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Sixt Rent A Car

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Reviews - Sixt Rent A Car

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Super

“London to Lebanon”

published 02/05/2003

Great selection of vehicles, reasonable prices.

Bad experience, read on

I’ve been wondering what to write a review on for a long time now. It’s been nearly a month since my last review on here so I thought I should blow the dust and cobwebs off my computer and type away something that would benefit as many people as possible. So after coming up with a policy for...

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Super

“Car Rental Experience”

published 25/02/2001

see above

see above

Earlier this year, I rented a car when I was on a one-day trip in Brussels, Belgium. Previously, I always used public transport or taxi when I was visiting a foreign city. So this was the very first time in my life to rent a car, and I'd like to share my experience form that with you. Why did I...

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Not for me

“The Italian Job”

published 02/08/2005

None

Rubbish cars, no customer service

The Italian job? It's me been done by this woeful car hire company, sign up with them at your peril. YOU HAVE BEEN WARNED. In early July I flew from the UK to Rome Ciampino airport for a family holiday. I chose to book a family car, E class (Renault Scenic, Fiat Stilo class) with Sixt as the...

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Not for me

ABSOLUTELY NONE

HIRING A CAR FROM THEM IN THE FIRST PLACE

Sixt is the most negligent and un-customer friendly car hire agency around. It's been 3 months and we are still dealing with their negligence. First off, we made an online reservation for a diesel vehicle and upon retrieval at the Sixt Branch we received a verbal confirmation that the car we...

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Not for me

None

Sixt Car Rental are thieves!

NEVER, EVER HIRE/RENT FROM SIXT! When I went to pick up the car I told the agent that I had already purchased collision damage waiver insurance through the booking agent, rentalcars.com. The agent lied to me and said that the insurance I purchased through rentalcars.com was not valid. In addition...

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Not for me

“Do not use!”

published 26/10/2005

good location

terrible to deal with after the fact

We rented 2 cars from sixt for 12 days while visiting Germany and Italy. Getting the cars was easy we took the extra insurance so that if anything happened there wouldn't be a problem. While driving to Italy my Brother-in-laws car was out of oil and we had to stop and buy oil so the car won't...

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Not for me

published 31/08/2007

We rented a car from Sixt for a week in England. We wanted insurance protection and chose Sixt because insurance was included in the rate. While driving on paved roads in the Cotswolds we had a flat tire from a puncture that required a new tire. Sixt said we must pay for the tire even though we had paid for the insurance. We have had flat tires before on rental cars but have never been required to pay for the tire. In the future we will rent from one of the major car rentals instead.

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Not for me

“Dodgy additional cost”

published 07/05/2008

Easy to use website

Hidden costs

When I called Sixt car rental in Battersea, London asking if it would be ok to keep the car an extra day, I was told no problem. I was even told that they would sort it out with their head office so that I would keep the spacial rates. When I returned the car, I asked to see the final cost (yes...

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Not for me

None

Everything

SixT ruined our holiday - never use this company After SixT had ripped me off with millage charges on a previous holiday, I had sworn never to use the company again. Unfortunately it was my friend that booked the rental car for our holiday, so before I had a chance to object we had a SixT rental...

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Not for me

No

Awful service, rude staff

If you plan to rent a car in France Never rent a car in Sixt!!! Awful service, rude staff. French service was so crappy for some reason.. We rented a car in June 2011. We spent more than an 1.30 hours in the line (while others companies were really fast and let people go for 2-3 minutes), we were...

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Excellent

on the spot upgrades, discount for prepayment, tex...

limited diesel car selection in entry level range

As a Sixt Gold Card holder, I always choose to rent from Sixt when in the UK. They are perhaps a little more expensive, particularly for one day rentals, but there is piece of mind and great customer service. I always opt for full no excess insurance, and usually go for an on the spot upgrade...

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Not for me

None

Fraudulent company, in my opinion!

You think you have had a perfect holiday. You hire a car from Sixt. No problems whatsoevr. You return the car, never expecting to hear from them again. Why would you? Ten days later you find (amongst all the other hire costs) the figure of £1,000 - with the little word 'damages' hidden amongst...

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Satisfactory

many destinations, fabulous website

really expensive

They work as the others, nothing special. In many locations they have their own offices, but in Spain, they only work as a broker. They take your booking, you have to pay in advance, and they send your booking to a provider such Europa rent a Car or Record. I have been comparing prices, with the...

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Super

“Overall good experience”

published 16/02/2006

Relatively cheap

None

We hired a car for 14 days to drive around Italy and found their Milan outlet to be easy to locate, easy to get in and out of (ie to get on the freeway etc) and we had enough of a selection of cars to pick from. The staff were not terribly clear however when it came to explaining the insurance...

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Not for me

Cheap

Poor Customer Service, No managers, Poor complaint...

Rented a van from Sixt. They arranged for it through one of their partner firms and everything seemed fine. Filled all the details in etc. Went to collect the van only to be told that the partner firms insurance wouldn't cover me and that Sixt should never have made the booking as they were aware...

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