Pitiful Website
Review of Mears Transportation (Orlando) by
kmlawson
Advantages: Large Fleet
Disadvantages: In the age of the internet, Mears website is least informative!
Located the Mears website to reserve transportation from Orlando Airport to local hotel. Navigated through the details of my reservation; destination, flight information and dates. Clicked through the confirm reservation and entered my credit card infomration. The confirm screen redisplayed and as a result was unable to pay.
Clicked on the "Contact Us" link and only local phone numbers are displayed with a physical mailing address. In the age of ...
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Ciao members have rated this review on average helpful
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helpful

06.07.2004
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Mears - Excellent Customer Service
Review of Mears Transportation (Orlando) by
mpwheatley
Advantages: Easy Website Booking, Excellent Customer Service, Good Cars
Disadvantages: None
...recently had an issue with Mears when I booked one of their towncars to collect me at Orlando Int Airport but the driver was not waiting for me. This was due to incorrect advice given to me by one of their representatives by phone when I made the booking. However, although the driver was not there, after a short delay I was collected and I arrived on time at my destination. In hindsight this was a fairly trivial inconvenience.
To Mears credit they ...
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Ciao members have rated this review on average somewhat helpful
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somewhat helpful

20.05.2006
(31.05.2006)
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Don't Do It!
Review of Mears Transportation (Orlando) by
Beachbumb
Advantages: If you are one or two people the shuttle is cheaper
Disadvantages: it takes FOREVER to get to your hotel and the vans are packed full of strangers
...airport, we were told that Mears was IT as far as shuttles. So we went down to their window and purchased shuttle transportation to our hotel in Lake Buena Vista (We stayed at the Hilton LBV, Excellent property btw, was right next to the Disney Village). Anyway, there were 4 of us, my husband, myself, and our two boys. We paid $16 each (I think) for the one way shuttle. Total was $64.00. We went down to where the shuttle bus parks and there was a ...
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Ciao members have rated this review on average somewhat helpful
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somewhat helpful

16.03.2004
(19.04.2004)
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Don't use this company
Review of Mears Transportation (Orlando) by
hilarymac
Advantages: They had a desk in the airport
Disadvantages: Wrong hotel then failed to pick up
On arrival at Florida, they were the transport us to our hotel. The driver dropped us of at the wrong hotel. Luckily our hotel was within walking distance of the one we were left at.
On the day we were due to leave they were supposed to pick us up by 10.45, They never turned up. By 11O'clock I phoned only to be told they had problems but a taxi would be sent. Forty minutes later after a few more calls made by myself to them, and being told there ...
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Ciao members have rated this review on average somewhat helpful
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| Quality of Rooms |
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| Frequency of bus / buses |
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| Value for money |
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somewhat helpful

29.09.2004
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