Mears Transportation (Orlando) > Reviews

Advantages: Large Fleet
Disadvantages: In the age of the internet, Mears website is least informative!

Located the Mears website to reserve transportation from Orlando Airport to local hotel. Navigated through the details of my reservation; destination, flight information and dates. Clicked through the confirm reservation and entered my credit card infomration. The confirm screen redisplayed and as a result was unable to pay. Clicked on the "Contact Us" link and only local phone numbers are displayed with a physical mailing address. In the age of ... Read review

Advantages: Easy Website Booking, Excellent Customer Service, Good Cars
Disadvantages: None

...recently had an issue with Mears when I booked one of their towncars to collect me at Orlando Int Airport but the driver was not waiting for me. This was due to incorrect advice given to me by one of their representatives by phone when I made the booking. However, although the driver was not there, after a short delay I was collected and I arrived on time at my destination. In hindsight this was a fairly trivial inconvenience. To Mears credit they ... Read review

Advantages: If you are one or two people the shuttle is cheaper
Disadvantages: it takes FOREVER to get to your hotel and the vans are packed full of strangers

...airport, we were told that Mears was IT as far as shuttles. So we went down to their window and purchased shuttle transportation to our hotel in Lake Buena Vista (We stayed at the Hilton LBV, Excellent property btw, was right next to the Disney Village). Anyway, there were 4 of us, my husband, myself, and our two boys. We paid $16 each (I think) for the one way shuttle. Total was $64.00. We went down to where the shuttle bus parks and there was a ... Read review

Advantages: They had a desk in the airport
Disadvantages: Wrong hotel then failed to pick up

On arrival at Florida, they were the transport us to our hotel. The driver dropped us of at the wrong hotel. Luckily our hotel was within walking distance of the one we were left at. On the day we were due to leave they were supposed to pick us up by 10.45, They never turned up. By 11O'clock I phoned only to be told they had problems but a taxi would be sent. Forty minutes later after a few more calls made by myself to them, and being told there ... Read review

Advantages: Good Service
Disadvantages: None that I can see

Mears Transportation is the local preferred provider of ground transportation at Orlando International Airport and Walt Disney World Resort. Mears has been in business since 1939 serving the transportation needs of all Orlando and Central Florida. We have over 900 vehicles in our fleet and a group of courteous and knowledgable drivers who love to share that knowledge with vacation and business travelers. This note was taken from a customer who ... Read review

Advantages: none
Disadvantages: hateful clerks at the airport,rude drivers

...airport. It then takes mears 1hr and 30 minutes to get us to our resort some 14 miles away. When we arrived at the airport we had to progress to the curbside attendant who told us that their office was inside the terminal. We then seen the sign saying they were closed. after going back outside the mears rep sent us downstairs to a counter. I then tried to tell the counter worker that we had a prepaid package she gave no response until she asked us ... Read review

Advantages: Gets you there eventually!
Disadvantages: Unrealiable, rude, quite expensive for familty,

We booked a Mears transfer to a theme park by phone and had a unique booking reference. When the driver turned up to our hotel we got on the small bus with the reservation but after about 5 minutes a couple turned up that seemed to be of the same nationality as the driver, they had not pre-booked like we had the night before and has just turned up in hope of getting on the bus! The driver actually asked that we leave the bus and wait 1 hour for the ... Read review

Advantages: Knowledge of Local Area Including Disney
Disadvantages: None

...had this to say about Mears Transportation. Please read below on how Mears can provide all your transportation needs in a courteous and knowledgable way while on your stay here in Orlando. "I very seldom write letters of this type, but I just had to write and tell you what a great ride we had back to the airport. Our driver, Dave Shekter, was the icing on the cake. He was an excellent driver, answered all of our questions and was a very funny guy. ... Read review