WE WAS GETTING NO WHERE!! ONCE THE PAPER WORK WAS SORTED WE ...
...THERE HIGH CHARGED PETROL, THEY CHARGE YOU AS THEY HAD ALREADY FILLED IT!! WE WAS GIVEN THE KEYS AND TOLD WHERE TO GO, ONCE WE FOUND THE CAR, IT WAS DENTED, SCRATCHED, MARKED ETC ETC, WE WAS NOT THE ONLY ONE IN SHOCK, OTHERS WAS COMPLAINING ASWELL, THEY WAS NOT INTERESTED, THEY SAID JUST TAKE IT, ONCE WE DROPPED IT OFF, YET AGAIN, NO ONE WOULD CHECK THE CAR OVER, THEY SAID JUST GO... SO NOW WE SIT AND WAIT TO SEE IF WE WILL GET CHARGED FOR THE DAMAGE ...

ROSELEWIS 18.10.2007 · Read full review
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Review of Europa Rent a Car