Shell

Having been a Shell Smart card user since its launch in 1994, I thought it would be worth considering how the new "Pluspoints" scheme compared in terms of what you got for your money. In 1994, each £6 spent earned you 1 airmile. If you spent £11.99, you still got 1 airmile. In 1998 the scheme was changed to reward you for each pound spent, but, quite fairly I thought, the exchange rate went down to 1 airmile for every £8 spent. The Pluspoints ...
...each airmile would cost £3.13. I believe that it's good of Shell to reward their customers when buying something we would buy anyway, but it is a bit sad they have decided to be so miserly (because now I have to buy much more to get my free holiday!). ...

gray 25.08.2001 · Read full review
Ciao members have rated this review on average: very helpful
Review of Shell

...gone somewhat wrong for the Shell Smartpoints system. I have had nothing but problems since their change from the old system of what they termed as "smart points" to what they now laughingly call "Plus points". If you wish to contact the company do not try the email. It simply is not replied to, The other problem that crops up is the syndrome of "It's not really out department, You need to speak to . . ." which is a link to drive you insane after ...
...the 6th July this year you could no longer use "Smart Points". They implied they would be changed and redeemed for the same "Pluspoints" and to the same value. A question which naturaly raises itself is, "If nothing has changed then why change the cards name when everything else is the same?" I, as of today, still have my old Smartpoints card. I have been promised the new Pluspoints card more that three times and as yet it still has not been received, ...

ntsmith 19.08.2001 · Read full review
Ciao members have rated this review on average: helpful
Review of Shell

...are dubious about buying from shell because of many reasons, however i am uncertain about where i stand in those questions so i'm not going into those, perhaps another day. What i'm reviewing here is the petrol stations, the shops, the service and the quality of petrol. I drove a Mk2 VW Golf (H-reg), which has done just over 100,000 miles (under average) - it ran ok when i bought it a few years ago, but used to not start every time and misfire when ...
...thing i liked most about shell is the quality of the fuel, i've tried Optimax (more expensive which is why i don't use it everytime) - this is excellent and improves how my car runs almost straight away. Normally however, i just used normal unleaded - since i've used this (and nothing else) in my car, the engine ran quieter and smoother. It started almost everytime, and is much better on longer journeys. I can't say for certain that it was just down ...

premier407 15.03.2004 · Read full review
Ciao members have rated this review on average: helpful
Review of Shell

...state that my experiences with Shell and those who man the Plus Points phone lines etc have all been good. All my email enquiries have been answered, all my telephone calls have been answered. Most times I can view my account online and thereby see if it's up to date. Missing points are always added by whoever I have spoken to. (sometimes garages do not always pass on the points info and can be missed off - a phone call, given the receipt is still ...

Iambarkingmad 22.02.2007 · Read full review
Ciao members have rated this review on average: somewhat helpful
Review of Shell