Lothian Buses (LRT) > Reviews

Advantages: Low fares, frequent service on many routes
Disadvantages: Buses sometimes held up in heavy traffic

...good a service I feel Lothian buses provide. The company had put in millions of pounds of investment in recent years. Investing in timetables at all its bus stops and also many new buses, with low flooring enabling users of wheelchairs and parents with buggies to easily board the bus. The fares which the company have set are very fair. A child (under 16) can travel any distance on a bus for a flat fare of 50p. Adult fares range from 50p up to ... Read review

Lothian buses vary almost as much as the routes that they supply. Generally they are clean and punctual, but a few of them are fairly manky, smelly and horribly late (or non-existant). They serve most areas of Edinburgh but are really designed for people to get from A to town then from town to B rather than direct A to B. They have been slowly pushing up the prices: Child: 60p Young Person: 65p Adult: £1

Advantages: good service
Disadvantages: sometimes miss buses out

Lothian buses are a good service. There are lots of different routes done by the buses and they have lots of stops everywhere. They are updating buses to make seats comfier for passengers recently. The buses will run rain or shine, even if they break down you can guarantee there will be someone there to help you. The one complaint I have to make is that soemtimes in bad weather you can wait up to 20 minutes for a bus if they miss one out or ... Read review

Avoid at all costs during festival time! Appauling at this time,I waited for over 45 minutes for a bus that never showed up, and another time it was delayed for over half an hour, i called the main office they said 'its festival time, expect delays' and hung up! Bus drivers are also very rude, one time i asked if it was heading to a certain place he replied 'can you not read?' On a positive note, there are many many buses, they are quite frequent however do expect delays during the festival time

I absolutely LOVE Lothian Buses! The majority of the drivers are very friendly and willing to help you. Also their buses are a lot more up to date than First buses and a lot less smellier! The awards of Best Bus Company in Scotland and Best Bus Company UK are very well deserved for this company. Only 2 small complaints, I wish that they would bring back the bendy bus that you feature in your picture. I also wish that they would return the number 5 bus to Colinton as there is no direct bus service from Colinton to the Southside of Edinburgh. Getting two buses can be a pain. That said, the buses are very cheap only £1 a ticket. Excellent work keep it up! Well done Lothian Buses.

Advantages: Frequent
Disadvantages: Unpleasant Bus Drivers

I have to say that there are more LRT buses than First Group but I have found that the LRT drivers are the surliest and least helpful. My friend and I no longer rush to get on a bus which is already standing at the bus stop as the majority of the drivers will not let you get on. I sometimes wonder if they realise that their jobs are to pick up passengers?! We know they have a timetable to keep to, but if the bus hasn't pulled away from the bus ... Read review

Advantages: When you get a bus there is a lot of room on it
Disadvantages: Alot

the company is a joke it takes them hours to awnser a phone the staff are very cheaky on the phones and tell you the wrong information they have information on a screen in front of them so how cant they get it wright the busses are never on time the drivers are ignorant and are never polite i find myself askin how is it that lrt have won awards for its service but if you ask anyone that gets a bus they will tell you the bus service is a joke i know ... Read review

Advantages: NONE
Disadvantages: Bus 4 going to Hillend/ get the 4 down to 15 mins all day till 7pm.

Sorry Since i cant get into lrt without downloading Rubbish I'm using this as a way to complain about ONE DRIVER. On monday the 7th jan, at 1323 my girlfriend ran across the road at slateford station to try and stop the number four. Who was still in his bus zone he pointed to the bus stop then carried on away. But the real problem was me i'am disabled with a walking stick to help me walk. I put my left hand up to ask the driver to let us on. Instead ... Read review