Pakistan International Airlines > Reviews

Advantages: Very cheap Airlines With all expected facilities.
Disadvantages:

Some of my friends are make allegations against PIA that it is not a good airline. Its toilets are so small and it's plane are not able to go on a long route like islamabad to united states. I do not think so and I did not agree with these persons. This is a matter of common sense that the same plans used by PIA are also in use world's leading airlines like Emerated Airlines and british airlines. If PIA's plans's toilet are too small. So why do not ... Read review

Advantages: easy access to Pakistan
Disadvantages: delays, inconsistencies, rude customer service

It is unfortunate that PIA is the primary airline to get to and from Pakistan. But I suppose this is why they continue to have such poor customer service: when you have a monopoly on the travel of over 200 million Pakistanis, you can do whatever you want and not have to answer to anyone. My main gripes with PIA are the following: - Rude customer service on the phone. Most of PIA's service people (particularly the females for some reason) don't ... Read review

Advantages: None
Disadvantages: Price, service, quality

...had one less day in Pakistan but damn it everything was on time. So last month i get back ffrom pakistan with PIA...again the flight wasn't without issue. I always wanted to visit Moscow but not a 3am in the freezing cold with a plane with an erratic pilot. This ofcourse was after a 3hr delay at the airport - we missed our slot because the pilot didn't read the schedule. Because they've monolpolised the London-Lahore sector they can charge ... Read review

Advantages: Great wide range of films to choose from
Disadvantages: Service could be better, plane can be dirty at times

...the time when going to Pakistan and mostly they are known for delays. PIA is a good airline with acceptable food but the service can improve. The airline gives you food and drinks then that's it, if you want a drink after the meal you have to get up and get it your self. The good thing about PIA is that it takes you directly to the country which you want to go to. I went to Pakistan and it goes straight there rather than Emirates who always have ... Read review

First of all the staff are very rude they have no manners at all. the food is not bad, but the service is very bad. they is no inflight entertainment, there is nothing for children at all. after putting up with very badly behaved passangers in front of me i complained to the stewareds, who took no notice at all they didnt tell the people off, which means that I could not sleep a wink for 7 hours. a man stood in the passagway all through the flight, when i asked him to let me pass he was very rude, and nobody did anythibn about it at all. I swore I shall never travel with PIA again. they treat their passangers as third class citizens.

First time to Pakistan and traveled with PIA so far good experience; before boarding I was worried about airline reputation and people reviews but it was inverse I'm happy to travel with PIA and will suggest to others as well - It was much better then AA and United. I guess most of Pakistani's were travelling and they were feeling like home environment same like Pakistan; food was awesome specially called briyanii. Rick

Advantages: At home service and crew
Disadvantages: improvements needed

I have travelled in PIA a no of times. Last time I travelled in it was about 2 years ago. I have to say that the airline has improved from its early years and that the aircrafts are more reliable and quiter than what they used to be! Though I would say that their service needs to improve, particularly in the service side of things. They need to recruit some younger generation of air hosts / hostesses so as they can improve the service. Having ... Read review

Advantages: The time we were supposed to fly they had no planes!
Disadvantages: hehe

I totally regret ever having come in contact with this awful air company. It was a few years ago now, but my tight wad father booked us tickets to America with PIA because they were so amazingly cheap. Is it any wonder? No! We arrived at the airport already to jet off, hopefully in a plane which had both wings. My mother and I weren't expecting much cause we know my dad's reputation for being cheap! When we got to the check-in we were informed kindly ... Read review