Globespan > Reviews

Advantages: Bargain price if you book early, some free upgrades, comfortable
Disadvantages: Some routes only operate in summer

...I had not heard of Globespan but discovered them via a google search. Their prices seemed very reasonable so, as a seasoned traveller, I decided to take a chance and was not disappointed. I wanted to fly into Hamilton airport, which is near Niagara Falls and closer to my family, but flights only operate through the summer months and I was flying in early March. With a little research on the site, I found that I could book 2 one way tickets, flying ... Read review

The flight on 3 June leaving 1600 arriving at 19.55 was delayed by over 8 hours. AGAIN THE "DOOR PROBLEM" The flight departed Edinburgh at around 00.05 on Monday 4 June and arrived in Rome at approx 04.05 local time. No trian or buses at this time of the morning. Lost most of the first day of your holiday as a result. In addition to that baggage took over 25mins to appear. Also my wifes luggage was lost and we were left to sort this yout with THERE agent in Rome ariport who was usless. Wife retreived the case on retrun leg after hassleing the agent. Letter sent to Globespan 18 June . Awaiting... more

...reply.

Forget this bunch. I flew from manchester last weekend - 4.5 hours late leaving. 4.5 hours late on outward trip from Vancouver in mid-May. Once airborne, wait three hours for the bar, then another hour for a meal. Sorry Globespan, you might be OK flying to Spain, but on transatlantic, you are to be avoided.

I only booked Globespan flights to Hamilton because they were cheap. If you're in a rush/impatient then book elsewhere, long delays (none of the flights leaving/arriving at Hamilton have been on time since beginning of May 07) When finally get on the plane Globespan are blaming Hamilton Airport - when it wasn't their fault. False advertising led many people to believe they were landing in Toronto not 2 hours away in a small town called Hamilton. As well as delays, rude and incompetent staff, and pathetic excuses, Globespan are cheap - get what you pay for!!!

flew to hamilton 28th oct and returned 19th nov. flight out excellent,food good had worst meals in restaurants,flight attendants friendly and very helpful,return just as good but food wasnt as good as outward flight,but still very edible and enough of. check in at hamilton 5 mins for 4 people, and plane on way back wasn't full. will probably fly with these again, first class service etc for the price paid nearly £900.00 for four adults,return with premium upgrade

I have taken 4 flights this year Edinburgh/Nice with Flyglobespan and all of them were late varying between 1.5 to 4 hours. Very little information is ever available from them and their customer service is appalling. Letters to the chairman and customer relations departments go unanswered. They have a non existent phone service and would appear to have a service ethic based on British Rail circa 1970. The only thing about their product is they offer a direct service between Edinburgh and various European destinations. So if you do not mind being hours late, receive no meal compensation and no... more

...apologies of any merit then use this cowboy outfit.Otherwise stick to carriers who know something about air travel.

Advantages: Cheap but not cheerful
Disadvantages: Don't reply to complaints

I used Globespan in 07 to fly to Hamilton, Canada. Never again. CAA branded this company as the worst in Scotland for delays. Globespan had their licence for transatlantic flights suspended at one point in 07-due to technical problems! I had a terrible experience with a very long flight delay in May. The onboard staff were not interested in the many complaints from passengers. My flight was hours late and took a detour fm Edi thro Stanstead ... Read review

Advantages: Cheap
Disadvantages: Poor punctuality and lack of information.

...12th May 2007 Having flown with Globespan on many occasions I have had nothing but praise for all aspects of their service. They are usually an excellent, no frills airline that have good flight times, are punctual and have an acceptable level of customer service given that I had no bad experiences with them previously. On the outbound Palma flight there was a published delay in of 60 minutes which given the amount of times I have flown with ... Read review

Very poor customer relations. They simply ignored my polite e-mails requesting a refund of £15 because they had failed to provide the pre-booked seats for which we had been charged this amount. I am now about to use the County Court Small Claims procedure to recover the money (and costs). I would urge anyone with a claim for recompense to do likewise. It's a very simple procedure which I have used sudccessfully on a mumber of occasions, including against another airline.

Advantages: Local
Disadvantages: no one to talk to

...still wating to hear from Globespan ... Read review

Never fly globespan. On a 2.5 hour flight, we were delayed 5.5 hours, bused from Edinburgh to Glasgow and did not receive any information from the staff. Delayed 2 hours on the return. Staff unfriendly and even cheeky. Avoid at all costs. When i wrote to complain, the email conveniently would not send.

Advantages: Competitive price, airport & aircraft staff friendly
Disadvantages: Poor communication with customer helplines

...flew to Canada on a Globespan flight. The outbound journey was comfortable (but delayed)... the return journey AWFUL. We contacted Globespan to ensure our flight was on time.. the operator replied with "status unknown" and hung up. Eventually 2 hours later we were able to speak to another operator who informed us that the flight was cancelled and not to proceed to the airport as hotel accommodation could not be guaranteed. Our flight was rescheduled ... Read review