ProEconomy pampering par excellence
ContraYou could get used to it...
ProMost of staff are helpful and kind
ContraBad Reputation, One member of staff can let them a...
ProExcellent product for intercontinental travel, ext...
ContraExtremely poor meals on shorthaul flights, limited...
Prothey got me to england...
Contrathey got me 8 hours late to england... flight atte...
ProClean, and... that's about it...
ContraPoor service, No Personal screens, Pathetic legroo...
ProQuick check in
ContraPoor services on board
ProThe planes have wings
ContraStaff, brand image, general airline persona
ProFlew to Frankfurt
ContraIf there is a pilots strike they will abandon you
ProPunctualily and frequency provided their pilots ar...
ContraCongested, Business Class seats too small
Proclean , efficient, good value
Contranot generous inflight
Prolegroom, good customer service
Contrasmall snack unless first class traveller
ProKnowledgeable, courteous staff and great amenities
ContraSlightly careless baggage handlers when it comes t...
ProGood service, relatively nice surroundings.