Reliable, relaxing, excellent food
Truly dreadful staff
Relaxing, simple, comparatively cheap.
Occasional delays, buffet still not exactly brilli...
delays, breakdowns, customer service
Quicker than the coach/car
Where do I start?... See op
Fast and Efficient
You are trapped with a group of people who can be ...
some nice trains, good replies from customer servi...
delays/cancellations, some staff, unreliable custo...
Speed, comparative reliability
Some trians can be busy
Offer a good range of departure times
Subject to delays!!!!!!!
Their Trains At Least Do Run
Appalling Attitude to customers if things go wrong
Ran to time.Staff kept as informed staight away wh...
Price of food is dear
the state of the toilets, food price
York to London in 2 hours
Price, service, and carriages.
Fast, improving services, online booking offers gr...
can get very full to the point of standing room on...
They do get there - eventually
Terrible customer relations, don't trust them to b...
Clean, punctual and helpful staff