Advantages: Value for money, Book at short notice, wide seats Disadvantages: Punctuality, on board amenities
...place, we looked on the Globespan website for return flights and they only came out £100 cheaper than the entire week’s holiday with Thompson Platinum, perhaps it was a busy time, but around £800 was just silly.
You can imagine how I felt when I had to try and get them home on the same day. I started by looking at the Thompson website to see that there was only one flight that day – the one they had missed. What made matters worse was that there ... ...the day.
THE GLOBESPAN EXPERIENCE
Well as you have already guessed by the fact I am reviewing them, my parents ended up flying with FlyGlobespan. But I really wanted to share this experience because I think it just goes to show that the Globespan experience is a pretty decent one.
I logged onto the airline’s website; now I have recently heard, through my aviation interests, that Globespan have been getting a bit of bad press lately with their ...
bananamanuk 12.06.2007
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Advantages: good leg room, on time, cheap Disadvantages: -
I have just come back from my summer holidays and on my travels I had to connect using many different airlines. It really made me see the difference in customer service and also different airlines and what they have to offer. However, I did bear in mind the distance travelled on the flights because obviously long haul services will offer more than shorter flights. Well this year I travelled to Canada, specifically Vancouver on most of my flights ... ...for this outward flight I decided to use a lower cost airline just to save money on one part of my trip as I had heard mixed reviews about them and couldn't beat their prices.
The website is easy to use and they are an Edinburgh based flight company which is where I am from which made me feel a bit better about using them. Also they fly to a few cities in Canada from Glasgow, Manchester and London Gawtick. I decided to fly from Gawtick and the flight ...
ms19 18.09.2008
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Advantages: Cheap, no call centre, basic but comforatble flights Disadvantages: Dealys, communications, transfer service
...normal. Two days before flying Globespan changed the plane & changed my seats, however they did put us in the emergency aisle which meant slightly more leg room. So far, so good.
How do they manage to keep their prices down so low? They use Hamilton airport which is about 45 miles outside Toronto which charges smaller airport charges to airlines, however it does mean you have further to travel when you arrive. Globespan offer a courtesy bus form ... ...12 hours!!
There was no Globespan representative at the airport, so all the news was relayed by an airport worker who needless to say got his fair share of abuse, he didn't work for the company, he was only the messenger. The story was that a generator had failed & when the aircraft arrived it would need to have the generator replaced. The problem was the part was coming from New York by road!!! By the time the part arrived & was fitted we were ...
ScottishWestie 10.11.2007
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Advantages: Cheap Disadvantages: Would be cramped for a long journey
...Plus a range of Globespan gifts Pens, Playing Cards, Model Aircraft, Key Rings, Fridge Magnets and Toy Planes.
The flight was smooth and as my husband had fallen asleep I settled down with my book. Before long we were starting our decent into Palma and touched down safely fifteen minutes early.
My overall impressions of Flying Globespan were good. A minor incident with an inebriated passenger was dealt with quickly and efficiently and I was impressed ...
elspeth334 01.02.2007
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Advantages: Bargain price if you book early, some free upgrades, comfortable Disadvantages: Some routes only operate in summer
...I had not heard of Globespan but discovered them via a google search. Their prices seemed very reasonable so, as a seasoned traveller, I decided to take a chance and was not disappointed.
I wanted to fly into Hamilton airport, which is near Niagara Falls and closer to my family, but flights only operate through the summer months and I was flying in early March. With a little research on the site, I found that I could book 2 one way tickets, flying ... ...order my inflight meal.
Globespan do not issue tickets, so it is essential to have printed out your itinerary, with booking references etc, to show at the check in desks. Premium passengers have a separate check in desk and I was checked in and on my way to departures within a matter of minutes.
There was a 3 hour delay due to late arrival of the incoming plane, but otherwise everything went very smoothly. The flight was not full and once we were ...
Sandroulla 29.03.2007
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The flight on 3 June leaving 1600 arriving at 19.55 was delayed by over 8 hours. AGAIN THE "DOOR PROBLEM" The flight departed Edinburgh at around 00.05 on Monday 4 June and arrived in Rome at approx 04.05 local time. No trian or buses at this time of the morning. Lost most of the first day of your holiday as a result.
In addition to that baggage took over 25mins to appear.
Also my wifes luggage was lost and we were left to sort this yout with THERE agent in Rome ariport who was usless. Wife retreived the case on retrun leg after hassleing the agent. Letter sent to Globespan 18 June . Awaiting reply. ...
drumbrae 19.06.2007
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Forget this bunch. I flew from manchester last weekend - 4.5 hours late leaving. 4.5 hours late on outward trip from Vancouver in mid-May. Once airborne, wait three hours for the bar, then another hour for a meal. Sorry Globespan, you might be OK flying to Spain, but on transatlantic, you are to be avoided. ...
nanaimomike 06.06.2007
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I only booked Globespan flights to Hamilton because they were cheap. If you're in a rush/impatient then book elsewhere, long delays (none of the flights leaving/arriving at Hamilton have been on time since beginning of May 07) When finally get on the plane Globespan are blaming Hamilton Airport - when it wasn't their fault. False advertising led many people to believe they were landing in Toronto not 2 hours away in a small town called Hamilton. As well as delays, rude and incompetent staff, and pathetic excuses, Globespan are cheap - get what you pay for!!! ...
msAc 12.06.2007
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Advantages: Cheap Disadvantages: What you pay is not what you get
Did not live up to all the good reviews. I travelled from Edinburgh to Hamilton May 2008. We arrived at the airport and was quickly boarded on the plane. We had booked premier seats together, when we sat down we realised that the plane and crew were all from Iceland, the crew could only understand half of what the Scottish passengers were saying. The seats was dirty and the crew spent all their time with the small amount of business passengers. One ... ...The seat in front of us went straight back due to being broken. When we landed at Hamilton airport in Canada we were greeted by what looked like a industrial estate. On the return flight the flight was delayed but due to the small airport the passengers had to seat outside and there was limited shops and cafes, none of this information is included in the airport information on the sight. ...
martika 04.07.2008
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having just flown back from Calgary on this so called airline i wish i had taken the time to read the reviews on delays as if an airline is running late someone at the airport needs to be able to give passengers correct information with two major airports Calgary and Gatwick yet no one available to give information or help with onward journey flight connections Customer services is non exsistant favourite saying by the flight crew "back in a minute" so unless they can guarantee on time (therefore no one needs to be there) they need to learn from the flight attendant on our Easyjet flight back to Belfast who was excellent. ...
granny0 20.08.2008 (19.08.2008)
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flew to hamilton 28th oct and returned 19th nov. flight out excellent,food good had worst meals in restaurants,flight attendants friendly and very helpful,return just as good but food wasnt as good as outward flight,but still very edible and enough of. check in at hamilton 5 mins for 4 people, and plane on way back wasn't full. will probably fly with these again, first class service etc for the price paid nearly £900.00 for four adults,return with premium upgrade ...
redleader1 26.11.2007 (24.11.2007)
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I have taken 4 flights this year Edinburgh/Nice with Flyglobespan and all of them were late varying between 1.5 to 4 hours. Very little information is ever available from them and their customer service is appalling. Letters to the chairman and customer relations departments go unanswered. They have a non existent phone service and would appear to have a service ethic based on British Rail circa 1970.
The only thing about their product is they offer a direct service between Edinburgh and various European destinations. So if you do not mind being hours late, receive no meal compensation and no apologies of any merit then use this cowboy outfit.Otherwise stick to carriers who know something about air travel. ...
MNHJUYTR 22.10.2007
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Advantages: Cheap but not cheerful Disadvantages: Don't reply to complaints
I used Globespan in 07 to fly to Hamilton, Canada. Never again. CAA branded this company as the worst in Scotland for delays. Globespan had their licence for transatlantic flights suspended at one point in 07-due to technical problems! I had a terrible experience with a very long flight delay in May. The onboard staff were not interested in the many complaints from passengers. My flight was hours late and took a detour fm Edi thro Stanstead b4 going ... ...a hotel. There was no Globespan rep in Hamilton to help me as Edi staff had promised. I could not get my car: the car hire desks were closed in Hamilton -they can't cope with international flights - not their fault but this is a small airport. I lost nearly a full day of my trip, due to delays. Factor this in if using this airline and be prepared for delays. On return, all UK inbound globespan flights were late. I have travelled for 30 yrs and would ...
abernethybiscuit 30.06.2007 (31.10.2007)
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Advantages: Cheap Disadvantages: Poor punctuality and lack of information.
...2007
Having flown with Globespan on many occasions I have had nothing but praise for all aspects of their service.
They are usually an excellent, no frills airline that have good flight times, are punctual and have an acceptable level of customer service given that I had no bad experiences with them previously.
On the outbound Palma flight there was a published delay in of 60 minutes which given the amount of times I have flown with them was unexpected ... ...their was no representative of Globespan at the check in to advise as to what the situation was and indeed some 100+ passengers were left to try and figure it out for themselves.
The next update we recieved was a change to the departure board showing that the flight had been delayed untill 0210. Yet again no sign of Globespan representatives so I decided to check what other budget airlines had flights going out that evening.
Luckily I managed to ...
steven777 13.05.2007
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Where do i start???? cheap flight... great!!!!! we were told by our travel agents we had 2o kilos in case n 5 kg in handluggage !!! on our way back home from spain we get charged for excess laggage with 118 kilos between 6 when we were allowed 150 kilos between 6 !!!! when we aproached desk 2 confront ''manager'' { who was a vile women called ANA} she told us 2 pay up or our cases would b taken off the flight nd we couldnt b garenteed a flight home!! when we told her what we were allowed she sniggered at us and said the system didnt work and we couldnt do nothing about it!!! great customer service!!! PLEASE DO NOY USE THIS AIRLINE IT IS A JOKE!!!!!! ...
jadendon 12.07.2008
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