South African Airlines - SAA

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1-9 of 9 reviews of South African Airlines - SAA   sort by: Usefulness | Product rating | Date
Approach with extreme caution!
Review of South African Airlines - SAA by 2Quizzy

Advantages: Competitive cheap international flights. Good safety record.
Disadvantages: Seats are hellish in economy. Service is a russian roulette gamble from good to ghastly.

...if you are travelling within South Africa – none. I never had them run out of food. In fact I found they fed me too much! On a trip where I had to change flights a few times I was served food on each flight. First breakfast, then a snack and then lunch! I rolled off the last flight about 5 kg fatter than when I started! The food was fair to good. I can’t remember breakfast. It was early and I was half asleep, but I do remember that the snack was a ... Read review

Ciao members have rated this review on average very helpful
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very helpful

23.10.2003
South African Quality
Review of South African Airlines - SAA by danieletheridge

Advantages: Nice staff...
Disadvantages: Serves LHR with check-in problem

South African Airlines has recently had a facelift to bring in its new logo and tail designs, looking more sunny and South African. They also serve a variety of markets, of which I will try and address most of here. First of all, there is the SA Airlink domestic market. This airline has only recently joined the South African fleet - a few years ago it was an independant company. But South African is taking care of it, and keeping it young, and ... Read review

Ciao members have rated this review on average very helpful
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very helpful

04.05.2001
An airline very much let down by it's staff
Review of South African Airlines - SAA by GermanGirl99

Advantages: Direct daily Services between London and Cape Town/ Jo'Burg
Disadvantages: rude staff

I flew South African Airways in June/July last year. I flew from London to Cape Town, travelled overland from Cape Town to Port Elizabeth, then picked up a flight from Port Elizabeth to Jo'burg with an onwards connection back to London. The main reason I chose the airline was that it is one of the few airlines offering direct services between London and Cape Town and London and Johannesburg. The second reason was that they are part of the ... Read review

Ciao members have rated this review on average helpful
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helpful

19.02.2007
(21.02.2007)
South African a pleasure to visit
Review of South African Airlines - SAA by KELLYLOUJ

Advantages: Cheap, Convenient, On time, Excellent Cabin Crew
Disadvantages: Legroom, lack of food

...the onboard service offered by South African Airways. Check-in was easy simply provide your credit card or Voyager Card (their frequent flyer programme) at check-in with your passports and you are checked in. (I had already pre-booked seats via www.flysaa.com) At Joburg there were no announcements for final boarding so I sat staring at the screen waiting for the boarding announcement to flash up when it did I proceeded to board the aircraft, ... Read review

Ciao members have rated this review on average helpful
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helpful

09.08.2005
Quick review of South African Airlines - SAA
Review of South African Airlines - SAA by jlwils

If you fly out of Gabarone, Botswana your luggage will almost always be gone through by the luggage handlers. I have had running shoes, shirts, vitamins, allergy medicines, underwear, socks, gifts and books stolen from my luggage at the Gabarone Airport. It sucks, and it seems like South African Airways will not do anything about it.

Ciao members have rated this review on average helpful
helpful

21.08.2007
No 1 chioce for London to Cape Town
Review of South African Airlines - SAA by chatt79

Advantages: Good entertainment system & attentive service
Disadvantages: small seat pitch, seats in centre less room than seats at side

I found South African Airlines exceeded my expectations, the inflight service was good on both the long haul sectors and the short haul domestic sector from Cape Town to Jo'burg. The flights were punctual and the staff very attentive with a good attitude. I would definately recommend sitting at the side of the plane for long haul flights as the seat pitch seems to be less in the centre seats. On the London to Cape Town route I think this is the superior ... Read review

Ciao members have rated this review on average helpful
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helpful

06.07.2006
DONT FLY WITH SOUTH AFRICAN AIRWAYS
Review of South African Airlines - SAA by WIMMU

Advantages: DONT FLY
Disadvantages: NEVER FLY

... IN 2007,I TRIED BOOKING THE SOUTH AFRICAN FLIGHTS ONLINE AND WAS SUCCESSFUL. I GAVE MY CREDIT CARD NUMBER AND GOT THE CONFIRMATION DETAILS. --YET, WHEN I SHOWED UP IN THE SOUTH AFRICAN AIRPORT, I WAS REFUSED. THEY SAID MY CREDIT CARD WAS FAULTY. IN THE END, I HAD TO BUY ANOTHER REPLACEMENT TICKETS. --AFTER ONLY I RECEIVED MY MONTHLY BANK STATEMENT, THEN I REALIZED THAT THE AIRLINE HAD CHARGED ME FOR THE FLIGHTS THAT I DID NOT EVEN FLY.IF ... Read review

Ciao members have rated this review on average helpful
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helpful

15.04.2008
Patriot or not
Review of South African Airlines - SAA by Samuraj

Advantages: It takes you places
Disadvantages: You never know whether your luggage is on the same flight!

Since I am a South African I have been flying with South African Airlines many times. But years ago it has been a nice experience but it has changed. The main reason for this might be the fact that SAA is the only large airline in South Africa. Other companies have tried to fly nationally but it was unsuccessfull. If you fly internationally the service is better, but there is competition and they have to earn their reputation. The main problem ... Read review

Ciao members have rated this review on average somewhat helpful
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Punctuality
Space
Value for Money
somewhat helpful

14.05.2003
Unreliable On time travel
Review of South African Airlines - SAA by Horatio_5

Advantages: Fairly Friendly Staff
Disadvantages: Its going to be late and they are not all that apologetic

I recently on Dec 12th 2006 took them from LHR to JHB and they were over 2 hours late. Reason Security Breach at airport. All other flights seemed to leaving on time. Going back on the 17th of Dec flight now 4 hours late and still not sure if it is going to leave since I am writing this from the lounge. People were here at 5:00PM for a 9:30PM flight and now it is delayed to 1:30AM. Reason they had a medical emergency on the flight. I could be ... Read review

Ciao members have rated this review on average somewhat helpful
Food Quality
Customer Service
Punctuality
Space
Value for Money
somewhat helpful

16.12.2006

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