Mears Transportation (Orlando)

Mears Transportation in Orlando Florida has to be one of the worst experiences I've ever had, and as a former licensed International Bus & Coach Operator myself and a corporate Member of the Institute of transport Administration, I think I am more than qualified to write a professional opinion.. ~~~o0o~~~ Mears are being used by Virgin Holidays and are just about everywhere in and around Orlando, they do the Hotel Transfers to and from the airport, ...
...when I telephoned for a Mears Taxi they kept me hanging on and more often than not the taxi never turned up.. ~~~o0o~~~ I booked a Taxi 3 or 4 days in advance to take us to the Orlando Airport to catch the flight on our departure day and despite having a booking reference number the Taxi never turned up and Mears Operator claimed no knowledge of ever having recieved a booking, I complained to the Virign Rep, who telephoned Mears, but they wern't ...

Dalesman 19.08.2000 (31.07.2001) · Read full review
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Review of Mears Transportation (Orlando)

...our plane and went to Mears for transportation assistance. We told the customer service representative we would be staying at the Grosvenor Resort for 4 days and asked him what the best means of transportation would be. He said that a shuttle would take us back and forth to downtown Disney, but that we would need transportation outside of the park. He said that for 4 days, we could get transportation ANYWHERE outside of the park with this 4 day $148 ...
...to make our reservations with Mears 24 hours in advance, just like you are supposed to, and we were surprised to find that Dixie Stampede was not covered under the "super pass", and the charge would be an extra $24. Now, when you are told that a "super pass" will take you any place outside of downtown Disney, wouldn't you assume that Dixie Stampede would be part of that any place? We were told the same thing about Gator Land. When we asked what this ...

klmill5 06.06.2005 · Read full review
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Review of Mears Transportation (Orlando)

I don't understand why Mears Transportation are getting so many bad reviews. I used their shared minibus service yesterday - 31 January - and was very pleased with the service. I booked my one-way ticket on the Mears Transportation website 48 hours before travelling and at a cost of $20.00. Upon arrival in Orlando, the company's desk was clearly signposted and I was assisted by a friendly member of staff when using the self-service ticket machine. ...
...and was told there would be a wait of approximately 30 minutes. After exactly 30 minutes, the pager I had been given bleeped and I knew that was my signal to go back to the bus stop. The driver introduced herself to me, asked how I was and explained that I was the only passenger on this trip. She invited me to sit in the front seat and chatted non-stop through the journey. I would highly recommend the service to anybody, especially lone travellers ...

michaeljk 01.02.2009 · Read full review
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Review of Mears Transportation (Orlando)

No idea what there are all these bad reviews of mears, i've always had very good service. I've used them countless times to go to the various theme parks and they've always been on time both going and returning. I used them a week a go to go to my hotel and the shuttle bus arrived within 15 minutes of me going to the pick up point at the airport and the return journey they were bang on time. would always use them again and would recommend them to anyone ...

mrbridger 24.06.2007
Ciao members have rated this review on average: helpful
Review of Mears Transportation (Orlando)

Located the Mears website to reserve transportation from Orlando Airport to local hotel. Navigated through the details of my reservation; destination, flight information and dates. Clicked through the confirm reservation and entered my credit card infomration. The confirm screen redisplayed and as a result was unable to pay. Clicked on the "Contact Us" link and only local phone numbers are displayed with a physical mailing address. In the age of ...
...an email link. What is the purpose of a website if you cannot schedule customer pickup or allow electronic contact? Obviously not a PeopleSoft CRM solution! When considering a website make sure the website is functional. And identify your customer base. In this case the customer is traveling from outside the state of Florida. Either provide a "Toll Free" phone number or a customer service web link. ...

kmlawson 06.07.2004 · Read full review
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Review of Mears Transportation (Orlando)

...recently had an issue with Mears when I booked one of their towncars to collect me at Orlando Int Airport but the driver was not waiting for me. This was due to incorrect advice given to me by one of their representatives by phone when I made the booking. However, although the driver was not there, after a short delay I was collected and I arrived on time at my destination. In hindsight this was a fairly trivial inconvenience. To Mears credit they ...

mpwheatley 20.05.2006 (31.05.2006) · Read full review
Ciao members have rated this review on average: somewhat helpful
Review of Mears Transportation (Orlando)

...airport, we were told that Mears was IT as far as shuttles. So we went down to their window and purchased shuttle transportation to our hotel in Lake Buena Vista (We stayed at the Hilton LBV, Excellent property btw, was right next to the Disney Village). Anyway, there were 4 of us, my husband, myself, and our two boys. We paid $16 each (I think) for the one way shuttle. Total was $64.00. We went down to where the shuttle bus parks and there was a ...
...honesty, we sat there for about 45 minutes just waiting to get onto our shuttle. THEN after we finally did get onto the bus, it was about 1 1/2 hours to get to our hotel, since they stop at various other hotels on the way to ours. On the return trip, we used a company called Fleetwood, they only charged us $45 and we got our own private van and a non-stop transfer. The other thing about mear's shuttle is that you are sharing a vehicle with what seems ...

Beachbumb 16.03.2004 (19.04.2004) · Read full review
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Review of Mears Transportation (Orlando)

On arrival at Florida, they were the transport us to our hotel. The driver dropped us of at the wrong hotel. Luckily our hotel was within walking distance of the one we were left at. On the day we were due to leave they were supposed to pick us up by 10.45, They never turned up. By 11O'clock I phoned only to be told they had problems but a taxi would be sent. Forty minutes later after a few more calls made by myself to them, and being told there ...

hilarymac 29.09.2004 · Read full review
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Review of Mears Transportation (Orlando)

Mears Transportation is the local preferred provider of ground transportation at Orlando International Airport and Walt Disney World Resort. Mears has been in business since 1939 serving the transportation needs of all Orlando and Central Florida. We have over 900 vehicles in our fleet and a group of courteous and knowledgable drivers who love to share that knowledge with vacation and business travelers. This note was taken from a customer who used ...
...they had to say about Mears while in Orlando:: "I hope this note finds you well. I want to thank you for the wonderful service you and your company provided for the Christopher Columbus Awards National Championship Week in Walt Disney World last month. You and your staff were professional, courteous and truly a pleasure to work with. Thank you for all your hard work. I look forward to working with you again, and will be contacting you with next ...

bigzeus 08.01.2004 · Read full review
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Review of Mears Transportation (Orlando)

...airport. It then takes mears 1hr and 30 minutes to get us to our resort some 14 miles away. When we arrived at the airport we had to progress to the curbside attendant who told us that their office was inside the terminal. We then seen the sign saying they were closed. after going back outside the mears rep sent us downstairs to a counter. I then tried to tell the counter worker that we had a prepaid package she gave no response until she asked us ...
...a round trip package. She yelled "Not one of these" and left the counter upon her return 15minutes later we were sent back outside to curbside station. They sent us back in for a 35 minute wait. We even though prepaid did not use their service back to the airport ...

bls1956 02.02.2003 · Read full review
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Review of Mears Transportation (Orlando)

We booked a Mears transfer to a theme park by phone and had a unique booking reference. When the driver turned up to our hotel we got on the small bus with the reservation but after about 5 minutes a couple turned up that seemed to be of the same nationality as the driver, they had not pre-booked like we had the night before and has just turned up in hope of getting on the bus! The driver actually asked that we leave the bus and wait 1 hour for the ...

juggalo69 18.09.2006 · Read full review
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Review of Mears Transportation (Orlando)

...had this to say about Mears Transportation. Please read below on how Mears can provide all your transportation needs in a courteous and knowledgable way while on your stay here in Orlando. "I very seldom write letters of this type, but I just had to write and tell you what a great ride we had back to the airport. Our driver, Dave Shekter, was the icing on the cake. He was an excellent driver, answered all of our questions and was a very funny guy. ...

bigfamily 08.01.2004 · Read full review
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Review of Mears Transportation (Orlando)