Sri Lankan Airlines

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1-9 of 9 reviews of Sri Lankan Airlines   sort by: Usefulness | Product rating | Date
Their wish for my pleasant flight came true
Review of Sri Lankan Airlines by danieletheridge

Advantages: Good meals, lovely staff, sexy staff, modern airbus fleet...
Disadvantages: Dodgy shedule, no First Class just Economy and business!

...soon on Ciao** 'Welcome on board Sri Lankan airlines. We wish you a pleasant flight.' That's what I was told. And that, generally is what happened. On nthe way out to Sri Lanka, from Heathrow, we - me and my family - were rather excited to be going to Sri Lanka. We had never been before, and were rather disappointed when we had to leave, but now, more about the airline. Sri Lankan has only recently changed it's name form AirLanka - a good move ... Read review

Ciao members have rated this review on average very helpful
Food Quality
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Punctuality
Space
Value for Money
very helpful

03.03.2001
(04.09.2001)
Sri Lankan Airlines: A Taste of Paradise
Review of Sri Lankan Airlines by perera

Advantages: Great Food and Crew, Comfy Seats, IFE is Top Notch!
Disadvantages: Business Class always fully booked.

...being greeted with Ayubowan (traditional Sri Lankan greeting) at the door and taking my seat, I was given hot towels before the flight took off (I've not seen this done in 'economy' on another airline). They also given menu booklets to all the passengers in economy. It makes you actually feel like the money you've spent is being used for your service and enjoyment. The crew were amazing: friendly and warm. I had a pasta type meal for dinner which ... Read review

Ciao members have rated this review on average helpful
Food Quality
Customer Service
Punctuality
Space
Value for Money
helpful

27.11.2000
(09.10.2006)
Avoid at all costs
Review of Sri Lankan Airlines by saltyonehundred

Advantages: NONE
Disadvantages: Non existent customer service, bad inflight service, limited leg room, damaged luggage

...fly again is Sri Lankan Airlines. I flew Sri Lankan Airlines from London to Malaysia in July 04. First of all we were told to reconfirm our flight but the phone lines were either continually engaged or if you did get through you were put into a queueing system for a long time. At Heathrow there were only 3 check in counters serving the entire flight hence check in really did take 2 hours of queueing . The flight was completely full hence the cabin ... Read review

Ciao members have rated this review on average helpful
Food Quality
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Punctuality
Space
Value for Money
helpful

07.08.2004
(21.01.2005)
Always late, Often cancelled
Review of Sri Lankan Airlines by mandyhaley

Advantages: Low fares
Disadvantages: Unreliablity

...to the 5* opinions of Sri Lankan Airlines. We travelled with them recently and had a variety of problems. We were due to fly from Sri Lanka to the Male in the Maldives at 0700 (and pick up a connecting sea-plane to the resort). However, the day before we were due to fly we were told that the flight had been re-arranged to 0500, so we missed most of our night's sleep. However, that was only the start of our problems. After an early wake-up call, ... Read review

Ciao members have rated this review on average helpful
Food Quality
Customer Service
Punctuality
Space
Value for Money
helpful

14.05.2001
Comfy and spacious
Review of Sri Lankan Airlines by kayleybo

Advantages: comfortable seating, excellent in flight entertainment
Disadvantages: local food!!

Having travelled to Sri Lankan with Sri Lankan Airways in October this year, I was pleasantly surprised with the on board service and the actual aircraft layout itself. I travelled on a 11 hour direct flight from Heathrow to Sri Lanka and sat on an economy seat. The seat itself was very spacious, with a seat pitch of 33" and seats had adjustable head and arm rests for extra comfort. Formation of seats was 2-4-2 and allocation of seats was pre-bookable ... Read review

Ciao members have rated this review on average helpful
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Punctuality
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Value for Money
helpful

05.11.2003
Simply awesome
Review of Sri Lankan Airlines by Fazlu

Advantages: Friendly crew, Food, IFE, Legroom, Aircrafts
Disadvantages: Nothing much

I flew Sri Lankan from TRZ - CMB - DMM. This was an unplanned trip where I had to make certain changes to my itnerary and had to take an airline available to make it home. At Trichy Airport ( Souther India) - I noticed the pleasant groud staff of Sri Lankan dressed in red. Now usually the airport (which is tiny) is served by Indian Airlines staff, but I was anyways surprised to find UL Staff. Well I was tagged and sent into the boarding area, ... Read review

Ciao members have rated this review on average helpful
Food Quality
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helpful

07.09.2004
Quick review of Sri Lankan Airlines
Review of Sri Lankan Airlines by SAMANTHAXCV

Unfortunately last December I had to fly Sri Lankan from Colombo to Frankfurt and return. In both ways they did not give me the food I wanted. the crew does not know "customer service and Hospitality.

Ciao members have rated this review on average helpful
helpful

11.01.2008
(08.01.2008)
Ruined our honeymoon
Review of Sri Lankan Airlines by Jackdawbob

Advantages: On time
Disadvantages: Uncaring, incompetent, old planes and not working in flight entertainment

...flight from the UK to Sri Lanka, so I wan not amused when I was asked to try 5 different pairs of headphones to sort the sound out, and even less amused when my screen went blank, never to work again. The flight attendant tried 3 times to reset the system to no avail, managed to spill my drink all over me, before finally admitting that it wasn't working. When we complained to head office in Colombo, I was given the run around for 3-4 days (of my ... Read review

Ciao members have rated this review on average helpful
Food Quality
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Punctuality
Space
Value for Money
helpful

09.03.2007
The best airline in the world for me
Review of Sri Lankan Airlines by SENEHE

Advantages: good service
Disadvantages: Thay chenge there good name airlanka

...always try to fly in sri lankan airlines. cos thay prowide the good service. very good foods and cindfull servise.there are yung and very biutyfull air hosters in the fli ght.and ground hosters also very yung and butifull. thay are speeking very nisely. always flights are on time. some other uropiyan or american airlines are not up to standed like that. but they have done very stupid thing. that is thay change the name of air line. air lanka was wery ... Read review

Ciao members have rated this review on average somewhat helpful
Food Quality
Customer Service
Punctuality
Space
Value for Money
somewhat helpful

12.07.2000

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