Madrid (MAD) > Reviews

Advantages: Nice layout, helpful staff, good amenities
Disadvantages: Smoky atmosphere

Madrid is a city famed for it's architecture and laid back attitude, and while the airport is hardly a famed sculpture, and the staff are anything but laid back, the airport ranks highly among any I have visited. All the staff are attentive, with a great deal of emphasis having been placed on customer service. There are Information points throughout the airport featuring bi-lingual staff who are more than happy to help. The airport layout itself ... Read review

Advantages: easy and clean
Disadvantages: more shops needed

Hand luggage, bottles, fags and the cuddle toy... and the sombrero...Madrid Airport has undertaken a complete transformation over the past two years. I regular travel to the city and have to pass through and sometimes spend hours in it. For a European Capital airport the shops in the terminal are a not a numerous as they could be althogh you do get the normal sunglass, bar and "duty free" shopping experience that most airport give you. The ... Read review

Advantages: Very accessible, clean, comfortable
Disadvantages: None

...incredibly pleasantly surprised by the Madrid airport! With the city itself not being exactly a paragon of cleanliness and organisation, the airport was everything one could ask for in an airport -- very easily accessible from downtown (the new underground extension takes you right there, for very cheap, under £1, and even had flight information on the underground platforms); clean; comfortable (well, as comfortable as airports get). It is a very ... Read review

Advantages: NONE
Disadvantages: HOT, SWEATY, BAD

A rubbish airport, in my opinion, a third class airport. Too busy, a bit like Frankfurt, except smaller. In my opinion go to bilbao airport in the capital of the Basque country. ETA, the basque seperatist group, don't seem to cause many problems there, and it is a nice short flight from england to get there. I really would recommend that you go there. When you arrive at Bilbao airport(sondica) you will find that it is nice, clean healthy and very ... Read review

Advantages: CLEAN,INFORMATIVE,STAFF HELPFUL
Disadvantages: NONE AT ALL

...CHARTERED FLIGHT) UPON ARRIVAL AT MADRID FOUND THE STAFF TO BE VERY HELPFUL AND PLEASANT,WHICH WAS JUST AS WELL BECAUSE I HAD NEED TO SWITCH AIRLINES AND TERMINALS.NOT ONLY WERE STAFF HELPFUL(ALL COULD SPEAK EXCELLENT ENGLISH) BUT FREE TRANSPORT BETWEEN TERMINALS WAS ALSO A GREAT HELP.USEFUL ASLO FOR THE DISABLED.THE FACILITIES WERE ALSO FIRST CLASS WITH CLEAN TOILETS AND PLENTY OF REFRESHMENT OUTLETS AT REASONABLE PRICES.ALL TANNOY ANNOUNCEMENTS ... Read review