Excel Airways

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1-15 of 48 reviews of Excel Airways sort by Usefulness | Product rating | Date

 

Like a Sardine in a Tin Can!!!

Advantages: Attendants that TRY to help when they can
Disadvantages: Very small seats both for width and leg room!

...there must have been taping Excel for some Airline programme because most of the Excel staff were pretending to sing Christmas carols in front of a video crew. Yes, I said PRETENDING because they were just mouthing the words and there was a tape in the background with a choir singing!!! I guess they wanted to look good! When we were finally able to check in they gave me a little bit of a hassle with my passport. I have an American passport that has ...
...these and they are a bit pricey if you are on a budget. A one way premium seat from UK was £300 and from Canada it was £100. We were never able to work out why there was that difference. WILL WE USE EXCEL AGAIN? NO ...

ukusa 09.02.2005 · Read full review
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AN EXCEL-ENT RIDE

Advantages: Punctual, Leather Seats, Friendly Staff
Disadvantages: None for me personally

...I flew to Luxor,Eygpt with Excel Airways, I had only heard about this airline via a friend who said they were famed for their punctuality and comfort, this I found out to be was very accurate……… ======= About Excel Airways ======== Excel Airways has only been flying since 1999, however don't be alarmed as it is one of many trading division's of the Excel Group and is fully bonded by the Civil Aviation Authority (CAA) and the Air Transport Organisers ...
...divisions…… Excel Aviation: the commercial selling division of the Excel company and its main interests are the bulk sale of its seats to many major Tour Operators Excel24: which concerns itself with the arrangement of chartering not only its own aircraft but acting as an agent in charting other carrier's aircraft. excelairways.com Excel Airways: the actual airline itself which sells its tickets via the web and travel agents, bookable also at excelairways.com ...

phil2001 10.01.2004 (04.06.2005) · Read full review
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Not top class but would definitely use Excel again

Advantages: smooth flight,good food,entertainment,helpful and friendly attendants
Disadvantages: delays, cramped

...Gatwick to Larnaca, Cyprus with Excel in Economy class. This is around a 4 and a half hour flight each way. I was overall very satisfied with my experience with this airline but, as with most things, there was room for improvement! The worst thing was the delays, I was delayed both ways. On the way out we sat on the runway for an hour and ended up taking off around an hour and 15 minutes after the scheduled time. On the way back we were also delayed ...
...I was very impressed with Excel Airlines. The plane was clean and the temperature was perfect as often planes are too cold (in my opinion). The food was of a higher standard than other airlines, the flight was smooth and the staff helpful, friendly, aware and conscientious. The entertainment was above average as were the majority of aspects of this airline. Do not be put off by the lack of space as the problem of leg room is present on the majority ...

Liv712 16.08.2005 · Read full review
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Would I fly excel again? (UPDATED 03.11.05)

Advantages: Friendly staff, nice flight
Disadvantages: loosing my bagge, slow response from airline

...Tenerife. We were flying EXCEL airways. We have never flown with these before but my mum had on a couple of occasions and couldn't fault them. On arrival at Gatwick with tons of time to spare we thought we'd go and see where to book in thinking it was early and we'd be at the front of the que of people...how wrong! Excel had about four flights checking in on as many desks so the que was pretty massive. It moved steadily and soon we were at the front. ...
...of the batterys. The Excel staff and the captain kept us up to date during the 2 and half hour delay. Finally on board and ready for take off. Staff were very helpful and friendly. They went through the safety procedures and done the checks before taking off. The flight itself was generally fine, no better or worse than any other flight I had been on. Leg room as always on these types of flights was cramped and was worse for us as we couldn't put ...

tracy2002 31.10.2005 (03.11.2005) · Read full review
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Not really Excellent, just Average

Advantages: they got us there and back
Disadvantages: none particularly, in my experience

We booked our flights with Excel Airways back in January, then I read some of the reviews on Ciao, and thought, Oops! BOOKING We booked through the website. It was very easy to use. We paid a deposit of £120 (£40 per person) and the balance was automatically debited from my credit card in June, exactly on the day they specified, eight weeks before we left. There is an optional charge of £12 per person to reserve your seats, but we didn't take ...
...post, about a week before we were due to leave. There were no luggage labels! Is this a cost cutting exercise? A quick trip to Smiths to buy some was undertaken. AT GATWICK We arrived at the airport in good time. Their website states that the check-in desk will be open at least three hours before departure, but in our case this was more like two hours. Quite a queue had built up by the time they started work. Eventually we dumped our bags and went ...

Madge11 03.09.2006 · Read full review
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Excel - Cyprus-ingly good

Advantages: Quick check in at Gatwick, good food, reasonable price
Disadvantages: Cramped seats, worrying anouncements from the captain

...good. Baggage - took 45 minutes to arrive at both Larnaca and Gatwick. Overall impression - if your travel dates are flexible, and you don't mind slightly cramped seats, Excel seem to offer a good service at a reasonable cost. However, check in at Larnaca could be improved. ...

Ruthie25 21.10.2006 · Read full review
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A Well named Flight Company

Advantages: Good crew, nice food and well organised throughout
Disadvantages: none especially

...seen here on Ciao about Excel airways I was very interested to see what my flight would be like. If you read my last op you will already know that our destination was the sunny Island of Corfu, and that our flight was at the ungodly time of about 6am. We flew from Manchester Airport, and we got there in plenty of time to check in. This was the first thing that was good about Excel, they had opined the check in desks early and we were first to be ...
...service and my views of Excel were rising all the time. The service was good and it was all far faster than the usual. I also saw some people asking the stewardess about the possibility of a different meal as they forgot to order vegetarian, and they were told that it was no problem and 2 minutes later they had their meal. The organisation and preparation seemed very good on the flight. The stewards and stewardesses were extremely polite and helpful. ...

Nameless 02.09.2001 · Read full review
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MOVE OVER FATTY

Advantages: Friendly hostesses, nice food, nice flight
Disadvantages: Fat man squashing me.

...Club 2000 site and saw Excel Airways. After a few initial problems with the club 2000 site, I eventually got to book my flight. The prices were coming up at £163, which were the best I had seen. We wanted to go at a reasonable time as my husband had just worked a nightshift and we needed to fit the flight in with his day. He came home at 7.50 on the Friday 15th of March and we set off at 3pm which he then had a few hours sleep. The flight was at ...
...6.55, but I think it was 7.20, so that wasn't too bad. On entering the plane, I noticed straightaway the Blue leather seats, oh very nice, I was hoping they weren't too cold though. The stewardesses greeted us with a smile and asked us where we were sitting. We got 3a and 3b. There were three seats either side of the aircraft, with just one aisle. There was a toilet at the front and I think two at the back, I only went to the front, it was great ...

belinda9 17.03.2002 · Read full review
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Ex Hell Airways

Advantages: At least the plane didn't crash
Disadvantages: 33 hour delay

...May 2001 I flew with Excel Airways from London Gatwick to Heraklion, Crete. Sadly I was supposed to be flying to Santorini some sixty miles north of our arrival point so I imagine you can tell this isn't the start of a glowing recommendation. My girlfriend and I arrived at the airport at 4am for the 6am flight. Just after checking in we were told there was going to be a two and half hour departure delay and handed a letter of explanation along with ...
...air traffic control had revoked Excel Airways' permission to land its new 767 at Santorini airport just some 2 hours earlier and because of this we would have to fly to, and I quote; "...the near by island of Heraklion." My geographical knowledge of the Adriatic isn't that hot but I eventually discovered that this was actually the name of the airport in Crete we were flying to, the fact that the company flying me there thought this was an island ...

roons_y 28.05.2001 · Read full review
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A good choice for charter flights

Advantages: Extra Legroom, Leather Seats, Good Food, Nice Staff
Disadvantages: None

...Malaga on 25th Jan on Excel airways 06:30am flight. I almost cancelled my holiday when the tickets arrived and i found out Excel were the airline, i was a bit apprehensive about the flight because i am a very nervous flyer and i had never heard of Excel before. I am so glad that i diddnt, this is a nice friendly airline. On boarding we were offered free Daily Mail newspapers which i thought was a nice idea. The leather seats really are comfy and ...
...charter plane your knees are touching your chest in minutes, we were able to stretch out - my fiance is over 6 feet tall. The meal on the outbound flight was standard ropey airline breakfast, nice muffin and coffee though! the meal inbound was the nicest airline food i have ever had, Turkey in a tomatoe sauce with mashed potatoe & mixed veg and a lovely chocolate cake to follow. The entertainment was not very good but it was only a two hour flight ...

LucyJW 04.02.2003 · Read full review
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Excel-lent Airways

Advantages: Great Staff, Nice Meal, Good Inflight Entertainment
Disadvantages: None

...anything. I have flew with excel airways only once and I think they deliver an excellent service. Excel airways have only been in existence for three month's since there first flight from Gatwick airport which was described as the most glamorous take-off ever seen. Inside the plane is very spacious, the legroom you get is much better than any plane I have travelled with before and they have a selection of magazines available under the seats ready ...
...good. The staff on excel were great, they were very smartly dressed and responded quickly when you needed them for something. Also available on board was duty-free items incase you missed the shop at the airport. The prices were very good and I purchased a bottle of ck one for £16.99, which is a very good price. They also had a range of toy's, alcohol, cigarette's and food available. I normally don't like any kind of food on an aeroplane but I ...

Sheringham_19 30.07.2001 · Read full review
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Best budget airline I've found.

Advantages: good price, excelent food
Disadvantages: usual space restrictions apply

...found we were travelling with Excel airways we were filled with trepidation. Is this an airline that is going to get us on holiday and if it does, will it get us home after? Our first impressions of exel where quite good, their web site is good with plenty of detail, www.excelair.com. Upon arrival at Manchester airport, early one Friday morning, the queue at the check-in desk was already long, but as the desk was already open, 20minutes early, ...
...taken with care by the excel flight crew first of all. The plane was as standard Boeing 737-800, but it had leather seats, which did add that little extra comfort. There was the usual pre-flight safety video and announcements and then the in-flight movie, this was Shrek, a new film to me but not to all, but very funny. The meal was the usual English breakfast, it was hot and tasty and the coffee and tea was refilled when requested, so in all ...

philld14 02.10.2001 · Read full review
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Excel Quality with Excel Airways!

Advantages: On-time arrivals, friendly staff, free in-flight meal, low prices
Disadvantages: Luggage was knocked around quite a bit

...was so low, we expected Excel to be a typical “low cost airline”. We were quite wrong! In addition to the flight, you received 20kg of hold luggage for each person, real paper tickets that are posted to you and an in-flight meal. Most other airlines will only give you 15kg in the hold – some even charge extra for luggage! We arrived at Gatwick airport very early in the morning, three hours before the flight (due to increased security). At this time, ...
...flights that morning. As time progressed, the number of desks open started to increase! The flight boarded 45 minutes before the departure time. We flew on an XL.com branded Boeing 737-800. The staff were very helpful and welcoming. The take-off was about 10 minutes late, as someone had checked in but not boarded the flight; therefore their baggage had to be removed. At the start of the flight, we were offered “sleep kits” (or something with a similar ...

brucebolt 27.07.2007 · Read full review
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Never again !!

Advantages: They fly from cardiff - thats it!
Disadvantages: where do i start

I flew with Excel airways for the very first time on holiday to Sharm el Sheikh in september 2006. Thought it was great that we could fly from Cardiff so easily . but being able to fly locally was the ONLY advanatage! We arrived at check in Cardiff at least 2 hours before as we usually do. We purposely had ensured that our suitcase was below the weight restrictions so that there would be no problem. If you rememeber at the time there were various ...
...relatively comfortable. I wouldnt class excel as a luxury airline so I wasnt expecting much more. We arrived at Sharm el Sheikh slighly early due to a tailwind which was nice. In flight meal was Ok. Some chicken dish if I remember but then again flight meals are what they are! Staff on the flight seemed friendly enough, not overly attentive but doing their job just fine. Leg room was minimal and we werent sat together - even though we had got there ...

millie45 14.01.2007 · Read full review
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EXCEL AIRLINES - could do more to improve

Advantages: Budget Airline, reasonable cost, ideal for short flights
Disadvantages: Book within 5 days of travel you don't get the option of a meal

Excel airlines - First time for us using them and we were off to malta for a week. Because it was a late booking of less than 5 days we were told on arrival at Gatwick airport to go to the Skybreak desk to get our tickets. Our flight was for 5am in the morning but what they forget to tell you is that the skybreak desk is closed from 10pm in till 4am, panic time. We arrived at 11pm due to family giving us a lift and not expecting them to come out ...
...the check in desks for Excel airlines who told us don't worry they get here about 3 am so your be in plenty of time for your flight. I explained it says 4am on the notice and she said not a problem we don't stop check-in till 4:20am. I thought great that'll give us time to run through departures and find our departure lounge. After a coffee we thought we'd take another look on the off chance to see if anyone else was queuing as we were advised to ...

copperflame 20.07.2005 · Read full review
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