Advantages: Freindly, helpful staff, on the high street Disadvantages: I cant stand the smell of suntan oil in the shop
I have to say at the outset, that I have nothing but praise for Lunn Poly
I am referring to my experiences with the Nottingham WheelerGate Branch.
I wen ti to check a price on a cruise, my wife and I are planning for 06 to the panama canal.
The staff were extremely helpful, and took all the apporpriate details in a professional way, and contacted the cruise comany concerned as it was not in the brochures yet. Although there was a wait, conversation ... ...the whole experience was very pleasant, except for the smell of suntan oil in the shop (why oh why do nearly all travel agents do this - I can;t stand it...)
Anyway, the price was matched with an internet supplier, an anniversary package was added on free of charge, despit eit being a few weeks out according to the brochure, and top grade insurance was included. All in a very good saving.
( a quick note - negotiate woth the insurance, you can get ...
Crube 13.11.2004
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Ciao members have rated this review on average: helpful Review of Lunnpoly
Lunn Poly, owned by Thomsons. Some 12 or more years ago I had a bad experience with Thomson holidays which led to me avoiding them like the plague and that included not using Lunn Poly. This was the only way that I had any degree of satisfaction.
However, 2 years ago I decided to give them another chance and booked a French Life holiday through them. Again we had problems but this time it was with French Life who had not booked things that we had ... ...again and then try to recover our costs. Despite phone calls and letters to French Life I had no joy. I then went back to Lunn Poly. I should have done this straight away. The assistant took it on herself to sort it out. Within days I was receiving a cheque from French Life.
This year we have used Lunn Poly to book again. As it was a relatively late booking we were somewhat restricted as to flights etc but the assistant spent well over an hour checking ...
ts2001 31.05.2001
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Ciao members have rated this review on average: somewhat helpful Review of Lunnpoly
...the special offers and what was available giving an honest opinion on each! By the end of my visit I not only ended up with a better holiday for my money but had qualified for many special deals into the bargain!
I will definitelu use Lunnpoly from now on!. ...
cookiemonster 26.09.2000
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Ciao members have rated this review on average: somewhat helpful Review of Lunnpoly
Advantages: friendly, efficient, honest staff Disadvantages: try to push insurance on you
Lunn Poly are part of the TUI group which also own Thomson Holidays, Portland Direct and Britannia airline. Lunn Poly have "holiday shops" throughout the country on most high streets. Lunn poly also have a website www.lunnpoly.co.uk and a call centre.
I have booked numerous holidays with Lunn poly over the years and have always found the staff to be friendly, reliable and honest, although I have booked over the internet (an easy to use website)
... ...personal touch, over the years the staff have got to know my family well. They have assesed our needs as a family and recomended suitable holidays within our budget and with local departures. The holidays have always been excellant and enjoyed by the whole family.
As a large organisation they have holidays to suit everyone from family, city breaks, holidays for couples,cruises, flights only, car hire etc.
The staff have also been very honest and ...
travelgo 20.07.2004 (21.07.2004)
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Ciao members have rated this review on average: somewhat helpful Review of Lunnpoly
Advantages: Very helpful and good offers Disadvantages: None for now
After going round several travel agents, we ended up in Lunn Poly. They have a very user friendly staff and they'll try all their best to find the cheapest combination for you, even if you are leaving, say, the day after tomorrow. I have booked two trips with them already. If you show up in the same shop twice, they'll remeber you and they'll ask you about how was your trip, if it was a good one, and inquire on your destination in general.
The shop ... ...commission charge. The one I went to, they even had an in-shop Kenco coffe machine... that says a lot for a user friendly approach.
If there is not enough time ahead of your departure to give you your tickets, you'll have to collect them at the Thompson desk at the airport, which is easy to find and usually well staffed. A travel wallet is provided by the travel agent with baggage tags, exact travel details, like from which terminal your flight ...
guiam888 08.06.2004
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Ciao members have rated this review on average: somewhat helpful Review of Lunnpoly
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