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Reviews - National express

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Super

“Express Travel”

published 12/08/2007

punctual, cheap and sometimes entertaining

can get a little cramped when full

As a national representative of a charity I knew I would have to travel a lot so needed to find the most cost efficient way of doing so. I had received an NZ2 card when I opened my student account with Barclays but never thought of using it. I popped into my local office and decided to find out...

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Super

“Airport Express”

published 07/03/2009

The service

The timetable (at times)

People who drive automatically assume that travelling by public transport is HORRID. It takes longer, it's probably more expensive, you have to sit with (get spoken at by) people you don't know and, very quickly, don't like, it's inconvenient…it has, in short, nothing to recommend it. Those of us...

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Super

Comfortable buses, frequency of buses

Bad website, lack of information.

In my continued quest for cheaper travel between Manchester and Bristol I came to my last option, National Express. Why not my first option? Well, its always been the train firstly, mainly for snob value I guess. Then it was a toss up between Megabus and National Express. I've always always this...

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Super

“Express my opinion”

published 13/08/2014

cheap comfortable and convenient,

timetables cannot be set in stone due to traffic c...

I have grown up children living at the two extreme ends of the UK and I also travel abroad quite a lot during the year, so I have used National Express many times over many years. I generally find that travelling by coach is slower than by train, but it is often more convenient, with less changes...

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Satisfactory

Cheaper rates at the most expensive time of year

Poor customer service

The website says they are: "Britain's only scheduled coach network which reaches around 1000 destinations in England, Scotland and Wales, carries more than 16 million passengers each year and provides express 'Shuttle' services between major centres of population in Britain. " To book online you...

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Super

Cheap and can be more reliable than the train (hon...

It's coach travel, so it's no frills, cheap and ch...

I swore I wouldn't do this but I find I have to..... Browsing everyone's opinions of National Express I get the impression you either love 'em or hate 'em. Fair enough but I also notice some of the questions you put are things I can explain... so, as an ex employee who therefore knows how...

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Excellent

Cheaper prices

Longer Journey times

Yesterday had to be the most hectic day of my life! Well in fact it started on Sunday night! I was travelling back from my week break in London and managed to miss my flight home, which happened to be the last flight of the day. Dashed to get a train, however there were none! Coach? Yes National...

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Excellent

“Going going gone by coach”

published 30/05/2001

Quick easy to book, Good national coverage

Fixed travel times

I last used National Express in April 2000. I needed to get to Gatwick airport for a trip to the States, and decided it would be less hassle to go by coach. I have to say the whole experience was relatively painless. I booked the tickets at my local travel agents and they were posted to me about...

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Good

Convenience; Picks-up from many destinations witho...

Close proximity to other passengers; Delays caused...

“Take the National Express when your life’s in a mess It’ll make you smile. All human life is here From the feeble old dear to the screaming child.” ‘National Express’ by The Divine Comedy Who would have thought that someone would accurately capture the whole...

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Super

cheap, easy interchange in London

slow, reserved seating, cramped when full

I’m currently a driver working for National Express and have been doing so for the last year. Recently National Express is starting to make lots of efforts to improve the quality of its services. I want to talk about why you should use National Express and what your travel experience will be like...

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Not for me

“Go By Coach, But Die Trying.”

published 28/08/2003

well, you get there in the end.

unhelpful staff, no legroom, dingy old depots

Readers of my other ops may have noticed I don't drive and am a bit of a seasoned rail user. Those of you who've escaped my babble before will still probably have heard news of the recent 'engineering works' on the Birmingham - London rail route (among others). Unfortunately for me, it's...

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Excellent

“Go By Coach”

published 10/06/2002

Punctual and very cheap indeed!

Slower than trains (usually!), less comfortable

I think I'm pretty well qualified to review this company. I have a lot of great friends who live in North Yorkshire and I live in London. That's a £60+ train ride away, you know! And the blasted things don't even run properly half the time. So, after realising that the rail network in Britain is...

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Good

“Suicide anyone?”

published 21/07/2005

You can pretend you're the bloke from the chewing ...

May bring on manic depression and collapse of your...

Being a tax dodging, pot noodle eating, pot smoking, drunkard student, I obviously need a mode of transport that is kind to my debt ridden bank account. In the case of National Express Coaches, I am quite content to forsake my sanity, spinal column and general allround happiness in favour of a...

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Good

“National Express Bus Company”

published 10/04/2011

Lots of destinations, cheaper than the train

Random fare prices

I've been to a fair few countries and travelled on a number of different bus services. It's safe to say that National Express is far from the worst bus company I've ever used (that would go to one in Vietnam) but as the UK's premier bus company really NE should be striving to meet higher...

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Super

“National, yes. Express, no.”

published 06/05/2003

wide range of destinations; cheaper than train

journey times sometimes excessively long

When you need to get home from university for a weekend and can't get a lift from your parents, or if you're visiting someone on the other side of the country in the holidays, you need a method of transport that's cheap and reliable. After hours of looking through train times and realising that...

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