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Home > Travel > Holiday Essentials > Airlines > United Kingdom Airlines > Monarch Airlines

User Reviews

for Monarch Airlines

Rating Summary based on 81 reviews

  • 5 Stars
    		19
  • 4 Stars
    		14
  • 3 Stars
    		8
  • 2 Stars
    		18
  • 1 Star
    		22

Detailed rating

  • Customer Service
  • Food Quality
  • How often do you travel with this airline
  • How well does it cater for disabled people
  • Punctuality
  		• 3.0
  		• 3.0
  		• 2.2
  		• 1.7
  		• 3.3
Previous page Next page Page 2 of 9 | 16 to 25 out of 81 Review(s)
  • 29 of 29 Ciao users found the following review helpful
    Picture of atticusuk

    Level 7 atticusuk

    Member since 22/02/2004

    Reviews written: 310

    2 Stars Manky money grabbing Monarch 05/09/2005
    User doesn't recommend the product

    Advantages Advantages not many

    Disadvantages Disadvantages quite a few

    When you are about to start a two hour flight there are a couple of things you do not want to hear. One would be the captain forgetting to turn the intercom off and then discussing the 12 pints of lager he consumed for lunch, you also would not want to hear the air steward uttering the words "You are sitting next to this gentleman Ms Wax (substitute your own celebrity / BB contestant if you actually like the annoying American)". As a prelude to our flight to Italy we heard none of these phrases however we were informed that the three hour delay to our two hour flight was due to the fact that ... more
  • 11 of 11 Ciao users found the following review helpful
    Picture of tehuti

    tehuti

    1 Star An airline to avoid 27/03/2001
    User doesn't recommend the product

    Advantages Advantages Absolutely none.

    Disadvantages Disadvantages Cramped seating, incompetent staff, poor catering

    If you are buying a package holiday, look carefully at the airline used by the tour company, and if it is Monarch, think again. I had the misfortune to fly to Egypt with Monarch earlier this year. The trip started badly with some problems in the check-in procedure. Soon there were several long queues of people at the Monarch check-in desks, some worrying because the check-in time limit was quickly approaching. No attempt was made to inform us about the situation, or to reassure us that we would not miss our flights. The aeroplane was extremely cramped. I am of below-average height, but I found ... more
  • 4 of 4 Ciao users found the following review helpful
    Picture of DavidJWest

    DavidJWest

    5 Stars Customer is King. 12/07/2000
    User recommends the product

    Advantages Advantages Customer care

    Disadvantages Disadvantages Small food portions

    I have flown with Monarch several times on the 5 hour flight to Cyprus, initially because they were the cheapest at around £250 for a return flight. Having flown with them I now choose them not just for their excellent value, but also the quality of service etc. They have always been excellent time-keepers (I know that this is due to luck at least in part) and the staff are always very courteous, friendly and cheerful. The planes they use are clean and appear new, which does inspire confidence if you are a nervous passenger and the quality of food is also excellent, although a little on the ... more
  • 12 of 12 Ciao users found the following review helpful
    Picture of DC-DanielColeflax

    DC-DanielColeflax

    5 Stars Flying high above the rest!* Review with images 30/05/2007
    User recommends the product

    Advantages Advantages almost everything is good:- too much to list here

    Disadvantages Disadvantages can be a little more expensive than other european airlines but worth it

    please excuse the all capital notes that follow:- I thiml these are very important for you to read before reading the rest... >PLEASE READ ALL AS FIRST FEW LINES REPRESENT AIRLINE WHEN I FLEW SOME TIME AGO, THEY ARE NOW SOMEWHAT DIFFERENT! >ALSO THIS REVIEW IS ON MONARCH SCHEDULED - ZB, NOT MON >ONE LAST NOTE:- MONARCH IS NOT ADVERTISED AS A BUDGET AIRLINE AND ALTHOUGH MORE EXPENSIVE THAN SOME BUDGET AIRLINES THEY ARE GENERALLY NOT TOO BAD. I flew with monarch Scheduled for the first time over five years ago, and it must be said that at the time I was somewhat less than impressed. I found the ... more
  • 20 of 20 Ciao users found the following review helpful
    Picture of nigelblue

    nigelblue

    4 Stars Crowning glory ( Logo is a crown) 06/07/2003
    User recommends the product

    Advantages Advantages Inexpensive. Plenty of destinations.

    Disadvantages Disadvantages They don't fly from every U.K. airport

    The old saying goes “you cannot please everyone all of the time” I have read most of the previous opes and found that the majority were of a negative nature. I have flown with Monarch on many occasions. I owned a property in Spain for a while and I flew to Alicanti from Gatwick 3 to 4 times a year, many of them with this airline. I cannot remember having a poor flight but now and there would be the enervative delays, then you will get delays with all airlines occasionally My last flight was to Tenerife with my son and partner in May 2003 from Luton. We were given reserved seats with extra ... more
  • 9 of 9 Ciao users found the following review helpful
    Picture of murky5

    murky5

    2 Stars Monarch Airlines - Only If You Have To! 19/08/2005
    User doesn't recommend the product

    Advantages Advantages Part of Package deals, new Aircraft

    Disadvantages Disadvantages Like being aboard a cattle truck

    Having recently returned from a trip to Egypt and having the pleasure? of using Monarch Airlines i thought i would share my observations with you, to perhaps make your trip easier. Firstly my outward journey was delayed by 21 hours - I realise this can happen to any Airline, although certainly having limited Aircraft available on stand-by did not help the situation. What I did find hard to take was the lack of information given out by the Airline via the groud Handling Agency. Yes I was put up in a Hotel overnight but there was no sign of any sort of apology. Also handing out £4.00 vouchers ... more
  • 8 of 8 Ciao users found the following review helpful
    Picture of Deenie

    Deenie

    1 Star Could not pay me to fly with them again 28/11/2000
    User doesn't recommend the product

    Advantages Advantages Got me from A to B - just!

    Disadvantages Disadvantages Rude crew, incompetant check-in staff, dirty plane

    I had my ticket to Turkey booked by a friend - I had never flown by Monarch before so I was interested to see what it would be like. I never would have expected the outrageous and totally unacceptable ordeal i was to endure! Arriving at check-in I discovered a queue where people were pushing infront of each other and the check-in staff were dealing with matters very slowly. It was such a circus that I almost got in to a massive row with a man who was literally pushing everyone out of his way because he didn't want to miss the plane. I found out that everything was such a state because Monarch ... more
  • 7 of 8 Ciao users found the following review helpful
    Picture of Plissken

    Level 4 Plissken

    Member since 13/12/2000

    Reviews written: 116

    2 Stars Cheap and cheerless 29/12/2000
    User doesn't recommend the product

    Advantages Advantages Cheap, and it gets you there.

    Disadvantages Disadvantages Cheap, and you know it.

    Okay, so your opinion tends to be shaded somewhat when you nearly die during a flight...so I'll try to put that to the back of my mind and review Monarch fairly and without bias. [Our flight to Dalaman, Turkey, had to return to Gatwick due to engine trouble] If you're using Monarch for a package holiday, you know what you're going to get. The only way they could stuff any more people in the plane's fuselage would be to stack them in flat boxes in the hold. The preparations for the flight are worryingly quick - no sooner do you sit down, the plane is trundling along the runway. The stewardesses ... more
  • 12 of 12 Ciao users found the following review helpful
    Picture of random8

    random8

    2 Stars No Kingly Experience 29/10/2007
    User recommends the product

    Advantages Advantages Cheap

    Disadvantages Disadvantages Hidden costs, one choice of meal, one film

    Wanting a direct flight from Manchester to Orlando in August, I trawled the internet and found Monarch Airlines were offering seats for just under £500 per person. Great, I thought and duly booked 5. I haven't flown long haul for years and my memories of films, good meals and time to sleep were duly smashed with this airline, partly due to hidden costs. Firstly, the films. We had to pay for each headset! Excuse me! I have 3 children eager to watch their free(!) film - so, I have to pay - I'm not going to start by upsetting their holiday. It wasn't much £1.50 a set but for 5 of us that came to ... more
  • 6 of 6 Ciao users found the following review helpful
    Picture of c00kii3s

    c00kii3s

    1 Star Hit and Miss with Monarch 19/09/2010
    User doesn't recommend the product

    Advantages Advantages On time and the food is quite nice.

    Disadvantages Disadvantages Staff are incredably rude and the legroom is appaling, they also lie to customers.

    I flew with Monarch to Malaga, Spain last year with my couin to visit my grandparents who live there, whilst booking the flights the website gave no indication it was a budget airline and implied that the hidden costs (which they convieniantly do warn you about once you start booking and a return flight we thought would be £160 ended up nearly double that) are entirley worth it. My cousin being quite tall for a girl enquired about extra legroom over the phone and was assured that the seats on the flight would be 'roomy' enough for her to be comfortable, however when we boarded the plane we ... more
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