Jet Airways > Reviews

Advantages: the flights are always on time. great food too.
Disadvantages: bit heavy on the pocket sometimes.

I have to say jet airways is far most the best airline i have ever flew in to places in india. It always turns out to be more expensive than Air India but there is a reason for that and the reason is that it provides better service than air india and any other indian airliner. I have never had any problems with jet airways but when i choose to fly with air india, the problems keep increasing everytime. Last time i went with Air India, the flight was ... Read review

Advantages: N/A
Disadvantages: Appaling Online Customer Service

Based in Melbourne I booked tickets online for BKK-CCU-BKK sector and due to the error of Jetairways online booking system, which didn't confirm the first booking, ended up with duplicate booking for the same sector. My credit card was charged Rs. 29,053.00 twice. On being contacted, Jetairways instead of reversing the full amount of duplicated transaction have reversed only a part - Rs 23,630.00 without any satisfactory reason. The only way they ... Read review

Advantages: None that I experienced
Disadvantages: See review

Travelling with Jet Airways can easily end up in nothing but big trouble. From bad experience at Kathmandu airport on the way to New Delhi, I just can advise against this airline. The unprovoked offload off the flight and the missed connection flight involved were the starting point of a 36 hour lasting drama. The responsible station managers of Jet Airways were apparently obliging and cooperative but turned out to be obviously incompetent and over-challenged ... Read review

Advantages: Funny airline managers (if one could really laugh)
Disadvantages: Delayed arrival at home, extra costs

...due to the misbehavior of Jet Airways: Returning from a hiking trip in Nepal I had to take a flight from Kathmandu to Delhi to catch the connecting flight in Delhi to Munich. After having checking in and having passed the passport control a Jet Airways Manager contacted me telling that the flight to Delhi would be delayed and that I therefore won't be able to catch my connecting flight. Instead I should wait an additional day in Kathmandu in hotel ... Read review

Advantages: none
Disadvantages: unreliable Jet airways

...a really bad experience with Jet airways on my trip from Kathmandu to New Delhi last autumn, when I wanted to go back to Germany. The flight departure at Kathmandu airport was delayed, I was offloaded because my connections at Delhi airport would have been gone anyway and promised a save flight including all further connections on the next day. Jet airways never kept the promise! They made me buy a visa for India for nothing and at the end of the ... Read review

Advantages: food
Disadvantages: Schedule, passanger treatment

...a lot of troubles with Jet Airways. They just cancelled my flight Kathmandu-Dehli-Munich without significant reason. Consequently the way home was dubious. I had to wait many hours in several airports not knowing exactly what was going on. To reduce the waiting time I bought my own flight back to Germany. This was unfortunately because I am still waiting of the promised money. Otherwise I would have to wait 3 or more days without detailed information. ... Read review

Advantages: food ok
Disadvantages: delay and wrong promisses

...Kathmandu to New Delhi on Jet Airways. I had booked economy class. The Indian food in the plane was quite good. However, I could not enjoy it at all because it was a very exhausting task for me getting on the plane. The flight was delayed and I had to stay an extra night in Kathmandu. At the hotel in Kathmandu I was left unclear about my further travelling for a long time, and I had to endure many discussions. The Jet Airways staff was always friendly ... Read review

Advantages: Excellent Service, Excellent inflight entertainment
Disadvantages: none

...domestic flights in india by Jet and washappy, but when I flew to London via Bombay, i was stunned. Fod quality was excellent, Service was excellent, entertainment was excellent.... On your entry they serve you drinks with chips.... and next time when they come, they even remember what drink you ordered last time and offer you the same.... On the personal TV, you can start the movei you like at any time and there is a big collection... Even ... Read review