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1-13 of 13 reviews of Sabena - SAB sort by Usefulness | Product rating | Date

 

They Call This Choice

Advantages: I fly to Brussels, they fly to Brussels
Disadvantages: Awful food, often late, sometimes cancel flights

...either BA (Bloody Awful) or SABENA (Such A Bad Experience Never Again). When you consider the importance of Manchester as the second most important city and airport and Brussels you would expect this to be a competitive route with airlines competing over the route. No such luck, you have old take it or leave it BA or could not care less SABENA. As a first consequence of the lack of competition t costs more to fly from Manchester to Brussels than ...
...at customer service at all. SABENA seem to train their cabin crew at the Sod You School Of Customer Care. The food is inedible and is served in a way which suggests they know it is. There never seems to be any English newspapers available which even Lufthansa usually manage. The SABENA lounge at Brussels Airport always seems to have 3 times as many people in it as it was designed to have and the shared one at Manchester is little better. The food ...

polydeuces 17.07.2001 · Read full review
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Heathrow to Brussels Save pounds

Advantages: Price.Modern planes.
Disadvantages: Im sick of belgium chocolates

...travelers whom book travel with Sabena airlines, but whom actually travel with Virgin Express on a codeshare basis.(Codesharing is when two or more airlines actually sell seats on a flight). If you travel from Heathrow to Brussels, and book via a travel agent or direct with Sabena the fares can be very high, for example a day return on the above routing-cheapest sabena fare is £245 plus airport taxes and passenger charges.Try booking on Virgins ...
...side of the airport. Sabena airlines can be a very cheap way of travelling from A to B.Like all airlines they dont get it right all the time.You can pay upto three times as much and travel with British Airways, but from past travel, they still lose your baggage and you get rude and unhelpful staff in for the extra price....thats one thing Ive never found with Sabena ...

bazza1603 07.12.2000 (12.12.2000) · Read full review
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very bad

Advantages:
Disadvantages:

I fly SABENA every week, and some time more than twice a week, not because I wanted to, but is company policy to use the more convinient flight for the business on hand, and often enouf the timing of their flight it is optimal for the requirements. I would not reccomand anybody else to fly with them, but the only consolation is that there are other airline companies wost then Sabina. In four weeks I lost three time my badgage, as consequence I spent ...

Nino_Castellano 08.08.2000 · Read full review
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Sabena and Virgin Express a Codeshare made in Hell

Advantages: I can not think of any
Disadvantages: Too many to list

...I booked the flight with Sabena and my Ticket was a Sabena Ticket, the flight was actually operated by Virgin Express, a code share partner with Sabena. Whilst I accept that weather is outside the control of airlines, I do not accept that this seems to be frequently used as a "cheap" excuse by the airlines. To elaborate:- I was unfortunate enough to have booked a flight on Sabena from Brussels (BRU) to London Heathrow (LHR), using the following ...
...to leave at 19:30. And Sabena wondered that they had missing passengers? I think that the final straw for all of us was that, when we arrived finally at BRU, we had to wait another 10 minutes on the plane, while they tried to find a bus to ferry us to the terminal. Once this bus had arrived and we had been crowded onto this bus like cattle, the bus started to take us to the terminal building. Now call me naïve, but I would have thought that a bus ...

AlfWilbert 29.11.2000 · Read full review
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Take Eurostar!

Advantages: You'll get there in one piece
Disadvantages: Don't ask them anything taxing like reuniting you with your luggage.

Sabena reeks of all imcompetence Belgian. Having managed to lose my friend's baggage it took three months to claim money back from them for the taxi they sent them in, as they'd accidentally missed the last courier service. They were ratty, disinterested, although I did derive great satisfaction from reducing three of them to tears at Zaventem Airport, argueing their stupidity into the ground first in English and then in French. Another time they ...
...that I would have to wait three days for the luggage, whereupon I promptly asked them to stake their week's pay on this. Waving a diplomatic pass (fake) they suddenly started cooing around and bags materialised in twenty minutes, and I then had the satisfaction of lambasting them all individually about their shoddy security. The service was septic, and is best avoided. In fact as a tip, if going to Brussels from London take Eurostar, as your baggage ...

Morgenhund 26.07.2000 · Read full review
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SABENA: Such A Bad Experience Never Again

Advantages: low cost
Disadvantages: uncomfortable seats, bad food, bad (or no) movies, not enough blankets

...took two transatlantic flights with SABENA (Brussels- Boston and back) and allright, maybe it wasn’t QUITE as bad as the title suggests, but only because the flights were quite inexpensive. If I’d spent any more money on this I’d really have been frustrated. One problem were the seats which were so uncomfortable I spent most of the flight walking up and down the aisles, but the really horrible thing was the food. I made the mistake to take tortellini ...
...of large, rubber-like things with a bit of dry red powder. It gave me an aversion against noodles for weeks to come. The movie wasn’t worth much, either (yup, there was only one movie on the 8-hour flight to Boston and none on the flight back), at least in economy class. Something about a girl and her horse which wasn’t interesting for anyone over 14. On the second flight which went overnight, they didn’t even turn the lights down, so you only had ...

Boodil 26.06.2000 · Read full review
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Not bad at all.....

Advantages: Good service, excellent rewards
Disadvantages: Can be delays

Sabena used to be known as Such A Bad Experience Never Again I move to disagree - they used to be this way - but since they've invested in new aircraft their service has greatly improved. I can't recommend them for long haul flights, but short ones - I fly once a fortnight to Belgium from Manchester. Delays are always neglidgable and the service is always excellent. They also have a wonderful Qualiflyer reward system where your points can also ...
...excellent though obviously in Bussiness class it is much better with china plates etc, rather than the plastic you get with BA! Though on my last flight they did lose my luggage I had it again within an hour of getting home! Well done Sabena - greatly improved! ...

thomed 10.07.2000 · Read full review
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Never again

Advantages:
Disadvantages: Not baby friendly at all

I flew with Sabena last year with my two seven month old boys. By booking the flight, I asked for assistance, which I only got on Brussels and nowhere else. Because it was a longhaul flight to South Africa, I also requested skycots. On boarding, they told me they can only give me one skycot, which meant my one baby had to sleep on my lap for the duration of the flight. When I asked for bottles for them, it was SO hot, that I could not give it to ...

anrinena 10.07.2000 · Read full review
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Nightmare

Advantages: Normally cheap
Disadvantages: This is for a very good reason - you get what you pay for...

I couldn't agree more about Sabena - I have yet to hear a good report about the service offered by Belgium's national airline, something goes wrong for every person who I know has flown with them. Luggage goes missing, the planes are not in the best condition (tatty upholstery, disinterested cabin crew) and as for timetables, well why do they bother? Several times at different airports I have heard a mumbled apology precede another announcement to ...
...delays. Basically, unless Sabena is your only option, due to the fact that you can't afford another airline, or you want to fly to Antwerp, they are best avoided. Oh, and as for security, I didn't have to show my passport once, it could have been anyone using my ticket... ...

JVL 15.08.2000 · Read full review
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Travel any other way

Advantages:
Disadvantages:

...serving them. And if you do a two-stage Sabena journey there's a very good chance of identical food on both legs. The airline is expensive, and in my view only keeps going because of its strangle hold on Brussels airport, and all the Eurocrats who have to use it. ...

Aquila 27.08.2000 · Read full review
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want your bags lost then fly sabina

Advantages: cheap
Disadvantages: lost baggage

I'm afraid that I wouldn't recommend flying Sabina at any cost. I have known personally and through friends how often they have a habit of losing peoples bags - mainly when you fly via another destination. I know it must be hard for airlines when people have connections to move baggae between aircraft but it is part of their job. I know of bags being lost between Leeds - South Africa, Leeds - Milan and Leeds-Munich. On all these occassions it has ...

rpurvis 27.02.2001 · Read full review
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Cheese. Always Cheese.

Advantages: lots of flights in europe, cheap, safe
Disadvantages: cheesy food - no pun intended, and Brussels airport structural layout

Sometimes I wonder who caters for Sabena. Always cheese. Except for the last time which I flew Sabena, it was always cheese sandwiches. Thing is that I don't really like cheese, except on pizza. Maybe it's me, but I just can't stomach the smell of cheese. Besides the cheese in the inflight meal which I take (when you're hungry, choice isn't an option). The flight is ok. Not too much to talk about, but then that's good, since I prefer sleeping throughout ...

dipstick 12.07.2000 · Read full review
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Complete Nightmare!

Advantages:
Disadvantages:

I have flew Sabena several times over the past year, not by choice may I add. It is the only airline I've ever heard of who managed to loose everybodys luggage who was on the direct flight whilst people who were using it as a connecting flight had no problems. They also have some kind of facination with salmon, I recieved this about 14 times out of 18 flights. Then finally there is always the possibility you will end up on a virgin express flight, ...

LittleMiss 29.06.2000 · Read full review
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