Advantages: Very good service, spacious, competitive pricing Disadvantages: None that I can immmediately think of
...have I called this review KLM to the rescue?!
In order to provide you with a review of KLM, I firstly need to tell you about my huge mistake in regards to my scheduled flight from Birmingham International to Amsterdam with BMI Baby a couple of Friday afternoons back.
This was truly a classic case of "Silly Scouse"…..
If you're not interested in the background and just want the review on KLM, scroll down to "Booking Process".
My best friend, Richard, ... ...to Amsterdam that day.
KLM have a 17:00 and 18:30, I noted.
Off towards the KLM desk I went to see what this mistake was "potentially" going to cost me.
The KLM desk is situated in the far left hand corner of Terminal 2 at Birmingham International Airport, but is not exclusively for KLM flights, as tickets are sold for other carriers also.
On approach, two ladies were sat at the desk and I asked whether it would be possible to book onto either ...
newty1977 24.08.2006
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Ciao members have rated this review on average: very helpful Review of KLM Royal Dutch Airlines
During the 1990s I used KLM on a number of flights from Scotland including visiting relations in the South of France, a Trans Atlantic flight to Boston, Barcelona & Amsterdam. Their prices always undercut BA & they provided a good reliable service. I travel quite a lot & have only lost my baggage on three separate occasions; ironically it has been KLM that lost it on each & every occasion. Although I have to say they found it & returned to me within ... ...was BA, Air France & KLM & the flights that required the least amount of air miles was KLM.
It meant we needed to fly from Aberdeen to Amsterdam Schiphol, after a wait of about four hours we would than travel on to Vienna. Checking in at Aberdeen airport was fast & efficient & it left on time, the flight was just under 1.30 hours. The staff on board were smartly dressed & very professional; breakfast wasn't what it use to be with KLM. On this flight ...
ScottishWestie 03.11.2007
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Ciao members have rated this review on average: very helpful Review of KLM Royal Dutch Airlines
Advantages: Operate an efficient service, fly to over 500 destinations via many partners, excellent customer service Disadvantages: none so far..
KLM has always been a renowned name that I have trusted in the airline industry over many years. This is evident with the hustle of people trying to get bookings with this airline on long and short haul flights - the service and efficiency of operation is immaculate. Recently, I was looking for a short-haul flight to Amsterdam and thought with such a short flight perhaps I may find something suitable with one of the budget airlines e.g. KLM’s ... ...to try Holland’s own airline KLM and was pleasantly surprised at finding a much cheaper fare ….read on… ___
KLM
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KLM Royal Dutch Airlines was formed in 1919 and operates flights throughout the world, covering European, North American and the Inter Continental network (e.g. Africa, India, Australia etc). Its base is in Amsterdam. With a vast network of worldwide partners KLM provides a truly global network flying via Amsterdam ...
Connoisseur_Haggler 07.07.2001
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Ciao members have rated this review on average: very helpful Review of KLM Royal Dutch Airlines
Advantages: flight availability Disadvantages: food, boring films
...flight, KLM, Royal Dutch Airlines. KLM is I believe the only European airline to offer daily flights to this part of Africa and it is running a very good service at an affordable price - as long as you book far enough in advance.
-Cost
The process of buying the tickets was incredibly easy. I have become addicted to using the internet for everything so in the process of trawling the masses of websites advertising cheap flights I decided to go straight ... ...offer. Eventually I came across KLM and was able to find a return flight in late June this year for £430 including tax – Return from Manchester to Dar Es Salaam. This was a good £100-200 cheaper than I had seen elsewhere and the tickets could be booked there and then. Ever cautious however I decided to pay a visit to a certain student travel agent. They were unable to offer anything cheaper so I went ahead and bought the tickets direct. Before ...
Martin81 15.07.2002
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Ciao members have rated this review on average: very helpful Review of KLM Royal Dutch Airlines
Advantages: Fly from regional airports; Provide a gateway to the world; Free sandwich and drink! Get a Demonstration on how to work the emergency exit doors! Disadvantages: More expensive than the standard budget options; pilots who think they are bike racers; get a demonstration on how to work the emergency exit doors
...airline, KLM. KLM – Royal Dutch Airlines
This company definitely seem to have the monopoly on flights from regional UK airports into Schipol, Amsterdam, and provides a convenient gateway to the world for people who can’t be bothered to travel to London or Manchester to reach their destination. So what was my business with them?
I needed a return flight to the Netherlands for a week long work exchange and checks on all my regional airports, Cardiff, ... ...convenient option was KLM Cityhopper from Cardiff.
THE BOOKING PROCESS
Flights can be booked on-line, although in this instance, as it was a corporate credit card we ended up booking through their telephone ticket office which cost us a whapping 30p more than it would have done on-line, and lo and behold 2 weeks later I received my tickets, quite a rarity in this day and age; the likes of EasyJet and BMI Baby work solely on the basis of issuing ...
sue.51 13.04.2003 (14.04.2003)
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Ciao members have rated this review on average: very helpful Review of KLM Royal Dutch Airlines
Advantages: Good value for money, comfortable Disadvantages: Everything is routed though Amsterdam
...a few different reviews on KLM which suggest that their level of service appears to vary quite a lot and this ties in with my own experience. I travel on business quite a lot and recently flew with KLM from Edinburgh to Detroit via Amsterdam. I then flew up to Toronto and returned from there to Edinburgh, again via Amsterdam. On this trip, I experienced both a KLM regional airline (KLM UK), flew in both business and economy sections and also used ... ...fairly wide range of the KLM product on offer so I thought it might be worth writing an op on it.
It was a long trip so it’s a long op – I’ve subdivided it into the different legs to make it easier to read and/or skip the bits that you may feel irrelevant.
************************************************
Edinburgh – Amsterdam
Operated by KLM UK
Plane Fokker 100
Flight time 1 hour 30 minutes
I turned up at Edinburgh ...
Thamisgith 16.12.2001 (20.12.2001)
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Advantages: Friendly, Clean, Friendly modern Aircraft Disadvantages: tight timing and connections
...leaving not the fault of KLM it was air traffic control..the on board catering was very good.....and the Captain very helpful and informative....all in all I enjoyed my first flights with KLM and would fly again with them...except I would allow more time for my connecting flights at Schipol..it is a huge airport and you need to allow at least an Hour or more between connections for a comfortable transfer.... ...
Dalesman 11.07.2001
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Advantages: the plane arrived safely Disadvantages: non existent staf in KL, surly ground crew in Schipol
...2310, 5 mins before our KLM flight to Amsterdam was due to leave. There were no KLM reps at gate to give instructions as to what we had to do so we had to go to the transfer desk and join the queue. We were served at 2318, the initial question was did the KLM rep at the gate not give you any instructions. We NEVER saw a KLM rep during the whole time we were on the ground in KL. The transfer desk staff was pretty hopeless, no one had any idea what ... ...best to get us on KLM flight which she eventually did.
When we arrived in Manchester on flight KL1075 none of our 2 bags had arrived. I went to the handling agent's desk and was told they were arriving in Manchester on the 1030 flight and we would have them in afternoon. I found this very hard to believe as the MAS lady in KL said that our bags would not leave KL until the Saturday on the KL810 that we missed. The lady assured us that the bags were ...
stockyinoz 19.09.2007 (18.09.2007)
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Ciao members have rated this review on average: very helpful Review of KLM Royal Dutch Airlines
Advantages: Dutch Hospitality Disadvantages: Average space in economy
I travelled with KLM from Glasgow to Kuala Lumpur via Amsterdam. The first leg was on a Fokker regional jet, there was only one class but there was reasonable leg room and the snack was not overly generous but still tastey – cold roll. cheese and cake.
The main journeys were in a Boeing 747. I thought I had it planned in that having travelIed on a similar plane a couple of years ago I would go for one of the back rows where it cut from 3 rows ... ...couple of extra inches but then that would take away the incentive to upgrade, wouldn’t it ! Or am I just being cynical ?
But having said all that, KLM is still a very pleasant and good value way to fly the world and would recommend it. ...
ultras67 19.09.2001
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Ciao members have rated this review on average: very helpful Review of KLM Royal Dutch Airlines
Advantages: They have Biscuits! Disadvantages: Uncomfortable, basic, etc.
...with the op. KLM is the Dutch (that's Holland, or the Netherlands, by the way) national airline. It says everything about Dutch culture (I would say Scandinavian, but Holland is really in Scandinavia). Plain, ordinary, the very basic comforts. There's no 'getting there in style' here. KLM offer many, many flights from Amsterdam, to all over the world. They have lots of little sub-companies, that deal with different sections of the company. Whilst ... ...large crate. (Hey, it happens). KLM also have a partnership with NorthWest Airlines, an American operator. KLM, in my opinion, have the worst livery of any transport company, ever. Think of other big airlines. Virgin Atlantic have a flash, modern livery. Even British Airways have some sorts of modern features on the outsides of their planes. But KLM, no. The livery is basically, a large, pale blue coating covering the entire fuselage above the windows. ...
monkfeesh 05.11.2002 (07.02.2003)
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Ciao members have rated this review on average: very helpful Review of KLM Royal Dutch Airlines
Advantages: A very efficient airline, with good in-flight service Disadvantages: In-flight entertainment could be upgraded
I have flown with KLM frequently over the past ten years or so, and have in all that time yet to be truly dissatisfied with its performance. Their frequent flyer program with NorthWest is top-class, easy to use and involves a minimum of hassle. My family and I have taken advantage of numerous free tickets acquired through the scheme. Holiday trips to New York, Manila, London, and Zurich (all from Amsterdam) might otherwise not have been possible. ... ...(with personal video game machines), KLM compensates this with good movies, more than adequate meals, and friendly staff. KLM flights are usually punctual, minimizing stress for any would-be flyers. One of the few times I have known them to be significantly late merely gives me another reason to congratulate KLM on superior and efficient service. Last summer, my Mom and sister flew to the Philippines for a month-long stay. During the one-hour stop-over ...
Marechal_Grouchy 16.01.2001
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Ciao members have rated this review on average: very helpful Review of KLM Royal Dutch Airlines
Advantages: Reliable and affordable Disadvantages: None in my experience
...the journey time!) The company I work for also tend to use KLM for business travel within Europe and they consistently provide a high level of service and punctuality. Amsterdam Schipol is the 'hub' through which KLM operate - a very clean, well organised and nice (for an airport!) place. ...
Luke-whittam 18.07.2000
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Ciao members have rated this review on average: very helpful Review of KLM Royal Dutch Airlines
Advantages: Quick, Easy, Efficient Disadvantages: Very popular - BOOK EARLY
I have used KLM Royal Dutch Airlines for several years now and have not yet been disappointed. Granted, I use them for practical reasons because they are cheap and because the journey time is shorter than flying the same routes with British Airways, but that's beside the point.
From start to finish, KLM really does try to make things as simple and easy as possible. Booking
KLM are a very popular airline now, even more so now that they are flying ... ...all-passenger-affecting problem. KLM serve a large number of coutries and many regional and local destinations. Therefore chances are you'll get as near to your final destination as you're likely to get. Their partner airlines are also reasonably good, although Kenya airways does need some improvement when it comes to customer service and care. AT the airport
It's best to go the airport as early as possible after checkin opens, as this way you are ...
patwanet 19.08.2005
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Ciao members have rated this review on average: very helpful Review of KLM Royal Dutch Airlines
~* I LoveFlying KLM BABY! *~ Okay so I have always been a British Airways girl and I love flying with them , Our national carrier and all but I had heard good things of KLM so on my recent trip to Amsterdam in April 2009 , I decided to fly with the dutch carrier and I couldn't really afford to connect in London this trip and I wasn't disapointed at all , they are my NEW FAVOURITE AIRLINE sorry BA but when you can dispatch aircraft on time you will ... ...are now part of the KLM - Air France group and their main base is KLM so for UK flights if you want to go to some other destionation rather than Amsterdam you will have to connect at Schipol. ~* Destination *~ They go all over the world including Europe , America and futher a feild , KLM.com will have more information about that. + sky team + They are part of the SKY team allanice programme and other airlines in this programme include North West ...
ShizzleDizzle 15.04.2009
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Ciao members have rated this review on average: very helpful Review of KLM Royal Dutch Airlines
I recently used KLM to fly from Birmingham to Lima, via Amsterdam.
The whole experience was very satisfying.
Checking in at Birmingham was a doddle, we booked through to Lima. The flights left on time. We were given a newspaper as we boarded the plane at Birmingham, followed by breakfast.
After a short stop over in Amsterdam (Schipol is a lot better place to spend a couple of hours than Heathrow), we took off on the 13 hour flight to Lima. We ... ...Birmingham we were told that KLM had forgotten to load our luggage onto the same plane as ourselves, and that it would follow us on. One piece arrived about 4 hours after us, delivered to our home, the other piece arrived the following day.
Customer service seems to mean something to our dutch cousins. They looked after us well on all flights, ant their organisation in dealing with the delayed flights was superb. ...
junta 24.12.2000
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