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STA Travel... Give me One Good Reason.

Advantages: Nice, friendly atmosphere.
Disadvantages: Takes ages, didn't find the cheapest options.

...I turned, in desparation to STA Travel. Who better than the travel agency geared specifically to students to help me get to my destination, if not in style then at least with some cash in my pocket... or so I thought! Disclaimer!! First thing's first I want to make clear that the staff were friendly and they did try and help. I also want to point out that I have only tried to use STA once. Just because things didn't work out for me doesn't mean ...
...I went into my nearest STA branch full of confidence. A friend had whole-heartedly recommended them and it was the recommendation of a friend I knew I could trust. I sat down in front of a very happy face and gave it my dates and departure airports (both of which were flexible). I also made it clear that I was concerned with finding the cheapest flight available - I knew I wasn't going to be travelling with Emirates so if it had to be Aeroflot or ...

8david5 28.02.2005 · Read full review
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Value for Money

Left high and dry

Advantages: Cheap for students
Disadvantages: Poor service when things go wrong

STA travel in Oxford seems to be the place to go if you want cheap tickets. It is always packed with people queing up, wainting to be served. I was going to a conference in New Orleans and was told to book my flight there. I had to wait a while, but the person who served me was very helpful and appeared to know exactly what I needed. He even told me the name of the airport that I needed to go to - St Louis airport. I had taken all the details of ...
...I arrived I couldn't contact STA travel, which was not their fault. There were no planes from St Louis to New Orleans, so I went the long way, by minibus and train. There were many very friendly and helpful people in St Louis, including a group of ice-hockey fans to whom I am forever indebted, if you read this. I arrived in New Orleans about 24 hours later than I had intended, but in time for the conference. I was unable to directly alter my return ...

newc0597 06.05.2004 · Read full review
Ciao members have rated this review on average: very helpful
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STA in Mile End - quick, easy and good prices

Advantages: All the benefits of STA (good prices, well-travelled and helpful staff etc) combined with no queues, you can take your time
Disadvantages: You might not get an expert in the region you're travelling to; some innacuracies in their information system?

...has all the benefits of STA -- but without the queues. What more could you possibly ask for? For directions, I've described how to get there (it's on the Queen Mary and Westfield University campus - but you don't need to be a student there, or anywhere) at the bottom of this review. To explain for those that don't already know, STA is a travel agency for people aged 26 or under - the idea is that you get discount prices for flights around the world ...
...a short weekend holiday, then STA is probably not the best place to go as there will be some better deals for that sort of thing if you go through a company such as EasyJet. It struck me that STA's forte is in the longer trip - both in terms of time and in terms of distance. This makes it the ideal place to go if you're a student looking to take a year out and do some travelling. They offer all the usual options for flights right the way from simple ...

nikeair 24.01.2001 · Read full review
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Review of STA Travel

Value for Money

under 25? travel CHEAP

Advantages: Cheap, Very flexible, always available
Disadvantages: Cheap prices mainly apply to 25 and under

...I first foud out about STA travel I was well weary of there "alleged" cheap prices. Much to my surprise they tend to run at least 100 pounds or so cheaper than anywhere else, I've flown back and forth from the states several times for probablly the price moset pay for one round trip. They have lot's of offices and very easy to use. Most of the time the flights are available, and they always work around you're schedule. It's quick easy and the rep's ...
...available for backpacking round eurpoe/america/south america/asia and pretty much anywhere else. great for youths looking to travel round the world and pay student prices. The travel industry now-a-days is really competitive, but this place far out ranks any place I've ever been with or seen for that matter. You can't beat them, unless you go lastminute (lastminute.com) but for arranged holidays, they're far superior than every other competitor. ...

phish_phan23 24.07.2000 · Read full review
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Review of STA Travel

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STA in Russel Square

Advantages: face to face staff are extremely helpful. i couldnt ask for better.
Disadvantages: telesales staff are rude and very unhelpful. also you cant report them as they cant be traced.

I felt that STA travel went out of their way to help you get a ticket for the right price. I found them friendly and symathetic to your situation and genuinly concerned if you had a problem. I was constantly in the store changing my ticket dates or cancelling tickets. Also, they have the best prices as for a student it is a 3rd off air fare. However I have had problems with the telesales staff. i find them very rude and patronizing. They pressure ...
...stranded in america as the STA travel staff had phoned her at her home to tell her the news (while she was in america), she had phoned the telesales staff and the man started yelling abuse at her and calling her stupid. When she asked for his name to report him he gave her a fake one. When she questioned him about his name he just mimicked what she was saying, laughed down the phone then hung up on her. GREAT SERVICE!!!!! so, i think if you do ...

bluntandbrief 05.01.2001 · Read full review
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STA Travel agency - cheap ticket bad service

Advantages: cheaper price
Disadvantages: bad service and confusion

...would actually go into an STA travel office and talk to an agent since all I wanted was a cheap ticket, my dates and airports were flexible etc. Well, while on a trip to Boston (they have only 1 office in all of New York state) I stopped in an STA office. I told the travel agent my requirements and waited. She was, of course, very nice, no complaints there. Once she was done on her computer she said the cheapest ticket she could find was $815!!! ...
...leave. I plan to call STA several more times and write to them about this. So basically I didn't have a good experience with STA at all but I did give them an extra star because with the ID card expense I still got a ticket to London that was cheaper than the cheapest ticket elsewhere. If you want a cheap ticket be ready for some inconveniences and lots of phone calls. ...

Goblinina 08.06.2008 · Read full review
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Oz for under a grand

Advantages: offices situated everywhere
Disadvantages: price fluctuation if only put deposit down

...near Christmas. My friend suggested STA and so I visited the office in Ealing Broadway where one of their advisors spent about two hours trying to fit in my entire itinerary and give me a good price. I wanted to travel in November, stop off in Thailand for a week and a half, then fly to Perth, then to Melbourne, then to Sydney. On my return flight I wanted to fly out of Sydney onto Singapore then back to London Heathrow. To my surprise the agent ...
...once again my hero in STA came to the rescue and told me about the deposit scheme which means you only need put a £75 deposit and that guarantees you seats on all the flights. Of course prices can fluctuate but as we were travelling with Quantas he assured me that this is unlikely. They have also been very helpful in helping us get cheap yet pleasant accommodation wherever we are stopping AND if I do decide to change any dates once I am in Australia ...

cfc21 05.08.2002 · Read full review
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STA - travel fantastic

Advantages: friendly, enthusiastic, knowledgeable
Disadvantages: booking fee, can be taken for a ride

...time. We then went into STA Travel (Leeds, city centre) for a quick quote, hoping they'd give us more information. This was a quick quote and the assistant just said what we could have found out online. I was hoping for tips/advice like X place increases your flight price, going this way around the world works better etc. However it wasn't to be. We were happy with the rough quote given though and for that reason and the fact that if we booked with ...
...we wanted to do with STA who pieced it together and suggested things. She was very knowledgeable and if she didn't know there was someone in the office who did, failing that she'd ring up the tour company concerned to get us an answer. There are two negatives that I can find with STA travel, these being that unless you are strong willed they will take you for a ride and get all the commission they can by joining you on to as many tours as possible. ...

jennyf16 03.01.2008 · Read full review
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Very informative staff and good prices

Advantages: Excellent information/assistance, good prices
Disadvantages: honestly can`t name one

...booked a round-the-world ticket from STA Travel last March as I`m graduating this year and had no real idea where I wanted to go, what I should do and how I should go about it. I went to the branch at the University of Birmingham (England), and told them this, and it turned out that all their staff had done this kind of thing and so I chatted to them for about an hour about where to go/avoid and what kind of things would be worth looking out for. ...
...Australia! Therefore, I thoroughly recommend STA travel for their help and information, and also prices. Tip - Every year, there is usually an STA 'Travl Week' in March which is when prices get reduced dramatically for most flights and packages and so I recommend finding out about when this is if you`re planning a trip in advance. ...

janicholls 26.07.2000 · Read full review
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Expect little- get less

Advantages: If you've time to waste, attend a branch
Disadvantages: over priced, will say anything, poor service provided

...have booked two trips throug STA Travel through both the Southampton and Portmouth branches. What I can't understand is how they are listed in the 'best travel agencies' hitlist- my only assumption is that ratees haven't booked through other agents and so don't know what service an agent should be providing. On both occaisions I have been lied to in order to make the sale- including fibs such as 'I don't get paid commission'- info VOLUNTEERED by ...
...They will say anything. STA Travel are effectively a booking agent. No other service provided. Expect to pay more at STA Travel (try last minute.com or other online retailers for cheaper flights), expect to look up info yourself (such as flight details, check in times etc) and expect to book airport pickups and organise dates of arrival with tour companies yourself. They WILL NEVER ring you back - unless you are thinking of booking something, in ...

vernau 08.11.2007 · Read full review
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STA Great discounts for young people!

Advantages: Great discounts for the young!
Disadvantages: Not so great if you are old!

STA Travel is a great travel company offering discounts for students and young people (Under 26). I have used STA many times and have always been impressed with the rates they offer and the knowledge and information of their staff. What they do: STA covers a wide range of travel options including: Just Flights Flights and accommodation Gap Years Adventure Holidays European travel tours Bus tours/tickets They also help and advice on visas, discount ...
...trip and I have found STA travel to be very helpful, firstly I had a look on their website and had a go on their route planner to get an idea of the sort of trips I could take. I then emailed for quotation and had a quick response offering me many routes and prices. I the received a curtsey call from one of their advisors, I explained I was still in the planning stages and was relive that they were not pushing for a sale. In fact we ended up chatting ...

LIZKEMPO 22.04.2007 (04.06.2007) · Read full review
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good cheap fun

Advantages: easy, helpful, lots of info
Disadvantages: can take a while to find tickets

...and as a student, the sta travel site has really helped me. It has given info on the different places i can go, shown me cheap tickets (i brought my ticket to america from them)and let me chat to other people who are travelling, who also have no idea what they are really doing! I brought my insurance over the web, with easty to follow instructions, it arrived on my door within four days. A genuinely helpful site, great for the backpackers of this ...

gems 11.09.2000 · Read full review
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STA uk - a frustrating experience

Advantages: Extensive international network of branches
Disadvantages: Expensive, pushy, unhelpful

...having had friends book through STA travel, I made my way to a London STA branch, feeling very postitive about embarking on planning my travel. New Zealand was the country I most wanted to visit, but the adviser I saw knew very little about the country, had no idea where the places were that I was talking about, and when I talked about methods of travel out there, told me I was that the travel networks I mentioned did not exist. They do! I have ...
...warning - I believe STA works on commission. They tried to sell me a very expensive round the world ticket, and only when my friend who had come with me walked over and mentioned her much cheaper ticket she had previously travelled on, did they hurriedly agree that that too was available. Unhappy with my treatment at that branch, I walked down to another STA London branch. There, having explained where I wanted to visit, and where I did not want ...

pinkpoodle 02.03.2004 · Read full review
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For young people

Advantages: Good for under 26 and students
Disadvantages: Expensive during peak seasons

...friends booked their flights through STA Travel so I followed suite. I bought flights back to my country. The fares are good for non-peak seasons only even when I am under 26 and still a student. YOu need to produce your International Student Identity Card to book from STA travel to get discounts for young travellers. Hence, first of all, you need to apply for the card, just like a coach or railway card for students. I find this too cumbersome somehow, ...

sailormn 17.07.2000 · Read full review
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Sorry but I expect more

Advantages: Perhaps the organised vacations are good - never tried them
Disadvantages: Not cheaper from what I've seen!

...thought 'oh why not try STA - might get a better deal' and when I do I wish that i hadn't bothered. I certainly expect the Student Travel to give students proper discounts, but compared with other prices I have seen online they simply don't. I have yet to purchase anything through them as I have always found a cheaper offer on the Internet. I think students trust this organisation far too much, and that they really can't be bothered to look around ...
...and they phoned back a few hours later and told her that the price they had quoted was actually wrong and should have been more expensive. So they were going to charge her the extra - lucky I was there to sort the situation out. She didn't pay a penny more. This experience made me lose all faith in their service - I don't bother to even ask for a quote anymore. I just visit travel websites where you get a better deal, better service and you don't ...

Deenie 18.11.2000 · Read full review
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