Europcar

...spanning some 170 countries. Europcar were founded in Paris in 1949, and have over the years had many varied owners, from Volkwagen, to Wagon-Lits, right up to 2006 when they were acquired by Eurazeo (a European Investment company) ==*** Where are they located? ***== They have many local, regional, and country offices, and of course at all Major airports. My local office in Taunton, has recently moved from the convenient location of the local ...
...so I cycled to the Europcar offices on one occasion I had to make 2 rental bookings at the same time. In the five or so minutes it took to arrange these, the rental agreement number had increased by over 2500, so they are renting A LOT of cars All the cars are new, as soon as they get to around 12,000 miles they cars are sold on. My last rental was a Renault Megane estate. This with my business discount cost £26 per day (I had the car for 15 days). ...

lazza123 31.03.2008 · Read full review
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Review of Europcar

...one. And on to Europcar themselves; My first paid for UK experience of this company was when I discovered at the EasyJet check-in desk at Gatwick airport that I needed to return home to complete some very urgent work, leaving my other half to tootle off to Madrid on his own, and me back down the M4 to Swansea. The even bigger downside was that I had to return to Gatwick on the Saturday to collect him, for some reason, driving back down the M4 at ...
...most good companies these days, Europcar offer preferential rates to customers who book on-line, and you can reserve vehicles at any of their world-wide locations. Their site is ridiculously easy to navigate, you can book cars at any of their outlets across the world and you simply need to provide a debit/ credit car to secure the booking, and provide them with your full name, a contact number and a valid e-mail address I checked on their website, ...

sue.51 10.01.2004 (13.03.2004) · Read full review
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Review of Europcar

Europcar Car hire in Crete BEFORE ARRIVING IN CRETE: I booked two cars with this company for our stay in Crete on the internet prior to our arrival in Crete. I chose this company because on the website they offered: A) Reasonable prices – no amazingly cheaper but competitively rated B) No extra charge for 2 stage 3 car seats that we needed for the grandsons C) They would deliver to and collect the cars from the place where we were staying. I booked ...
...for confirmation that I would be getting 2 cars and the two car seats too. I did get two emails with links which I saved but then the links did not work a second time so I had to email to check a week before we left and again got confirmation that indeed I had 2 cars with two stage 3 car seats booked for delivery to Camari Gardens at midday on stated date and they would be collected at midday on the collection day 10 days later. THE DAY OF DELIVERY: ...

catsholiday 24.08.2009 (26.08.2009) · Read full review
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Review of Europcar

...So I am not saying, Europcar is a bad company, but I had a rather bad experience, so just read on your own… Once upon a time my wife and I had to make a little trip from Munich to Leipzig (Germany). We actually were planning on doing this by car, so we can have a few stops and visit a view places on the way. But of course destiny can be cruel and so can be traffic forecasts on the radio. They were predicting a lot of traffic on the Saturday we wanted ...
...Monday and they had a Europcar Agency not too far away. So I went to the German Europcar website. Booking a car there is painless and easy. Choose location, date and the car. Enter credit card details, done. One thing I liked was that they offered some type of cars, they claimed would be available at my chosen locations. So, well, fine, I booked a Mercedes c-class station wagon with automatic shift and a diesel-engine for Sunday morning at 11.00 ...

geromuc 04.03.2004 · Read full review
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Review of Europcar

...on our way to the Europcar desk. And this was, at least, easy to find. Fortunately, the queue was not too long, and I was soon able to speak to the booking clerk. The Spanish, I've learned, do tend to enjoy multi-tasking, if unsuccessfully. That's a polite way of saying that once I had finally connected with the guy behind the desk, he immediately decided to deal with some other client with a problem and also answered a 'phone call. Ho Hum! The paperwork ...
...- walls have ears, and Europcar have my credit card imprint! On return, I re-read the contract. Return the keys to reception and on no account hand them over to the agent in the car park. I was instructed to hand them over to the agent in the car park. "Hey! I'm uniformed!" He was. I did. I checked at reception. It was fine. I breathed a sigh of relief. All in all, I was really pleased with the rental. Having landed in Madrid at 15:30, though, it ...

andymcf 30.08.2006 · Read full review
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Review of Europcar

...minibus ride.! At Oviedo, Europcar has its cars parked as near to the airport door as it is possible to be. A big 'well-done'. The Car. ====== We had booked a 3 door VW Polo or equivalent, with aircon. They do the usual range - micro with 2 doors and no aircon, all the way up to people carriers. When we got to the car, we discovered that we had a 5 door Seat Ibiza, with aircon. The car was spotless, maps were provided, it was diesel ( more ...
...give back their report. Europcar did not bother.! We were politely treated by the same girl in the office, who took the keys, completed the paper work and handed back our credit card voucher - all in the space of two or three minutes. I have used Europcar in England twice before, but this was the first time abroad. It was a most pleasant experience, making our holiday go extra well. They have outlets all over Europe including UK. By the way, the ...

trevorbrock 24.09.2005 · Read full review
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Review of Europcar

...to Brussels I have used Europcar again. As there is usually just myself or at most one colleague a small car will do but nothing too small. For my last 2 visits I have had a Vauxhall Astra (which I did not like as a car) and a Citroen Xsara (which I did like). On both occasions the car was ready as soon as I arrived and having prebooked through my company it was a simple signature, a check of my driving licence and off to the car parking area. I ...
...correct. The staff at Europcar are always very friendly. I have used Hertz in the past and found the Hertz service to be inferior to that of Europcar. The csost are reasonable good at about £50-60 for the 2 days at both places plus insurance. We tend to fully insure our cars to avoid any possible problems. Costs here can mount though and can add 50% to the hire cost if you do include every last element of waiver. In conclusion for service, cost ...

polydeuces 22.09.2001 · Read full review
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Review of Europcar

...many good experiences, now specify Europcar assuming they have an office at our destination. It would seem that by booking this way, rather than through a travel agent has certain advantages. For instance, we almost always seem to get upgraded. Most of the better known car hire companies offer a similar service and up to date, well prepared cars. Where Europcar excel as far as we are concerned is in the courteous, highly efficient service provided ...
...and highly efficiently by the Europcar staff. For instance, like a prat, I locked the keys in the car in Almeria, Spain at around 8pm one evening. A taxi was sent out from the airport with a spare set at no charge. Try that one with Avis or Hertz! On another occasion, on swerving to avoid another car on the wrong side of the road, I hit a bouldr and fatally injoured both tyre and wheel. After changing the wheel, I went back to the hire office the ...

richkw 06.07.2005 · Read full review
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Review of Europcar

...prebooked a hire car from Europcar on the internet for collection at Paphos Airport. Very straight forward booking via the internet and was sent email confirmation very promptly. You need to print this out and present this on collection. The collection was very straight forward. The Europcar desk at Paphos airport is directly infront of you when you come through Customs. We signed all the paperwork; produced our Passports and Credit Card but had ...
...of booking over the internet and with the ease of collecting the car on arrival and departure. My only gripe were the dents and scratches on the car. I just hope europcar had noted all of them and not thought we put any of the scratches on the car. ...

Monnydite 19.07.2009 · Read full review
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Review of Europcar

...end. We called Europcar in the Netherlands to protest, they were not interested and said they didn't care if we never did business with them again. Nice attitude Europcar.. it was a unpleasant start to the holiday, so I guess we're all agreed we'll use another firm next time. ...

Mathilde8 23.06.2008 · Read full review
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Review of Europcar

...a deposit in cash, but that was not possible. I had to cancel, and go to AVIS where I paid with the same credit card without problems. Getting the prepaid money back from Europcar is a lot of hassle. Appalling customer service, and unfriendly staff in Tel Aviv. Never again! ...

go_elsewhere 28.05.2008 · Read full review
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Review of Europcar

...money back, but no-one at Europcar cared. At every little step, I had to wait, beg, wait again, beg again, wait again, and beg again. Only one person cared, Kosana in the Europcar Serbia office, but she could not solve the problem by herself. She forwarded my emails to other people. It was impossible to find out who was at the bottom of this, even what office. After seven months, Carole Hesry, a customer service rep at Europcar France, got the word. ...
...wire transfer. Can you believe Europcar charged me the $15 for the wire transfer? So to this day, they have not returned all the money. Plus I had to change my plans many times because of not having 1000 dollars that I was expecting. And I spent a ton of time and stress trying to motivate Europcar employees. I have received no appologies, no interest for the time they kept my money, and nothing to attempt to make up for this problem. Nothing to show ...

davidito 05.07.2009 · Read full review
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Review of Europcar

...we returned the car to Europcar we showed them the damage and also gave them all the documents. I asked them if this was covered under the insurance since it I was not at fault and they said it was, and not to worry about it since I had proof. About a week after I returned I had two new charges on my card from EUROPCAR totaling over $150.00. I had contacted their customer service earlier about a different matter and received a response within a couple ...
...times asking about these charges and have not received a reply whatsoever. So I do not even know what the charges are for. I suspect it has to do with the damages but I was told that I would not be charged for those damages. Since they do not answer I do not know what to think. I have gone to my bank about this issue and hopefully they will be able to get my money back. I would recommend finding a different place to rent from. It would be worth a ...

swedguy123 10.07.2009 · Read full review
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Review of Europcar

We got to the Europcar office at around 9pm. We waited about an hour before we got served. We had ordered a "Compact" car which we were told would be a similar size to a Renault Megane. The woman offered us a peugeot 206 which was too small. She spent about 20 minutes trying to convince us a 206 was the same size as a Megane and wasn't an "Economy". When she eventually admitted that the 206 was a smaller car than we'd ordered she said she couldn't ...
...bigger than a 206 but still not as big as a Megane) The car was brand new, had delivery milage on the clock but one of the electric windows still managed to break. Would never use Europcar again, we usually use Avis who always have good service and good cars. ...

anyone123 26.05.2008 · Read full review
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Review of Europcar

The car hired had a cracked windscreen which was noted on the hire document. On returning to England I was sent a bill for the damaged windscreen, so I wrote a letter ( in English) explaining the situation, the fact the windscreen was already broken ect. I received no reply and 431.78 euros was deducted from my account without my permission, it was said when I hired the vehicle that the card was only needed for security purposes. I subsequently phone customer services in France which cost me about £10. Eventually I phoned customer service in England and was informed that I had to get onto Auto Europe, they took up my grievance and subsequently I received a refund. This transaction has cost me the innocent party £20, ...

PARISBREST 15.01.2008
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Review of Europcar