North West Airlines

I was travelling from Frankfurt,Germany towards Tampa,Florida.On my flight I had to change planes in Detroit,Michigan,one of their home airports.When the plane landed around 5 p.m. we had a 40 minute delay,because of thunderstorms.They announced that all flights from Detroit were not affected,because no one could get out right now.My plane from Detroit to Tampa was right on time at around 7.15 p.m. or so I thought.The plane left the gate and the captain announced that we had to wait a little on the runway before we will get clearance.Around 9.30 p.m. we were still on the runway and the captain ... more

First of all, the two entries here before me doesn't do North West Airlines justice. At least no Mpnichols. Well, perosnally I travel with North West quite a lot from London to Toronto/New York (family ties) because it is 1) CHEAP 2) STUDENT DISCOUNTS 3) GOOD SERVICE (they try as hard as humanly possible to make your journey bearable) 4) NICE EDIBLE FOOD (unlike BA and Virgin! - both of which I have tried and did not impress me a bit). Of course I based the above on the price you pay for it. Think about it this way, you normally pay about 2/3 or sometimes 1/2 of what other major airlines ... more

InJanuary 2008 I booked flights to New York with NWA, travelling on October 25th for 5 days. When my husband and I arrived at Humberside airport we were told that we had been put on standby as the flight was so overbooked. We were told we would have to try to sort things out when we arrived in Amsterdam. In Amsterdam we met up with quite a lot of other people who had been put on standby. When we questioned why we were on standby when we had bought the tickets at the beginning of the year, we were told that they didnt take that into consideration. So we could have bought tickets the day before ... more

On the Way (from Amsterdam) are plane was delayed by 2 hours, due 2 over packing so the plane was to heavy. After we took off though the flight went very smoothly. The Stewards and Stewardesses were very friendly, and the food was good. After having a lovely holiday it was time to go home but low and behold the plane was dealayed due to an engine catching on fire, but once again everyone was very apologetic and the food was good. The reason we flew with North West airlines was because they were the cheapest, and they werevery good, apart from the fact that there planes are quite often delayed ... more

I travelled Northwest from London Gatwick to San Francisco International via Detroit Wayne County and I could npt regret the decision more. The main motivation was financial, at a mere 199 pounds + tax it was at least 50% cheaper than the next best deal from Virgin. In hindsight I would willingly have paid twice what I actually did. The flight time including the connection was some 16 hours, sufficiently unbelievable in itself, but the troubles began at check-in. As we checked in we were met by the least friendly staff in history, curt and unhelpful. We were told that the plane was too hevy ... more