Iberia - IBE

But, Iberia Airlines are easily the worst airline I have flown with. On a lighter note (there must be one somewhere), they errr can fly planes, yes that they can do. Okay, the story: I was flying to Costa Rica on an Iberia flight from England to Madrid, then to Costa Rica via Guatamala. Now there's nothing specifically wrong with this airline, it's rather a collection of things. Instead of the usual practice of asking the passengers every now ...
...Iberia staff have a better idea that involves mobility. Now I'm all for keeping moving while on a long flight, the medical evidence is there to support it, but it does seem a little extreme to me to expect the passengers (the ones who are paying-not payed to be on the flight)to go to where the staff are sitting to ask for a drink every time they might need one. Not only is this not normal practice and a lot less than what is paid for, I'm sure that ...

d6116 14.08.2006 · Read full review
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Review of Iberia - IBE

...ushered my off to the Iberia check in with no explaination. It was Iberian check in that informed me that I was in fact flying with them and checked me in. They were very helpful and gave me my requested seat and gate so so far so good. After we had done some shopping we went to the gate and give them full credit both the flight and boarding was on time, then it went belly up. On board the flight my wife noticed a menu card with prices on before ...
...it because being Spain I thought the plane had been previously used for a charter flight and the menu had been left but no!!!!! We had my daughter with us and luckily had bought some drink at the airport. The trolly did not get to us until we had started the decent to London Heathrow and you couldn`t even get a glass of water without paying for it. I was really annoyed because like I said to them if I wanted to pay for a seat only I would have flown ...

SIMONSD25 21.09.2005 · Read full review
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Review of Iberia - IBE

I flew Iberia two weeks ago from Munich to Almeria via Madrid and not for the first time. With 300 Euros, the ticket was expensive (and I booked 3 months ahead) but what can you do - the only alternative flies only once a week. We arrived more than 2 hours prior to depature only to find a tremendous que there. Check-in took almost 40 minutes which is not acceptable. There were no self-check-in facilities with luggage as eg Lufthansa has. The flight ...
...some Spanish if travelling with Iberia but that's Spain (unless going to Mallorca or Ibiza) so why should they make an exception. Since 2004 you have to pay for your drinks and food which I find bad if you want to compete with Lufthansa and Air France and not with Easy Jet and Ryanair. Sorry, but when I pay 300 Euros for a ticket I want at least a coffee for free. Prices such as 3 € for a beer don't make it better. So I decided to boycot the whole ...

LarsS 12.01.2006 · Read full review
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Review of Iberia - IBE

...we received a phonecall that Iberia cancelled that flight but we could either get our cash back or leave two days late. We chose to go two days late as we had planned this for such a long time and a holiday was loooong overdue. It caused a lot of trouble and stress for us and we did try to contact Iberia. With no luck. I won't go in to too much details but as we lost our connecting flights and could not get other affordable ones for the same day, ...
...me angry (besides the unfriendly staff on the planes) is that Iberia have not even responded to my polite letters at all. Standard reply to notify me of receipt of the email and that is it. Now that is making me determinded not to let this go at all. Loesie. ...

loesie 08.03.2007 · Read full review
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Review of Iberia - IBE

...that being a scheduled airline, Iberia surprisingly made us pay for food. The food was very overpriced. I got myself a Sandwich, Water and "Iberia surprise chocolate" for €6. Very expensive, and the food was not that great. Oh well, I was hungry and I guess it wasn't bad for a snack. I didn't really have a chance to look at shopping because the hostess seemed to speed past with the trolley, possibly they were running late?! But one thing that was ...
...trolleys down to the car park/car rentals. You have to struggle with them down an escalator or wait for one of two lifts (at the time, one was broken so imagine the queues). All in all Iberia is a great airline, and I would definately fly with them again! ...

iambigbrother2 01.09.2005 · Read full review
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Review of Iberia - IBE

...with the LHR-Madrid leg on Iberia who code-share with BA. Homeward would still be BA via Birmingham. I accepted that offer. At Heathrow this necessitated the inconvenience of changing terminals, and we then found that our Iberia flight was delayed - no accurate timings or reasons given, not even after the very late take-off. At this point we discovered that Iberia, unlike BA, did not offer standard catering, only a pay-only trolley. If BA had bothered ...
...slow and the staff very offhand with us. I complained to BA on my return (the all-BA service homeward via Birmingham went without hitch) and they both apologised and added 10,000 BA miles to each of our BA Executive cards. I defintely wish never to experience Iberia again. ...

hootsmon69 17.03.2007 · Read full review
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Review of Iberia - IBE

Iberia provide a range of flights to and from Spain. I have flown with them a few times, including flying via Madrid to central America via Florida! The planes are ok. The food is Ok but nothing to write home about. Madrid airport is quite nice. But the service is appalling - even if you attempt to speak a bit of Spanish. On one flight I took with them air crew were smoking in no smoking areas! They didn't reposnd to the call button, you had ...
...didn't seem to think you were worth paying any attention to at all. I would not choose to fly with them again, and would only do so if they were the only carrier with an affordable fare doing the route I required. Short haul, i.e. London to Madrid is probably bearable, but long haul not recommended unless their service has dramatically improved. ...

ZooStephen 02.08.2000 · Read full review
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Review of Iberia - IBE

...informed was that in March Iberia went over to a "no frills" policy. All food and drink (including water) is charged for. Even a request for a glass of tap water for a 3-year-old was refused. The prices charged for the food was extortionate. The brand of doughnut on sold on board for 2 euros 50 cents I found for sale in a Euroski supermarket priced at 2 for 75 cents!! Furthermore, the labourious way the airline staff have to calculate the money ...

slurc 13.08.2004 · Read full review
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Review of Iberia - IBE

...We departed to Buenos Aires with a delay of 13 hours in the second flight. We had to change our vacations completely and lost two days in the Barajas Airport. Iberia didn't excuse itself for the trouble it caused to the passengers. I will never fly again with this company. ...

helenaig 15.12.2008 · Read full review
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Review of Iberia - IBE

Iberia was ONE of the best airlines some years back but because of the lack of services and many times luggage is lost it has become a major dissapointment. I used to travel and still do with Iberia since they are cheaper then other airlines (When I usually travel), food used to be free onboard but now you have to pay around 5 pounds for a little menu (8 euros) and the worst thing is that in economy class the seats are so close together that you ...
...I lost my luggage with Iberia and they brought it 3 days after and they didnt give any sort of money or gift , they lack very badly in services and the seating is very bad, especially if your travelling economy. I suggest people not to travel economy with Iberia because its pretty uncomfortable and the service is bad but other then that its a quite fine airline. ...

eminem1234 12.02.2008 · Read full review
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Review of Iberia - IBE

We flew with Iberia over Christmas and after my horrible experience with the airline I will never fly them again. Firstly, when we arrived at our destination we were told (after waiting over an hour for our luggage) that it never made it to the plane on our departure (it was left in Madrid) and that we would only get our luggage in the next few days. Eventually when we did get our luggage we found that a number of items (Christmas gifts for family) ...
...report this to Iberia we found that there phone system was not operational. We were not able to contact them for two weeks, apparently there phone system was down!! We were told that we needed to send a list of the stolen items to their head office in Madrid. After doing this twice (they said the first letter never arrived) it took three months of continuous chasing up on our part only to be finally told that they would not refund us for the theft ...

gegsim 09.04.2009 · Read full review
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Review of Iberia - IBE

MUST ADMIT I FOUND IBERIA TO BE NOT TOO BAD.FIRST AND FORMOST I WAS UNABLE TO BOOK MY TICKETS ONLINE.HOWEVER UPON CALLING THEIR RESERVATION DESK IN LONDON,THE GIRL WAS VERY HELPFUL AND THE BOOKING WAS RESERVED AND THE TICKETS WERE DISPATCHED WITHIN 7 WORKING DAYS.THE FLIGHT ITSELF WAS SOMEWHAT DIFFERENT.HAVING ARRIVED AT BAJARAS AIRPORT(MADRID) THE RECEPTION STAFF WERE NOT VERY HELPFUL AND MY JOURNEY FROM MADRID TO LANZAROTE WAS BASIC TO SAY THE ...

biffa70 02.09.2000 · Read full review
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Review of Iberia - IBE

...at the check-in desk of Iberia in Munich Airport, Terminal 1, Modul D and received our boarding cards for our flight to Madrid, and from there to JFK. Our luggage was checked until JFK, too. I knew that we were going to fly on a Boeing 747-200Combi on the route from Madrid to New York, and so I asked for a sea ...

flyingIbi 03.01.2004 (31.12.2003) · Read full review
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Review of Iberia - IBE