Lufthansa > Reviews

Advantages: Lufthansa has better prices comparing to BA
Disadvantages: none

... “Thanks for Flying! Passengers on a Lufthansa flight heard this announcement from the captain, "Ladies and Gentlemen, I am sorry to inform you that we have lost power to of our engines and will shortly crash into the ocean. " The passengers were obviously very worried about this situation, but were somewhat comforted by the captain's next announcement. "Ladies and Gentlemen, we at Lufthansa have prepared for such an emergency, and we would ... Read review

Advantages: Very efficient service, good food and experienced staff.
Disadvantages: Often have to change at Berlin or Munich.

I was slightly dubious about flying with Lufthansa, it was a last minute change from an on strike Air Italia! But I was pleasantly surprised. The staff were extremely efficient and helpful espcially at the airport, providing one of the smoothest check in and boarding procedures that I have ever experienced. The food was simple sandwiches, but unlike most airlines they didn't taste like they'd been sitting in plastic for a week, and the aircraft was ... Read review

Advantages: In-flight snacks & magazines, rather spacious
Disadvantages: customer service is quite bad

Lufthansa is one of the older carriers known throughout Europe. Once, when booking a GBP 400 ticket from Beijing to Frankfurt, the plane was fully overbooked, thus leaving me in panic mode for a while. The upside of that was that they gave me a 500 Euro voucher to be used on duty free items and put me on an indirect flight via Vienna, which cost me 21 hours in total. Another time, they managed to lose my luggage from LHR to FRA during the world ... Read review