Advantages: Easy and cheap Disadvantages: Disapointing in some cases
I have used Ryanair on many ocasions and i must confess they are most of the times ahead of schedule. Their fares get more expensive as the dates to travel gets closer. The staff is mainly friendly , the crew onboard is always friendly and eager to help you but won't accept any misbehaviour as they do in Easyjet , where they allow passengers to laugh at the crew during the safety demonstration, in Ryanair it's different your attention will be required! ... ...like to fly on a clean aircraft do that on the very early flights in the morning.
Overall I like Ryanair, they will always get you from point A to point B in the minimum amount of time possible.
I would like to invite all readers to give it a try, and let us know their opinion. ...
Kepa 03.09.2004
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Ciao members have rated this review on average: somewhat helpful Review of Ryanair - RYR
Advantages: None. Disadvantages: Fly at your own peril.
Having found first hand that Ryanair operates in complete violation of regulations, I will never fly with them again.
Our flight was "delayed" from 22.25 to 11.15 the next day. Not a single member of staff was here to provide assistance. All passengers were simply abandonned past midnight in an empty airport with no information or instruction whatsoever. Good luck finding a taxi and a hotel in Treviso airport at one in the morning hours after the ... ...is a complete violation of the EU Directive.
In addition, they claim that rescheduling the flight to the next day is a "delay", not a cancellation (which affects your rights under the directive). Ryanair operates in violation of the law and should be avoided at any cost. ...
Codik 15.11.2007
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Ciao members have rated this review on average: somewhat helpful Review of Ryanair - RYR
Advantages: Cheap Disadvantages: Not professional. Treat customers like rubbish.
London Luton - Ryanair flight FR3402 departing from London at 7.10am... at least it should have done.
A technical fault on our plane caused the flight to be delayed for over 12 hours, with no refund, no food vouchers, no apologies.
Terrible customer service.
There are no Ryanair staff in Luton to listen to your complaints, and even Servisair (who represent them) were not helpful.
They were rude and seemed annoyed with the stranded passengers.
...
ilaria 27.03.2006
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Ciao members have rated this review on average: somewhat helpful Review of Ryanair - RYR
Food Quality
Customer Service
Punctuality
Space
Value for Money
Quick review of Ryanair - RYR
I'm travelling with Ryanair very often, twice a year. Raynair is punctual and very cheap, the service are kind and helpful. ...
misiu1309 04.02.2009
Ciao members have rated this review on average: somewhat helpful Review of Ryanair - RYR
Advantages: cheap flights, quick service, no mucking around Disadvantages: no personalised service, pay for extras
...else?
I look at RyanAir as a bus in the sky. You choose your seat and they get you to your destination. Quick and Simple!! If you want food you pay extra. If you want anything else fly BA!
Do you need to eat for the 1-2 hours you are in the air?? I doubt it! Take a bottle of water. ...
Ozgal 05.12.2003
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Ciao members have rated this review on average: somewhat helpful Review of Ryanair - RYR
Advantages: Its very cheap Disadvantages: its not a very relaxing experience, not a good start to a holiday
So people say you get what you pay for, but nothing in my life prepared me for what this airline had in store..... I used them on a flight from East Midlands airport, over to Berlin, having not flown with them before i decided to not pay the extra for a reserve seat (big mistake), as having used Easy Jet ( also a budget Airline) i thought it would be much the same, but how wrong was i. There was no formal queue, and when the gate was opened it was ...
max38 05.07.2009
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Ciao members have rated this review on average: somewhat helpful Review of Ryanair - RYR
Advantages: None Disadvantages: Overpriced and dishonest - value for money slide is bugged will not accept my "low" rating
I used to fly Ryanair once in a while. That is, until they abandoned me (and a whole A320 load of people) at 1am at an airport 2 hours away from any city. We were simply told over the speakerphone after 2 hours of waiting that our plane was delayed by 11 hours, please come back tomorrow. No assistance was provided, and there was no one left in the (small) airport to help, everyone had gone home.
When I wrote to ask for reimbursement of my taxi and ... ...This is an official Ryanair note with a Ryanair stamp (must happen often that they keep them handy).
2. I wrote to Ryanair asking for refund under EU regulations and international convention on airline travel. I attached receipts, requested only my share of the taxi fare and hotel bill.
3. They responded that (i) it was not their responsibility because the "delay" was not their fault, and (ii) I should have purchased their overpriced insurance.
...
Cooo 27.02.2009
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Ciao members have rated this review on average: somewhat helpful Review of Ryanair - RYR
Advantages: price maybe Disadvantages: no customers cares
...excess baggage and other fees Ryanair throw at you Do yourself a favour though and choose an airline that actually cares about their customers as by the time you've paid all the fees and charges and listened to constant advertising on board. I hope this review will prevent other travellers making the mistake that I did ...
grant21 24.08.2009 (21.09.2009)
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Ciao members have rated this review on average: somewhat helpful Review of Ryanair - RYR
Advantages: Low fares Disadvantages: no customers services
You know, I’m working hard the whole year, and when I usually think about my holidays, I really want something nice, without any problems, just something I’ll enjoy, nothing less, nothing more. That why I planned to write this review because this airline, Ryanair, really broke down my holidays. Here is the story, it’s short, but I can tell you that it made me angry me so much! 2 hours before my flight, it was rescheduled, meaning I lost one and half ... ...7 days, and I lost almost 2 days because of that; it’s less time there and money that I spent for nothing. I could do what I wanted; the airport staff was no interested in my story and totally rude... To come back to Edinburgh the fly was “just” 20 late and the crew was still unhelpful, almost arrogant and rude. Since this experience I will never fly again with them. They waste my holidays ...
samy12 20.08.2009
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Ciao members have rated this review on average: somewhat helpful Review of Ryanair - RYR
Advantages: Absolutely none. Disadvantages: The worst service imaginable. Rip off pricing. Old, shoddy aircraft.
...my opinion) aircraft utilised by Ryanair should be avoided like the plague. If your time and life mean so little to you that you'll fly on a Ryanair deathtrap just to "save" a few quid, God help you. The irony is that you'll pay MORE in the end, and endure the worst customer "service" of any business I've ever encountered. ...
jgalt1 15.05.2009
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Ciao members have rated this review on average: somewhat helpful Review of Ryanair - RYR
Advantages: cheap Disadvantages: do not use main airports
...you know exactly which airports Ryanair are using, then this is the ideal travel companion. I have now travelled with them 6 times and only one flight out of 12 has been late (and that was 35 minutes). Although it may cost you extra to travel at either or both ends of the flight (it is ESSENTIAL you know what airport is being used), this can advantageous to some. Thankfully, they use Dublin International so there is no worry about ending up miles ... ...OnLine booking is the way to go. Refreshments are available on the flight, at cost.
Staff are attentive and friendly, although as with other airlines of this type appear rushed during the "selling/promoting" of "duty free".
Most aircraft are second-hand, although new aircraft are due to appear shortly. The aircraft themselves are nearly as old as me (30), and most other airlines have withdrawn them from service. They have clearly had basic retrimming ...
MJKerr 22.05.2002
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Ciao members have rated this review on average: not helpful Review of Ryanair - RYR
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