Goldtrail Holidays

...Royal Marin resort, traveling with Goldtrail holidays in May 2008 for 1 week. Holiday cost around £300 each all inclusive booked 2 weeks before. > Onur Air The flight was delayed by 1 hour outbound and inbound. Onur Air do not charge extra for leg room seats so when checking in its worth asking for row 12 to get the extra leg room. Flight attendants were polite and helpful although did not understand much English. It was very hard to understand ...
...Euros or Sterling. > Goldtrail Holidays Got to the bus for the transfer and had to wait 1 hour for the rep to come to take us to the resort. This was not good in the early hours of the morning. Our hotel rep was fine, he made sure we got a new room when complaining and was not pushy with selling trips. Main problem was that our return flight was due to take off at 6pm and they told us we had to be at the meeting point for 12:50. (Bearing in mind ...

cheekihun 28.05.2008 · Read full review
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Review of Goldtrail Holidays

Goldtrail Holidays are a tour operator that specialise in holidays that are going to Turkey. If you are booking online or not with a well knwon tour operator you more than likely will find Goldtrail as your tour operator for your holiday. When we initially booked our holiday it was until after we had booked with Freedom Direct that we realised that Goldtrial were going to the tour operator for our holiday. We had looked at several review sites, ...
...the hotel. We contacted Goldtrail and they advised that we would not be able to swap our accommodation and that the could not do anything. If we cancelled our holiday we would lose everything so we decided to book another hotel nearly which gave us the choice of two upon arrival. Arriving at Bodrum airport we sawq the rep and instead of asking our names, she basically said their is another rep over their wearing the same clothes as me, ask her ...

blondgem 21.08.2008 · Read full review
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Review of Goldtrail Holidays

...resorts in Turkey! We called Goldtrail to find out what the situation was and if necessary whether we could postpone our holiday if we had to. What I was subjected to was a rude and aggressive customer service agent who clearly lacked patience despite the fact that we were obviously extremely concerned. I was disgusted with the way I was spoken to and the tone used when all I was asking for was a little bit of reassurance and their company policy ...
...had not been informed by Goldtrail that due to the heightened levels of security that we needed to turn up for check in at least 3 hours prior to departure instead of the usual 2 hours. As it turned out this worked to our advantage as by the time we arrived at Cardiff Airport almost everyone else had checked in and we were able to go straight through! Great start - no queuing!! The flight out with Onur Airlines was extremely pleasant despite the ...

Goldengirls 07.09.2006 (15.09.2006) · Read full review
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Review of Goldtrail Holidays

...easily locate reps and buses. Goldtrail repp asked us if we wanted a bottle of water for £1 and then said she had run out but didn't have the money to give back would we except Turkish currency. We both had bad stomachs and as we were only eating and drinking at the hotel complex (fully inclusive) because we couldn't purchase food at the hotel or bring in food, we were told we had to pay for the all inclusive band. We can only assume that this bug ...
...calls from hotel guests to goldtrail but no rep came to see to the complaints. Since arriving back we looked at our hotel on their website and it was nothing like the pictures advertised. We wrote our complaint to Goldtrail. Trying to speak to them on the phone- they are rude, very short and sound like they can not be bothered. Our reply from them was in a nutshell- we are sorry you didn't enjoy your stay, the hotel has had many health and safety ...

h1981 11.12.2007 (10.12.2007) · Read full review
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Review of Goldtrail Holidays

...a review in defence of Goldtrail Holiays, even though I do have one grievance against them. I booked a trip to Marmaris via Bodrum Airport with Goldtrail from 12/07/06 - 19/07/06. I was a little wary as I had never been to Turkey (except a day trip to Bodrum from Kos) and I had never heard of Goldtrail. The holiday was Our choice - Marmaris, which meant allocation on arrival. We arrived at Bodrum airport at 15:50 and were on the coach and making ...
...My only grievance with Goldtrail is that on returning home we went and booked alloation on arrival for 2 weeks in September for £172 for 2 adults. I couldnt believe the price and thought what a bargain. I paid for this holiday and was really pleased with myself, until that afternoon I had a call to say the holiday was priced wrong on the computer and the real price was nearer £600. I called Goldtrail direct and eventually managed to speak to a Manager ...

Reesy1959 26.07.2006 · Read full review
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Review of Goldtrail Holidays

...a holiday to Turkey through Goldtrail travel for me and my boyfriend. It was cheap and there was a good choice of hotels, which were described to me as basic but that appeared to have everything we needed. The flight was not due to arrive in Turkey until 3.55am their time, so that wasn't brilliant, but I figured you have to make some sacrifices when you're not paying that much. The flight was delayed by 2 and a half hours which meant we didn't arrive ...
...were great once onboard - the inflight meal was actually edible (and might I say quite nice!!), and free drinks were bought around a couple of times. The transfer at the airport was painless, and we set off for the hotel relatively quickly once we had arrived and sorted out visas. When we arrived at the hotel Palmiye it turned out that they didn't have enough rooms for everyone and another couple and us were moved to a German hotel across the street. ...

caitfox 18.10.2006 · Read full review
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Review of Goldtrail Holidays

...was reading some reviews on Goldtrail holidays and feel a bit disapointed that there arent many reviews on them nor good ones at that. Goldtrail are a fairly new company - they are Turkey specialists but are doing well for themselves as this year they have also introduced Spain. I would highly recommend Goldtrail holidays for anyone looking for a good budget holiday. Dont book Goldtrail if your looking for elegance and superior accommodation. The ...
...Flights - Turkey ---------- Goldtrail use Turkish airlines - such as Onur Air or Pegasus Airlines. Ive flown with 2 of these companies and did not have any compaints... they were punctual and service was friendly, meals were also nice. My most recent flight was in March 2005, my only complaint was that there was no inflight entertainment therefore no tv or radio - so perhaps that would be something you would wish to consider as flights to Turkey ...

carol_uk17 30.07.2006 · Read full review
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Review of Goldtrail Holidays

Siesta Hotel Gumbet turkey. This hotel was dirty, electricity and water were always being cut off and run from a generator which eventually packed in. Reps were of no use and were rude. Cockroaches everywhere, no clean towels or toilet roll. Hotel staff were pushy and always groping guests. Prices always changed at hotel bar. We bought a birthday cake and the staff put it in the bin but we found out later they had eaten it. Goldtrail rep didnt turn up for welcome meeting. My fiance ended up sick with the uncleanliness. Please never book with Goldtrail or you will end up regretting it ...

Safeguard 24.07.2007 (23.07.2007)
Review of Goldtrail Holidays

Well where do i start...... I don't believe there is one good thing to say about ether of these company. The reason i say this is because of the lack of customer service they have to offer. I will start off with onurair, the airline. Departed on time from Durham tees valley airport. Paid for meal, we never got... Had Tvs on board the aircraft however where only used for Safety Demo before takeoff. Cabin crew spoke very little English. When we where ...
...he then added full power as we came into land, at one point i thought we where going to crash. Very hard landing. Return flight i purchased a suitcase, once arrived back a Durham, i would it had been smashed and the security lock was broken. ***** Overall not a grate experience with the airline and WONT BE FLYING WITH THEM AGAIN ***** Did you here about the recent Onurair aircraft that took off from Newcastle airport without clearance [ deadly ] ...

GiustiFamily 14.06.2009 · Read full review
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Review of Goldtrail Holidays

never been to turkey before then got holiday to marmaris ladik park otel when we arrived all staff came ot helped with luggage and they never stopped helpng all holday.they worked hard and still found time to entertain us.Basic room but very clean.Food good quality and good price.Only 5 mins from town on local bus which are very regular and only cost 40p and bus stop outside hotel.didn't think much about onur airlines but goldtrail staff friendly and helpful and were there if anyone needed them .Would definitely recommend this hotel for service entertainment and good fun from lynne and david leeds ...

grandkids4 06.08.2007
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Review of Goldtrail Holidays

Awful. reps rude. hotel disgustingly dirty, food just as bad. table cloths for bedsheets!. no activities. cockroach infestation. complained to goldtrail and they write back saying there was nothing wrong despite pictures being sent showing all the problems. Will see them in court!. ...

cjg010 06.07.2007
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Review of Goldtrail Holidays

...16.00.At 16.00 she said that Goldtrail could not find any vacant seats with any other airline(in October!).She said it would be sorted the next day.The next day she said that all flights out of Bodrum and Dalaman were fully booked and the only flight available was to Bristol,but they had booked a shuttle from Bristol to Newcastle.The only snag was that the Bodrum flight arrived after the morning shuttle had left so we would have to wait 10 hours ...

Asweseeit 03.11.2005 · Read full review
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Review of Goldtrail Holidays

...the deal to turkey with goldtrail in a 4 star all inclusive hotel in gumbet, on arriving at the hotel i was far from thrilled, the reception looked like a prison cell and on entering our room i realised the reception was a palace compared to this. the floor was filthy the bedding hadnt been washed and the towells were grey, i was disgusted, after further inspection i found the furniture was broken and been supported by the bed, door handles were ...
...an air freshener. 4 star, goldtrail sold me the holiday as, it had not seen 2 star, and what they forgot to tell me was two weeks after i arrived home the hotel was been closed down due to the standards and it had previously starred in none other but holidays from hell. And it certainly was !!! ...

carley_turner 05.09.2008 · Read full review
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Review of Goldtrail Holidays

...next July as soon as Goldtrail have the dates available. I had never heard of Goldtrail before this holiday. But everything (except the flight delay) went fantastically. I would say give them a go. All this for £150 each. Bed & breakfast. I don't think that was bad at all. Praise where it is due. Well done Goldtrail. Only one downside was that the hotel did not like you to take food and/or drinks bought from outside into your rooms. This is their ...

nextholidayplease 15.08.2006 · Read full review
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Review of Goldtrail Holidays

we are just back from toros hotel altinkum with gold trail holidays. we were originally booked to stay in the pamukkale hotel but got transfered to toros hotel 2 weeks before departure. we know the pamukkale is pretty decent but "MY GOD" what a shock we got when we walked into the toros hotel. if we kept farm animals in these conditions, we would face prosecution. the hotel is worn out. our room was tiny, smelly, fusty, in a state of decay, bad bedding ...
...toilet i have ever seen and the water (both hot and cold) was always being turned off. there were 100s of dead and alive flies in our shower room and where they were coming from, i could not find. they told me that the rooms were all the same when i demanded to be moved. they also told me that gold trail pay them very little money for the rooms and they cannot afford to maintain the place. our first and only breakfast was worse than what we put ...

REDMONDEO 18.06.2008 · Read full review
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Review of Goldtrail Holidays