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1-11 of 11 reviews of Portland Direct sort by Usefulness | Product rating | Date

 

Perfect Portland

Advantages: Good Prices
Disadvantages: Only Book Direct

...likes a Thomson holiday as Portland is part of the Thomson/Tui group - so your getting the same as you would get travelling with Thomson. How to book ----------------- You can only book by telephone or internet. If you book online on the internet they normally give online discounts - look out for special online booking offers. Their website is completley secure so you can feel safe using your credit/debit card to pay. If you pay a deposit you can ...
...hehe. Choice ---------- Portland offer most major desitinations - from Spain, Turkey, Greece, Cyprus to Florida, Mexico, Dominican Republic.... They offer something for all - families - groups - couples - singles - young at heart - young & lively.... You can choose accommodations of all sorts - All inclusive,Bed & breakfast, Half Board, Full Board, Self catering apartments, bungalows, villas, they even do Thomason Cruise!!! Accommodations come ...

carol_uk17 30.07.2006 · Read full review
Ciao members have rated this review on average: very helpful
Review of Portland Direct

Value for Money

The icing on the cake

Advantages: Everything can be done on-line, Subsidiary company of Thomsons
Disadvantages: None that I am aware of yet. but if you know of any let me know before I book

...customer from hell'. PORTLAND DIRECT This company, as you may already be aware, are the direct arm of Thomsons, and therefore you fly on the same planes, eat the same food, stay in the same accommodation and get the services of the same rep, just as if you were travelling with Thomsons or Skytours, although I haven't been on a Portland holiday, yet, I hasten to add, I assume you would get the same good service you get from their other companies, ...
...You can now book Portland holidays over the internet at http://www.portland-direct.co.uk Using their on-line search facility you input the following details: * Holidays, Price breakers or Late deals * You chose the date you want to travel right up until October 2002. * You must select an airport * You select duration - i.e. 7, 10/11 or 14 nights * You indicate the size of your party (up to 9 people) * You can select any destination, or a specific ...

sue.51 09.06.2001 (29.05.2002) · Read full review
Ciao members have rated this review on average: very helpful
Review of Portland Direct

Value for Money

Great holidays at great prices.

Advantages: Reasonable Prices
Disadvantages: None that i can think of

Portland Direct, This is a great online travel agent, we have used this method of booking holidays for some time, and have never found it to be a problem, it is very easy and simple to use. Firstly you have to decided where you would like to go, and when, after that it is all plain sailing, you just enter the details of the country you would like to visit, for example in our case Ibiza, then enter a resort in that area example Santa Eulialia (think ...
...them about changes. Also Portland holidays are a subsidiary of Thomson holidays, so you can always see how much you are saving by checking both sites for the same holiday, we did that his time and we found that by booking through Portland instead of Thomson we saved over £300, ok its not a lot of money, but its better off used as spending money. Overall I would recommend this company to all others who want to save themselves £'s on holidays, ok ...

gollum3273 14.01.2006 · Read full review
Ciao members have rated this review on average: very helpful
Review of Portland Direct

Value for Money

Thomson Holidays lose Small Claims Cort Case.

Advantages: N/A
Disadvantages: N/A

The holiday was booked with Portland Direct, which is owned by Thomson Holidays. In February 1999 we visited the one bedroomed apartments at Dunas Club, Corralejo, Fuerteventura. They came with the following facilities : microwave, toaster, kettle & fridge, telephone, TV, hairdryer, iron & ironing board. For our sixth visit to Fuerteventura we booked a week in a one bedroomed apartment at Dunas Club. On arrival at Fuerteventura Airport on 17th March ...
...Dunas Club was overbooked we would be staying in a one bedroomed apartment at Sol Las Olas, some 3km away from where we wanted to be. When we protested that Sol Las Olas did not have the facilities we had booked, Judie told us that was not a problem as they would be supplied. It was all lies!!! We ended up in a Studio, pic at http://members.aol.com/portlanddirect/view.jpg Thomson defence called this a garden view! The next day we were transferred ...

Richard207 10.10.2000 · Read full review
Ciao members have rated this review on average: helpful
Review of Portland Direct

Value for Money

Really Excited - Winter Sun here we come

Advantages: Exciting, Simple, Easy, Exciting
Disadvantages: Read the Holiday Invoice

I have used PORTLAND a couple of times now and find them simple and easy. I say an advantage is that it is EXCITING, becaused when you've finished you know, it wont be long before your going on your jolly hollidays - just like I am in a few weeks. So booking on line is easy, Portland-direct.co.uk takes you to the distinctive purple site, and they are consitent with the colouring right through to the invoiceing and tickets. When you've decided your ...
...Booking a holiday through Portland Direct is a really relaxing experience. It is so easy, quick and simple. The pages load relatively quickly (compared to some of the other sites I've looked at) and the holiday prices are very reasonable. I love booking holidays, I wish I could book a new one for us all every week. ...

alli_beer 30.09.2005 · Read full review
Ciao members have rated this review on average: helpful
Review of Portland Direct

Value for Money

Much cheaper and excellent service

Advantages: Convenient booking, friendly helpful staff
Disadvantages: As with all tour operators - they are out to make money!

...have booked two holidays with Portland now, both to the Canaries and have been impressed with the friendly efficient service. Our last holiday was to one of the Princess Hotels in Tenerife and we saved about £80 each off the Princess Hotels brochure by booking with Portland. Once you have booked there is a careline which you can ring. The staff on this are very helpful, even when you ask very dumb questions which I am prone to doing! In resort the ...
...The second time we had Thomson reps who were also excellent. The only criticism I have of the second holiday was that we booked a taxi transfer to and from the airport. Coming from the airport was fine, but going back (at 4.30am...ugh) a minibus arrived...we thought this was a bit ott for two of us...it then proceeded to go all round the backstreets of Las Americas finally stopping at another hotel to pick up a family with a disabled granny. From ...

Alison28 16.07.2000 · Read full review
Ciao members have rated this review on average: helpful
Review of Portland Direct

Value for Money

The price you pay for a cheaper holiday

Advantages: Cheaper than booking via a travel agent
Disadvantages: Appalling customer service

Portland Direct was recommended to me by my neighbour who assured me that they were very good as they are part of the Thomson group, now World of TUI. She had travelled with them a few times to the Balearics and Cyprus. As you book direct as opposed to booking via a travel agent, you can save money by cutting out the middle-man. The brochure that I booked from (Summer 2002) compared prices on some of its properties with some of the leading tour operators ...
...long story short, it took Portland over a fortnight to refund my money; I had to keep contacting THEM to rectify THEIR mistake; after I sent a lengthy letter of complaint, I eventually got a sort of apology plus money to cover my expenses with my bank, a free welcome pack, & free wine. This was their gesture of good-will and their attempt to restore my faith in them. But, after having to phone them practically every day for over a week (shared between ...

DHRacing 07.10.2002 · Read full review
Ciao members have rated this review on average: helpful
Review of Portland Direct

Value for Money

Portland Direct

Advantages: Quick booking
Disadvantages: None

...first time we booked through Portland Direct which is affiliated to Thomsons. We made the booking by telephone, the staff being extremely helpful. The tickets arrived in good time for the holiday. On arrival at our hotel it was almost exactly as the brochure had described it and we were pleasantly surprised as it was better in real life then in the Portland Direct brochure. On advantage of booking with Portland is that if you take out their travel ...

Wicksie 07.09.2000 · Read full review
Ciao members have rated this review on average: helpful
Review of Portland Direct

Value for Money

Quick review of Portland Direct

i am hoping no further comments will need to be added to this, but I just want to alert travellers to the Hotel Sheraton, Luxor, Egypt that from May 2008 the hotel main building will be closing for building works, just leaving the reception, restaurant and bar area open. I don't know how long it will take, but at the moment Portland are telling me they have no knowledge of this. I am booked to go in May so want some answers, will let you know when I receive some. The rating is for customer services at portland. ...

floogle 14.01.2008 (12.01.2008)
Ciao members have rated this review on average: helpful
Review of Portland Direct

Mrs Simons

Advantages: none
Disadvantages: everything

We have been trying since Sunday 19th August to speak to customer services about a teletext reservation made with them. Their customer service phone line is constantly busy but when you ring the reservations number where you originally made the booking they just don't want to know and tell you that "customer services is very busy at this time of year" Hello get extra staff in! it can't be all that difficult to train somebody up to the poor standard ...
...the holiday and paid by card after being quoted 3 times the amount of £758 only to receive the invoice with the amount of £798. Surely this is nothing less than fraud but we can't get an answer from their customer service line.Their website is useless too and sends you round in circles from FAQs to contact us to FAQs to contact us etc. What an absolutely useless company which just goes to show what happens when a company gets too big for its boots. ...

simpatica 25.08.2007 · Read full review
Ciao members have rated this review on average: helpful
Review of Portland Direct

Value for Money

Bad flight times.

Advantages: Cheaper than the rest.
Disadvantages: You miss part of your holiday.

...holiday in Cyprus (Paphos) with Portland Direct. Overall the holiday was OK and the Alexander the Great Beach Hotel was excellent. We stayed on a half board basis, but I wouldn't recommend it as the food is only average. Breakfast is excellent, but it is the Table D'Hote meal which is not so good. They do provide a children's menu and options for vegetarians which are very good. If the Hotel changes totally to buffet style then it would be excellent ...
...timings of the flights. Portland were using Eurocypria who were a useless airline and the staff were so rude on the way out. You felt as though you were putting them out to ask for anything. We also asked if the Hotel could provide us with some breakfast on the return morning as we were leaving at 4am, but the Rep said as we were leaving early it was basically our problem (despite the fact that Portland had changed the flight to 7am). As it happens ...

Litho 19.08.2003 (20.08.2003) · Read full review
Ciao members have rated this review on average: somewhat helpful
Review of Portland Direct

Value for Money

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