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  • Lufthansa
  • Lufthansa logo, a crane in flight.
  • Lufthansa cabin crew preparing for LH459 SFO-MUC Sun 07-Aug-2011
  • Lufthansa's Airbus A340-600 in the 8F/48C/270E configuration
  • South African Crowned Crane - Lufthansa is committed to the cranes in its corporate logo.

Reviews - Lufthansa

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Excellent

“Our Hands Are Caring For You”

published 30/09/2011

Economy pampering par excellence

You could get used to it...

Don't crane your neck in our Economy cabin! This year's holiday for me started in a most unusual and surprising way, one which included a lengthy transcontinental and transatlantic flight from the US west coast en-route to my holiday in Germany. A change of plans meant I had to start my journey...

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Super

“Lufthansa”

published 21/03/2005

Most of staff are helpful and kind

Bad Reputation, One member of staff can let them a...

Back in October my boyfriend and I decided we'd go to New York to celebrate being together for three years. After MUCH trawling round travel agents and more hours than I care to remember searching the internet, I found the best available deal. Three nights in 3 star accommodation, and flights...

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Super

Excellent product for intercontinental travel, ext...

Extremely poor meals on shorthaul flights, limited...

Lufthansa German Airlines has succeeded over British Airways to become Europe's largest carrier. With a range of innovations in the field of e-solutions, Lufthansa also seeks to be the most modern airline worldwide. Here comes a complete check of the product and service quality of Lufthansa...

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Not for me

“Wish I left Lufthansa...”

published 25/02/2003

they got me to england...

they got me 8 hours late to england... flight atte...

ok... as most of you know by now... I am an American living in the UK... but... how I got here is a horror story in itself... first off... let me say that when I came to England... flying Lufthansa had been only my third flight ever... (the previous two being the same day from Toledo, Ohio to...

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Not for me

“XXXXXXXXXXXXX”

published 10/03/2005

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I confirm that this review is based on my experience and is not taken from other sources. I am aware of the legal consequences if I should infringe the rights of a third party. I confirm that this review is based on my experience and is not taken from other sources. I am aware of the legal...

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Not for me

“Economy Class disaster!”

published 14/12/2005

Clean, and... that's about it...

Poor service, No Personal screens, Pathetic legroo...

You know how Germans are notorious for their efficiency? Doubtless they are with other things, like with Mercedes and BMW, but certainly not with airlines. Travelling Singapore to Frankfurt with mum (Escaping from a previous God-forsaken flea-pit, and no, I don't mean Singapore)revealed such...

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Good

“Next time i'll go British”

published 04/09/2001

Quick check in

Poor services on board

I travelled to Berlin over the last August bank holiday by Lufthansa and was dismayed by the way I was treated on the journey there. In City airport I was fine I had no problems checking in and boarding and was surprised that the plane actually left on time which is very rare for me when flying...

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Satisfactory

The planes have wings

Staff, brand image, general airline persona

On my return flight from Munich I was to fly Lufthansa. I was late for my flight, I got to the desk and the (best German accent here) "non-smiling couldn't really care - you are obviously not German otherwise you would be meticulous with your time keeping” heel clicking logical thinking air...

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Not for me

“An Absolute Disgrace”

published 20/05/2001

Flew to Frankfurt

If there is a pilots strike they will abandon you

I have recently been away on business for a meeting at one of our German offices. This meant flying into Frankfurt Airport, in order to get the best of my time and fit in with other meetings and business I flew from Manchester by BA and intended to fly back by Lufthansa. I have done the journey...

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Good

Punctualily and frequency provided their pilots ar...

Congested, Business Class seats too small

I was booked on an Alitalia flight from Bombay to Rome recently and infortunately the Alitalia flight was delayed for about 6 hours. Being a Business Class passenger they therefore transferred my ticket to Lufthansa from Bombay to Frankfurt and Frankfurt to Rome. Lufthansa use a 747 from Bombay...

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Super

“good value for money”

published 23/10/2001

clean , efficient, good value

not generous inflight

We left Belfast on Saturday 13th October at 13.20 on a codeshare flight with BMI British Midland to connect at Heathrow with Lufthansa to Frankfurt and then on to Amman in Jordan also with Lufthansa. Checking in the baggage was easy and we were checked in all the way to Amman and our seats were...

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Excellent

“very impressed”

published 12/02/2001

legroom, good customer service

small snack unless first class traveller

If you ever have cause to fly to Hanover, it's worth considering Lufthansa. I never thought I would write an opinion on an airline, but I was so impressed with them, I think they deserve it. (My journey was almost incident-free, hence the short review). I've just returned from a weekend in Hameln...

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Good

frequency

food

I was a regular Economy class traveller with Lufthansa for 1 year between Heathrow and Frankfurt. From my experiences with other airlines I would rate them as 'average'. The flights I had were almost always overbooked leading to myself joining the standby queue on occasions. Despite the...

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Super

Knowledgeable, courteous staff and great amenities

Slightly careless baggage handlers when it comes t...

Having flown with Lufthansa numerous times I must say they have never fell short of impressive, even when it comes to plain old economy (or coach) class. With Lufthansa being such a major airline they have gotten their act down, from customer service at the check in to the on board amenities. The...

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Super

Good service, relatively nice surroundings.

Fellow passengers...

My rather sloppy approach to booking a holiday meant that instead of flying direct to Prague, we had to change planes and loaf around in Frankfurt International Airport for a couple of hours. There is nothing terribly special about Lufthansa, it's service, or it's planes, but after years of...

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