Advantages: Enormous range, interesting obscure foods, the sixth floor Disadvantages: A little expensive, confusing layout, slightly snobbish air
Rackhams is Birmingham's only real department store, and as such has something of a captive audience. But Beatties move in in September, and not long after that the strange Selfridges building will begin to rise from the bombsite that is the Bull Ring. So, can Brum's most famous shop live with the competition?
The first thing that hits you about Rackhams is its size. As you approach the large block, you wonder how many shops are in it. Answer: one. ... ...comes up in the press, Rackhams say they'll compete first and foremost on customer service. Well, certainly their staff are more knowledgeable than most - it's refreshing to get told "third floor, about 1/3 of the way along on the left" and find it's actually right - but there are one or two niggles, the most important of those being the slight air of superiority. Nothing is ever made explicit, but us ordinary folks (guv) tend to get the feeling ...
davidbuttery 13.07.2001
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Ciao members have rated this review on average: very helpful Review of Rackhams (Shop)
Advantages: Good layout, choice. Disadvantages: Expensive, claustrophobic, sickening aromas, monopolistic
...centre a few days ago. Rackhams is situated at the top end of Corporation Street & Bull Street. It cannot be missed since it's a 7 storey block with flags draped around the sides.
Like all departments stores, the ground floor is for the ladies: cosmetics, personal hygiene etc. You only have to stray towards one of the fragrancy islands and some sales assistant will come at you with a perfume bottle ready to spray you without hesitation.
This floor ... ...limited & tasteless.
Overall, Rackhams seems to cater for the middle market & above. All the usual designer names are there, and the sales people tend to look down at visitors who don't quite measure up in the "fat purse, loads of cards" department.
However, they do offer a good & interesting selection, but I think being the only department store in town reflects badly on the city, because to be honest even without Rackhams the number of shops ...
dreamstar70 05.01.2001
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Ciao members have rated this review on average: very helpful Review of Rackhams (Shop)
Advantages: nice store layout, good quality Disadvantages: pricey and snooty
...straight away I head for Rackhams (after Starbucks and Legends of course). It's a big shop and because I'm a teenager all the assistants look at me as if to say "you don't belong in here" especially if I'm wearing my baggiest skate gear.
The ground floor and the first floor are the best and Ralph Lauren on 3rd is really good. Some of the stuff in Rackhams is a bit posh'n'becks though (tacky but very very expensive).
Nice if your looking for something ...
zirconVansQueen 23.09.2000
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Review of Rackhams (Shop)
Advantages: None Disadvantages: Cant order on line
...I have used bridal services before, Beatties, M&S, John Lewis and even argos, all have provided and excellent service and I have never heard that there was a problem with any. Rackhams has a good reputation it is a shame that their bridal service does not match this! ...
khodgetts 31.10.2002
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Ciao members have rated this review on average: helpful Review of Rackhams (Shop)
Advantages: Location, Product Range, Sale Times!! Disadvantages: A Little Pricey, Refurbishment
...I take a venture to Rackhams to stock up on make-up, shoes and clothes ect... And I have to say I do enjoy my experience there, I personnaly think they have a good product range and also for those like me who loathe walking around as they have a personal shopper who can help you with all your little bits and bobs, these have to be booked in advance but are worth the wait as you can sit compfortably as someone does that all for you, and brings you ...
zazzyzoe 22.08.2003
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Ciao members have rated this review on average: somewhat helpful Review of Rackhams (Shop)
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