Home > Travel > Holiday Essentials > Car Rental > Sixt Rent A Car

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Community Level 5Critchyboy

Critchyboy

London to Lebanon

AdvantagesGreat selection of vehicles, reasonable prices.

DisadvantagesBad experience, read on

"...are only available through the Sixt websites. The current deal is for the Bank Holiday Weekend at the end of May – that’s the 23rd to the 27th. Pick up is from noon on Friday 23rd until closing on the Saturday and the latest drop-off is 12 pm on Tuesday 27th. The offer, for a Honda Civic, is one price of £68.00! A hired car for Friday, Saturday, Sunday, Monday and Tuesday for only £68.00 – what a bargain!! So there are a wide range of cars available ..." Read review
02.05.2003

Ciao members have rated this review on average: very helpful

Community Level 5Michael-S

Michael-S

Car Rental Experience

Advantagessee above

Disadvantagessee above

"Earlier this year, I rented a car when I was on a one-day trip in Brussels, Belgium. Previously, I always used public transport or taxi when I was visiting a foreign city. So this was the very first time in my life to rent a car, and I'd like to share my experience form that with you. Why did I want to rent a car at all? Well, when I booked my flight ticket to Brussels, there was an ad on the Internet offering 'fly and drive smart', and as I always ..." Read review
25.02.2001

Ciao members have rated this review on average: very helpful

Community Level 1paddy371

paddy371

The Italian Job

AdvantagesNone

DisadvantagesRubbish cars, no customer service

"...Scenic, Fiat Stilo class) with Sixt as the previous summer we booked with Hertz and the queues for the car hire desk were enormous and I seem to remember that the Sixt queue was short. I now understand the reason for the short queue. I got to the front of the queue after the UK couple in front of me had been told that there was no 9 seater people carrier for them as ordered and they spent an hour arguing their case, unsuccessfully. When it ..." Read review
02.08.2005

Ciao members have rated this review on average: helpful

Community Level 1hoetraveler

hoetraveler

BEWARE! SIXT is the WORST HIRE CAR AGENCY OUT THERE!

AdvantagesABSOLUTELY NONE

DisadvantagesHIRING A CAR FROM THEM IN THE FIRST PLACE

"Sixt is the most negligent and un-customer friendly car hire agency around. It's been 3 months and we are still dealing with their negligence. First off, we made an online reservation for a diesel vehicle and upon retrieval at the Sixt Branch we received a verbal confirmation that the car we received was in fact diesel. Following that confirmation, we put diesel in the vehicle later that evening. Within two miles, the car broke down. After calling ..." Read review
09.11.2009

Ciao members have rated this review on average: helpful

Community Level 1stacylg1

stacylg1

Do not use!

Advantagesgood location

Disadvantagesterrible to deal with after the fact

"We rented 2 cars from sixt for 12 days while visiting Germany and Italy. Getting the cars was easy we took the extra insurance so that if anything happened there wouldn't be a problem. While driving to Italy my Brother-in-laws car was out of oil and we had to stop and buy oil so the car won't break down. They didn't care when the car was returned! We scratched the bumper of our car on a rock - no big deal it was about 6 inches long. When we ..." Read review
26.10.2005

Ciao members have rated this review on average: helpful

Community Level 1kaiachris

Quick review of Sixt Rent A Car

"We rented a car from Sixt for a week in England. We wanted insurance protection and chose Sixt because insurance was included in the rate. While driving on paved roads in the Cotswolds we had a flat tire from a puncture that required a new tire. Sixt said we must pay for the tire even though we had paid for the insurance. We have had flat tires before on rental cars but have never been required to pay for the tire. In the future we will rent from one of the major car rentals instead.
31.08.2007

Ciao members have rated this review on average: helpful

Community Level 1DAJCOPS

DAJCOPS

Dodgy additional cost

AdvantagesEasy to use website

DisadvantagesHidden costs

"When I called Sixt car rental in Battersea, London asking if it would be ok to keep the car an extra day, I was told no problem. I was even told that they would sort it out with their head office so that I would keep the spacial rates. When I returned the car, I asked to see the final cost (yes you have to ask for it). My extra day cost me over twice the initial daily rate, and no one mentioned on the phone either that there is an extra £10 ..." Read review
07.05.2008

Ciao members have rated this review on average: helpful

SixT ruined our holiday - never use this company

AdvantagesNone

DisadvantagesEverything

"SixT ruined our holiday - never use this company After SixT had ripped me off with millage charges on a previous holiday, I had sworn never to use the company again. Unfortunately it was my friend that booked the rental car for our holiday, so before I had a chance to object we had a SixT rental car for our two week holiday around Eastern Europe. Despite being told it was a brand new car, the car had obviously been used before, was not running ..." Read review
12.09.2013

Ciao members have rated this review on average: helpful

Community Level 1KlaraRoman...

KlaraRomanova

Never rent a car in Sixt (France)

AdvantagesNo

DisadvantagesAwful service, rude staff

"If you plan to rent a car in France Never rent a car in Sixt!!! Awful service, rude staff. French service was so crappy for some reason.. We rented a car in June 2011. We spent more than an 1.30 hours in the line (while others companies were really fast and let people go for 2-3 minutes), we were given not the car we ordered and - moreover - it was mechanical gearbox and not automatic - as we ordered online and paid in advance. All our complaints ..." Read review
13.09.2011

Ciao members have rated this review on average: somewhat helpful

Customer Satisfaction

AdvantagesCars are new

DisadvantagesCars are dirty on the inside and collection area is very dark.

"I always rent cars with Sixt in Germany. I did an online booking on the 6th November 2012 and booked a VW Golf/Opel Astra/Ford Fiesta type of car for my wife and I who were gonna be in Frankfurt/Wiesbaden for 5 days. I completed the online reservation and paid EUR 262.95 for the car which I would collect on the 12th November upon arrival in Frankfurt Airport. My Credit Card was debited on the 8th November with the said agreed amount. After almost ..." Read review
04.12.2012

Ciao members have rated this review on average: somewhat helpful

Community Level 1fumanschuh

fumanschuh

Prepaid = Rip off

AdvantagesNone

DisadvantagesCustomer Service

"...not used second day. Following sixt "rules" in the moment you prepay any refund is made impossible! In our opinion that is ridiculouse and we really wounder if that is actual leagal. Using the prepaid option not only gave an interest-free credit to sixt, we would also have paid 70 euros less for the car if we had choosen the pay at arrival option. Talking to customer service was also useless. They seem to be trained repeating the same sentence...."its ..." Read review
08.03.2012

Ciao members have rated this review on average: somewhat helpful

Community Level 1Spaulding

Spaulding

"Extra cleaning scam" at Sixt

Advantages?

DisadvantagesOrganized scam

"We rented a SUV for 7 days last December in Danmark, and we have been framed when we returned the car. The man in charge checked the car in and out and said everything was OK and we both signed the return sheet, but after we returned home, we noticed an extra charge of 500 DK (about 100 $) for "extra cleaning" ! We complained and it turned out that some dirt on the floor is "unacceptable" when you rent a SUV for 7 persons for a week in winter at ..." Read review
05.01.2012

Ciao members have rated this review on average: somewhat helpful

Community Level 1JPMesa

JPMesa

Sixt = FRAUD!!

AdvantagesNice cars...if you want to help pay for them.

DisadvantagesComplete ripoff!

"Sixt = FRAUD!! If you rent from Sixt be prepared to pay for ANY slight damage that may or may not exist or be noted at the time of rental. I rented a very nice BMW and returned it in exactly the same condition I received it. Sixt later wrote me a letter stating that I owed them 800 Euros for 'damage'. When I asked for what damage, they sent me a picture of the SMALLEST, most insignificant tiny paint chip barely able to be seen by the naked eye that ..." Read review
21.09.2010

Ciao members have rated this review on average: somewhat helpful

Community Level 1Zuldainis

Zuldainis

I'm begging YOU!!! for your own sake...STAY AWAY

Advantagesbig fat 0

Disadvantagesrentig a car from Sixt..

"...and ended up dealing with SIXT for last tree weeks. We had car rented for 5 days. Got the car from TORP airport (Norway). to begin with we did not get the car we booked...beeing naive we said thats ok... had a great time...went back to return....and of corse there was no one there to check the car on return...so... we parked car in the designated area...droped keys in to the box as it say on the info left on the desk ...and ...went home...just ..." Read review
25.02.2010

Ciao members have rated this review on average: somewhat helpful

Sixt will not return insurance deposit

AdvantagesA great way to lose money

DisadvantagesUnhelpful branch manager, poor customer service.

"...£300. The insurance company paid Sixt in October. It's now almost December and I still haven't been refunded. The manager of the Belfast branch refuses to even respond to email. Unhelpful and obstructive doesn't even begin to cover it. Unfortunately, I am not the only person this has happened to. ..." Read review
30.11.2012

Ciao members have rated this review on average: somewhat helpful



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