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User Reviews

for Gold Medal Travel Group
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  • 1 of 2 Ciao users found the following review helpful
    Picture of BenMoore

    BenMoore

    Advantages Advantages you learn self control and have your character building enhanced

    Disadvantages Disadvantages money, time, stress etc etc

    We have planned a trip to New Zealand over Christmas 2010 for myself and partner and both my parents. My partner is from New Zealand and we have made the journey together over a dozen times. We usually book flights direct with an airline. This is an extra special trip as we are showing my parents New Zealand for the first time and my partner's brother is terminally ill with cancer so it could be the last time they will see each other. For this reason we decided to book the flights 8 months early in April 2010 - Good move! Unfortunetely we decided to do it through 'Gold Medal Travel Group' and ... more
  • 1 of 10 Ciao users found the following review helpful
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    disappointed47

    1 Star REFUND REFUSED 21/03/2011
    User doesn't recommend the product

    Advantages Advantages none

    Disadvantages Disadvantages everything totally unhelpful and unwilling to even consider a refund

    My son hired a car through this group for 2 days to travel from Luton Airport to Milton Keynes for an interview. He is 22 and has been driving since he was 17 without incident. He booked the car not realising for a minute that he had to be 23 to hire a car. When he realised, the travel operator said there is no possibility of a refund. The car hire was for 6th April 2011 so not last minute cancellation. Their view is that he made a mistake and has to pay for it. "It was his mistake" No discretion, he is a young graduate looking for work, willing to travel to find work, yet they cannot see that ... more
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