Lufthansa

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1-15 of 51 reviews of Lufthansa   sort by: Usefulness | Product rating | Date
Lufthansa
Review of Lufthansa by NataliePhelan

Advantages: Most of staff are helpful and kind
Disadvantages: Bad Reputation, One member of staff can let them all down

...made things much easier. With Lufthansa you can fly to more than 900 destinations all over the world. We flew from Manchester airport to Frankfurt Intl. and despite the flight being only an hour and a half we still were offered complimentary sandwiches and drinks. On the longhaul flight from Frankfurt to NY, tea coffee, wine, spirits, Baileys and other refreshments were free and plentiful. Headpones were free and as well as a meal, passengers ... Read review

Ciao members have rated this review on average very helpful
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very helpful

21.03.2005
Diamond review   REALLY EVERYTHING about flying with Lufthansa
Review of Lufthansa by From_The_Continent

Advantages: Excellent product for intercontinental travel, extremely improved punctuality, good meals on longhaul flights
Disadvantages: Extremely poor meals on shorthaul flights, limited inflight entertainment (except longhaul Business & First)

Lufthansa German Airlines has succeeded over British Airways to become Europe's largest carrier. With a range of innovations in the field of e-solutions, Lufthansa also seeks to be the most modern airline worldwide. Here comes a complete check of the product and service quality of Lufthansa. Those of you who have been reading my opinions have come to know me as an ultra frequent flyer. And, living in Germany, Lufthansa is my homecarrier. I have ... Read review

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08.03.2001
Wish I left Lufthansa...
Review of Lufthansa by Coxecal

Advantages: they got me to england...
Disadvantages: they got me 8 hours late to england... flight attendants are just brutal if you dont speak german...

...I came to England... flying Lufthansa had been only my third flight ever... (the previous two being the same day from Toledo, Ohio to Chicago, Illinois... then Chicago to Newark, New Jersey...) so I was relatively inexperienced when it came to flying... I was expecting a lot of baggage checks and so forth... I was prepared for that... but ... I wasn't prepared for waiting ages to get on a Lufthansa flight... Let's start off with a bit of history ... Read review

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25.02.2003
To Geneva the round about way
Review of Lufthansa by Quakerman

Advantages: Was cheaper at the last minute, free food, assigned seating
Disadvantages: Unless you are going to Germany you have to connect

...some more, and found that Lufthansa was offering a price of just over £100 including taxes. Sure, I had to fly from Heathrow, which is always a joy, and change in Frankfurt. But to save well over 100 quid, why not? Plus I could get miles on my Air Canada plan. I used to fly LH a lot in the 70s, transatlantic from Geneva via Frankfurt, so it was fun to try them out now. I booked online and was "issued" an e-ticket. Lufthansa has several check ... Read review

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10.03.2005
Next time i'll go British
Review of Lufthansa by Lorriee

Advantages: Quick check in
Disadvantages: Poor services on board

...last August bank holiday by Lufthansa and was dismayed by the way I was treated on the journey there. In City airport I was fine I had no problems checking in and boarding and was surprised that the plane actually left on time which is very rare for me when flying. To Berlin Firstly the air steward went through the safety procedure in German then English. The English version seemed a lot shorter which alarmed me as I managed only to catch ... Read review

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04.09.2001
Economy Class disaster!
Review of Lufthansa by ps2gamer890

Advantages: Clean, and... that's about it...
Disadvantages: Poor service, No Personal screens, Pathetic legroom, Poor experience all round

...that I am never flying Lufthansa again, full stop. First, it was packed. There wasn't one free seat. Lufthansa you see, doesn't believe in leaving a little room for error's sake. They pack em' in. In such a film-packed season (halfway through 2004's summer movie time) there wasn't a huge amount on offer. "Dirty Dancing 2: Havana Nights" sounded somewhat rude and not the sort of thing you'd let your children watch (springing to mind several rather ... Read review

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14.12.2005
(16.12.2005)
Remind me not to fly Lufthansa
Review of Lufthansa by gideon

Advantages: The planes have wings
Disadvantages: Staff, brand image, general airline persona

...tired. I actually hate the colours Lufthansa use, they remind me of a new born baby's jaundice. i.e. a murkily type of yellow. The in-flight magazine was useless and I didn't even bother with the radio, infact I'm not even sure there was a radio. The planes themselves seem on the old side, and quite well used, the seats were fairly comfortable. Well anyway that’s the last time I fly with Lufthansa. ... Read review

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04.11.2001
An Absolute Disgrace
Review of Lufthansa by polydeuces

Advantages: Flew to Frankfurt
Disadvantages: If there is a pilots strike they will abandon you

...may not be aware that Lufthansa are presently going through a number of pilots strikes. I certainly was not aware until I got to our offices in Mainz and they said that these strikes were happening every Thursday. I was due to fly back 22:20 by Lufthansa. There was then a huge amount of confusion as to whether the flight would run. The agents initially said yes, then no, then yes. On this basis we went to Frankfurt Airport to get the flight. The ... Read review

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20.05.2001
Business Class very dissapointing
Review of Lufthansa by vinodgm

Advantages: Punctualily and frequency provided their pilots are not on strike
Disadvantages: Congested, Business Class seats too small

...therefore transferred my ticket to Lufthansa from Bombay to Frankfurt and Frankfurt to Rome. Lufthansa use a 747 from Bombay to Frankfurt so I was expecting good things since Alitalia use a smaller MD-11 aircraft and since I had never travelled on Lufthansa previously. As soon as I entered the aircraft and approached my seat all my expectations were gone. The Business Class section is huge. They must be having at least 80 seats. The seats ... Read review

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03.06.2001
good value for money
Review of Lufthansa by iainkay1

Advantages: clean , efficient, good value
Disadvantages: not generous inflight

...to connect at Heathrow with Lufthansa to Frankfurt and then on to Amman in Jordan also with Lufthansa. Checking in the baggage was easy and we were checked in all the way to Amman and our seats were assigned all the way too so we were all three of us sat together.We had a 3 hour wait at Heathrow which gave time for shopping and the change in Terminals from 1 to 2.The first Lufthansa flight was from here to Frankfurt and the plane was a very clean ... Read review

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23.10.2001
very impressed
Review of Lufthansa by jelightfoot

Advantages: legroom, good customer service
Disadvantages: small snack unless first class traveller

...rat problem) and took a Lufthansa return to Hanover airport. Why Lufthansa? They were the cheapest - but with respect, there's not a huge choice of carriers. The plane was amazing. It was quite small, but had leather seats throughout. Not only were the seats leather, but also I had ample legroom. No deep vein thrombosis for me! You don’t get a decent meal- a sandwich and a drink only on this flight. First class get the full Monty, but ... Read review

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12.02.2001
(14.02.2001)
Average airline but get cash delay compensation
Review of Lufthansa by ndgandy

Advantages: frequency
Disadvantages: food

...regular Economy class traveller with Lufthansa for 1 year between Heathrow and Frankfurt. From my experiences with other airlines I would rate them as 'average'. The flights I had were almost always overbooked leading to myself joining the standby queue on occasions. Despite the overbooking and delays leaving Frankfurt, the majority of my flights landed on time which I see as a very good quality of service. The food in Economy is of a poor standard, ... Read review

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29.12.2000
Beer Monsters Get Star Treatment on Lufthansa
Review of Lufthansa by Plissken

Advantages: Good service, relatively nice surroundings.
Disadvantages: Fellow passengers...

...if trying not to scream. The Lufthansa stewardesses are more accustomed to business types, and will gladly take care of your needs. Just don't pinch their arses or say things like 'wahey!' to your mate...they're just not ready for it. Settle down into your imitation leather seat and prepare for the flight. Perhaps the main drawback of flying with Lufthansa is that you have to travel with quite a lot of Germans. I'm not saying that in a typical ... Read review

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17.02.2001
Only for a chocy biscuit
Review of Lufthansa by nikammar

Advantages: cheap
Disadvantages: unreliable, poor food

...have flown 4 times on Lufthansa recently. What can I say? You get what you pay for! My flight between Munich & London Stanstead was great value at about £70. To get this price though you must get someone in Germany to book the ticket for you. Otherwise it's almost double this price to book from the UK. Their baggage policy is reasonable - they allow two pieces of hand luggage and up to 70kg of luggage. I was not pleased when I was told that ... Read review

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21.11.2000
(29.11.2000)
Up, up and away
Review of Lufthansa by Lisa4

Advantages: good value, comfort, service
Disadvantages: food

...eventually ended up on a Lufthansa flight which cost £163 (inc airport tax). Outbound, the flight was from Birmingham International Airport to Dusseldorf then to Lyon. Inbound, it was from Lyon to Munich then back to Birmingham. I hgave to say that this was an inconvenience, having to change, but nevertheless the waiting time for each connection was only about 20-30 minutes. It was my first time flying but the stewards and stewardesess were ... Read review

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13.02.2001
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