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User Reviews

for Malaysia Airlines

Rating Summary based on 8 reviews

  • 5 Stars
    7
  • 4 Stars
    0
  • 3 Stars
    1
  • 2 Stars
    0
  • 1 Star
    0

Detailed rating

  • Customer Service
  • Food Quality
  • How often do you travel with this airline
  • How well does it cater for disabled people
  • Punctuality
  • 4.8
  • 4.5
  • 2.8
  • 2.6
  • 4.6
Previous page Next page Page 1 of 1 | 1 to 8 out of 8 Review(s)
  • 39 of 39 Ciao users found the following review helpful
    Picture of Jamie73

    Jamie73

    User recommends the product

    Advantages Advantages Great food, great entertainment, good leg room

    Disadvantages Disadvantages A little bit more expensive than other operators

    Before 2006 I had never been on an aeroplane before. My girlfriend and I booked a holiday to Borneo for October 2006 so this was to be my first ever (very long) flight which we booked with Malaysia Airlines. About Malaysia Airlines Malaysia Airlines have been around since 1947, but back then, they offered a very small and restricted air service. Today, they have won countless awards and fly people to more than 100 destinations across 6 continents. Price We booked this flight as part of our package holiday so I am unable to give an exact price for this flight. We paid £860 for our holiday which ... more
  • 16 of 16 Ciao users found the following review helpful
    Picture of atlantis140

    atlantis140

    User recommends the product

    Advantages Advantages Serves many routes, excellent service and hospitality and beats Singapore hands down!

    Disadvantages Disadvantages Has the monopoly on London-KL direct flights so can be quite pricey for this route alone.

    This review is written from the opinion of their business class product (Golden Club Class). I have been lucky enough to travel on many different airlines including the fantastic Singapore Airlines and Cathay Pacific, however since flying with Malaysian (MH) nothing comes close! About Malaysia Airlines Malaysia airlines have been around since the mid 1940’s in one form or another. Today they are one of only six, five star airlines as recognized by skytrax and are regularly the winner of the world’s best cabin crew, something I whole heartedly agree with! Check In Desks open around 4 hours ... more
  • 39 of 39 Ciao users found the following review helpful
    Picture of droniee

    droniee

    User recommends the product

    Advantages Advantages First class service, good entertainment system, excellent airplane,

    Disadvantages Disadvantages May be a little expensive

    I'm a regular traveller on Malaysian airlines, travelling with them in excess of 5 times a year. Well, I'm originally from Malaysia and each time I go back for a holiday, Malaysia Airlines is ALWAYS the airlines that i'll take. I've never considered any other airlines, really, and you may all wonder why? I must say, Malaysia Airlines certainly do provide one of the best services so far in my experience (though the only other airlines I've used before are Jet Air, Singapore Airlines and British Airways.) ****History**** Malaysia Airlines started as Malayan Airways Limited (MAL) on Oct 12 1937 ... more
  • 38 of 38 Ciao users found the following review helpful
    Picture of JezWalker

    Level 4 JezWalker

    Member since 22/12/2010

    Reviews written: 28

    User recommends the product

    Advantages Advantages Clean plane, great staff, excellent entertainment, delicious food

    Disadvantages Disadvantages More expensive compared to the likes of Easy Jet

    I travelled with Malaysia airlines in 2008 when I went on the trip of a life time to Borneo. We booked a package holiday which involved several internal flights once we arrived in Borneo so in total we had the flight to and from Borneo and 6 internal flights which were all with Malaysia airlines. Malaysia airlines have been running since 1947 but when they first started business they only offered a fairly restricted service. Nowadays they are considered one of the ‘higher class’ airlines and fly to over 100 destinations across six continents. The check in desks for Malaysia airlines open about ... more
  • 8 of 8 Ciao users found the following review helpful
    Picture of Speakeeze

    Speakeeze

    User recommends the product

    Advantages Advantages Very hospitable, great customer service, no delays, no fuss, very welcoming

    Disadvantages Disadvantages You won't want to leave the plane!!

    Malaysia Airlines have flown me between Heathrow and Kuala Lumpur twice a year for the last 8 years and I wouldn't fly with any other airline. Firstly, if you're flying too and from Kuala Lumpur on a regular basis, join the Enrich frequent flyer reward programme. You will soon amass points that can then used for upgrades to business class when you want a real treat. Malaysian custom is to be very polite and hospitable and its no different with Malaysia Airlines (MAS). Whether its terminal three at Heathrow or check in at Kuala Lumpur International Airport, you get a warm greeting and all the ... more
  • 24 of 24 Ciao users found the following review helpful
    Picture of daylehall

    Level 7 daylehall

    Member since 02/07/2004

    Reviews written: 255

    User recommends the product

    Advantages Advantages Great entertainment, food

    Disadvantages Disadvantages Its SO expensive to upgrade

    I flew with Malaysia Airlines in October 2006 when I travelled to Borneo. In total, we had 8 flights with Malaysian Airlines as we took part in a few trips and had some internal flights. We booked our holiday as a package so we did not specifically book this airline, it just came as part of the package. Check in The check in desks for Malaysia airlines are open 3-4 hours before departure. I found this quite useful as it allows you to check it your heavy luggage and enjoy having something to eat and drink and then you can do some duty free shopping all before your flight! We arrived 3 hours ... more
  • 8 of 8 Ciao users found the following review helpful
    Picture of bigchipsrn

    bigchipsrn

    User recommends the product

    Advantages Advantages Excelent Leg Room

    Disadvantages Disadvantages Only from Heathrow

    Check In London- What check in? arrived on time no que and they where expecting us! Straight through no hassel. Boarding Everywhere- As we had our 3 year old daughter with us we got to board first. This is great when you have to settle a youngster in. Departure London- Delayed due to some concern with an engine. Better safe than sorry for me! No problem though we where kept on the aircraft and well looked after by the staff. In Flight Entertainment LHR-KLI - Superb. Games, movies comedy kept me busy both ways. Staff Everywhere - Great. Problem at K.L. on the outward trip to Penang. We arrived ... more
  • 10 of 11 Ciao users found the following review helpful
    Picture of rinaus

    rinaus

    User recommends the product

    Advantages Advantages good food; comfort seat; great services; helpful staffs

    Disadvantages Disadvantages time of the flight

    Have you ever fly business class? To somebody may fly many times, but somebody is never. This is my first experience to fly business class with Malaysia Airline. That was last November, I and my husband went back home in Kuala Lumpur from Perth city. We bought very cheap economic class ticket (on promotion at that time). We did not think we would fly business class. When we were at the airport, my husband suggested me to upgrade to business class, because he saw me so tired and that flight was a night flight. I was a bit worried about the money, and we decided to found out the price first ... more
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