Advantages: None I can think of Disadvantages: Terrible customer service, sell you a ticket to Manchester drop you at Gatwick if easier for them
...the misfortune to travel with Excel from Manchester to Fuerteventura
The flight out was fine 17th May
The flight back 27th May 2006 though half and hour late was ok until the pilot announced that due to 'operational reasons' (i.e. to save them money) we would land at Gatwick rather than Manchester and be bussed from there
So 6 hours late we finally arrived at Manchester - no food, no drink and no explaination of the reason why - welcome ...
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Ciao members have rated this review on average somewhat helpful
Advantages: None Disadvantages: Airline with Customer Relations Department without a telephone number
...will not be travelling by Excel Airways in the future
Flight 2 hours late, no representative at airport, arrival without any luggage on board, promise of rep meeting aircraft at Gatwick not fulfilled, luggage promised for deliver next day not fulfilled, customer relations department only reachable by letter.
Nothing more to be said, except that we will not be travelling by Excel Airways in the future,
Plus ten more derogatory but absolutely factual ...
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Ciao members have rated this review on average somewhat helpful
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