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Detailed rating

Frequency of trains
Reliability of trains
Comfort of trains
On-board facilities
1-15 of 65 reviews Show most helpful reviews first Newest first

 

The greener way to Europe Review with images

AdvantagesVery punctual; excellent prices if booked well in advance

DisadvantagesDisorganised check-in at St Pancras; poor facilities at Gare du Nord Paris

"...and Paris, a journey on Eurostar seemed to be a probability, especially as I have always enjoyed travelling by train. As I live on the south coast, the prospect of getting to St Pancras station was less attractive than the original departure point at Waterloo. That wasn't enough to stop me going, of course. In the end I travelled to London by coach, arriving at Victoria, so a journey on the underground was inevitable. The trip to Brussels was planned ..." Read review
12.09.2010

Ciao members have rated this review on average: very helpful

An Ear Popping Experience Review with images

Advantagesfast, frequent trains, affordable when booked in advance

Disadvantagestrains getting a little tatty, legroom, limited stations

"...market. We had booked our Eurostar tickets way back in September. I had voted for Brussels in December rather than Paris for my birthday in October (mainly due to the fact that I cannot stand Paris - well, Paris is kind of alright, it's the Parisians I have a problem with). Living just inside the M25 motorway in the north, I was highly delighted when in November the Eurostar terminal changed from Waterloo International to St Pancras International. ..." Read review
23.12.2007

Ciao members have rated this review on average: very helpful

Community Level 4Malibu_jenny

Malibu_jenny

Champagne «:u:» «:n:» «:d:»«:e:» «:r:»The Sea!

AdvantagesQuick, Easy and Oh So Comfortable In First Class!

DisadvantagesTrains Are Getting On A Bit, Not As Romantic As The Ferry, Queues At Paris End.

"...pushed into taking the train. The Eurostar is not a cheap option, I searched high and low on the internet and found that the lowest priced tickets demand the organisational skills to book months in advance. Without time on our side and only a couple of days before our holiday, the most economical seats were still £122.00. In the end I booked them in conjunction with the hotel, through the Trainhols.com site, hoping that at least the package would ..." Read review
13.05.2007

Ciao members have rated this review on average: very helpful

Standard Premier Class on Eurostar Review with images

AdvantagesExcellent on-board staff, less hassle than flying, good deals available.

DisadvantagesTrains need a major refurbishment, somewhat disorganised service at stations, could be expensive.

"...had never been on the Eurostar before but our deal via the Guardian Travel website came with 'Standard Premier' return tickets. My parents had travelled with the old class 'Leisure Select' before it was replaced with the new class. There are are lot of unhappy comments on the internet from regular customers as apparently Leisure Select was cheaper but the on-board service included a hot meal and champagne which is not the case in Standard Premier. ..." Read review
10.08.2011

Ciao members have rated this review on average: very helpful

Community Level 3chunkieuk

chunkieuk

Upgrade to first - you won't regret it Diamond review

AdvantagesSpeed, comfort, catering, customer service

DisadvantagesPricing, Online booking facilities, Limited network

"...months, I've travelled extensively on Eurostar between London and Paris (minimum weekly), as well as completed the odd trip to Brussels and Lille. Generally, I'd always aim to travel Eurostar rather than fly, because I live in central London, and instead of 40 mins to get to Heathrow, I can make it to Waterloo in 10 mins instead. My first comments relate to ticket pricing. Even in advance of the pricing structure changes in 2003, the amount charged ..." Read review
05.01.2004

Ciao members have rated this review on average: very helpful

A journey of two halves

AdvantagesSpeed, convenience, pleasant UK facilities

DisadvantagesDelays, cost, unpleasant French facilities

"...to confirm the impression of Eurostar I built up during my brief encounter with the company. Their task seemed simple: to transport my family and me from Ashford in Kent to Lille so that we could transfer to a TGV service to Disneyland Paris, and to do the reverse three days later on our return. That this experience managed to combine delays, malfunctions, inconvenience and questionable customer care does not bode well for a company which is marketing ..." Read review
08.11.2003

Ciao members have rated this review on average: very helpful

Community Level 5ImogenW

ImogenW

Sex on wheels... and it lasts for three hours

AdvantagesFast, efficient, comfortable

DisadvantagesStill a bit expensive

"...that is the Channel Tunnel Eurostar service to show us, in its chic and efficient manner, just how easy it is to do the continental. Now, the Eurostar service has I think copped a fair amount of flak from problems with the tunnel in general. As far as I can tell, this is pretty unjustified. With the exception of one horrible journey home when storms flooded the whole of Northern France (not something even the railway services can really be held ..." Read review
02.04.2001

Ciao members have rated this review on average: very helpful

Eurostar - They Just Moved Europe 20 Mins Nearer

AdvantagesMore than just travel details

DisadvantagesOh God! He's a train spotter!

"...of my trips on the Eurostar have been in 2nd class, usually as part of some two-for-one offer, resulting in paying about £49 return. The Lille trips were a treat though and we pushed ‘le bateau’ out and paid double for the 1st class upgrade. To be honest, the major benefit is the increase in elbowroom that comes from having only three seats across ways. Seats WILL recline but only by reducing legroom. Food in first class is an enigma. Yes, it’s better ..." Read review
30.08.2003

Ciao members have rated this review on average: very helpful

Community Level 2brian27mpv

brian27mpv

Roll on, roll off easier than a condom.

AdvantagesHealth Abuser's Paradise

DisadvantagesH.M.Customs Blackshirts.

"Eurotunnel is a brilliant way to take your car across the Channel. Book On-Line - www.eurotunnel.co.uk - and you can book a car + 5 passengers from £11.50 return . Day-trips are very cheap but longer stay crossings are expensive. When booking on-line at read the promotional fares and consider the value of joining the Points Plus scheme. A £10 enrolement fee entitles you to 10% discount on fares. Checking-in is quick and simple. The cheapest ..." Read review
09.10.2001

Ciao members have rated this review on average: very helpful

Community Level 9Spottydog11

Spottydog11

Foreign Travel

AdvantagesConvenient, cheap, quick

DisadvantagesNone

"The Eurostar is a high speed railway passenger service connecting London with France and Belgium. All its trains cross under the English Channel via the channel tunnel, owned and operated separately by Eurotunnel. The official opening took place in May 1994. In England the train has stops in Ashford, Kent and St Pancras London, in France, Pairs and Lille with some stops at EuroDisney and in Belgium, Brussels. To me, this train is just a fantastic ..." Read review
08.09.2009

Ciao members have rated this review on average: very helpful

Community Level 3carmen999

carmen999

easy travelling

Advantagessee text

Disadvantagessome delays

"...I am travelling on the Eurostar to Paris. For work reasons, I do this trip very often (several times a month) I am sitting in first class, the carriage is very quiet, almost empty and I can relax or do some work. Getting to Waterloo was the hardest bit of the journey. Checking closes 20 min before departure, the waiting lounge has got a few seats and shops, nothing really interesting (though better than outside) Boarding was quick and ..." Read review
23.09.2001

Ciao members have rated this review on average: very helpful

Community Level 4monkfeesh

monkfeesh

Unreliable To Say The Least

AdvantagesIt has Potential

DisadvantagesIt Doesn't Use It

"...the Eurostar, I used the Eurostar from London Waterloo to Lille, as a connection from the fantastic French TGV, to the not so great but still all right GNER service. Travel time was MEANT to be 2 hours 10 minutes, but we were 3 quarters of an hour late due to a 10 minute delay in Calais. When in France the Eurostar can hit speeds of up to 300kmph, but only around 100kmph in Kent. This is because in France they have a special line for the Eurostars, ..." Read review
05.11.2002

Ciao members have rated this review on average: very helpful

Community Level 6petitesquirt

petitesquirt

Invading Paris

AdvantagesFood and legroom at a deal

DisadvantagesNone

"...husband and I on a eurostar holiday to Paris. Instead of booking for the train tickets and accommodation separately on my own, I decided to try out Eurostar's holiday package. I had two reasons for doing so; first, I felt it would be a good deal and second, that it would save me time and effort searching for a reasonable hotel. I made two calls to Eurostar holdays direct. First for a quotation and then the second to book it. The operator on the ..." Read review
12.03.2003

Ciao members have rated this review on average: very helpful

Our connection to the mainland

AdvantagesTakes you from City Centre to City Centre

DisadvantagesPricy buffet car

"I have used the Eurostar service from London Waterloo-Brussels Gare du Midi quite frequently, having spent two summers living in Brussels. I was able to get very reasonable tickets as a student (£69 return) and this works out as a similar price as a London-Brussels return plane ticket, and also a lot less hassle. Admittedly this is not as cheap as with Ryanair, but with them you fly from an inconvenient airport to another incovenient airport (Brussels ..." Read review
29.01.2001

Ciao members have rated this review on average: very helpful

Community Level 4cherryfalls

cherryfalls

Coast to Coast in 25 minutes

AdvantagesYou can be through the tunnel in double quick time

DisadvantagesIts daunting knowing that there is such and immense weight above you

"I travelled on the Eurostar back in 1995 after spending a wonderful 10-day holiday with some friends in Bielefeld, Germany. We were driving back from Germany rather than flying so had decided to travel on Eurostar because of the supposed speed and out of curiosity. Before actually getting there I had been very nervous about going through because I could not understand how a tunnel could withstand the immense weight above it and was convinced that ..." Read review
08.02.2001

Ciao members have rated this review on average: very helpful



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