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User Reviews

for Stagecoach/Provincial

Rating Summary based on 34 reviews

  • 5 Stars
    3
  • 4 Stars
    5
  • 3 Stars
    4
  • 2 Stars
    13
  • 1 Star
    9

Detailed rating

  • Customer service
  • Frequency of bus / buses
  • Quality of Rooms
  • Reliability
  • Speed
  • 2.4
  • 2.6
  • 2.9
  • 2.6
  • 2.7

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Previous page Next page Page 1 of 4 | 1 to 10 out of 34 Review(s)
  • 28 of 28 Ciao users found the following review helpful
    Picture of Garret

    Garret

    User doesn't recommend the product

    Advantages Advantages Useful as a last resort if you cannot afford a taxi

    Disadvantages Disadvantages Buses often late, Some drivers need to calm down, Expensive

    For my first Ciao op you would think that I would discuss something more engaging wouldn't you? However, this company has been responsible for ferrying my good self to School / 6th form College for several years. As such there is a sense of need on my part to pass judgement on a company that has proved mildly useful. 'Mildly useful'? Surely a service that has helped me in my pursuit of educational enlightenment, is worth more than such faint praise? Yet, this is the crux of my problem with this company. It has caused more problems than it has solved to the residents of Gloucester in some way ... more
  • 17 of 17 Ciao users found the following review helpful
    Picture of BadDay

    BadDay

    User doesn't recommend the product

    Advantages Advantages Buses run, some drivers plesent, local service is OK

    Disadvantages Disadvantages Frequently late, some drivers rude, unreliable

    This review covers two aspects of stagecoach service in South Wales. Firstly the local service in Merthyr Tydfil. I use this service occasionally for short trips from my house to Merthyr town centre and back using services 80 or 81. As a rule I find these services to be prompt and quick, although it is a short distance to cover. The drivers are usually plesent and thatnks to a recent upgrade in the buses, the vehicles are usually in good condition and are spacious. However, the primary reason I use stagecoach is my daily commute to/from work in Cardiff, a distance of around 23 miles each way ... more
  • 65 of 65 Ciao users found the following review helpful
    Picture of danieletheridge

    danieletheridge

    User recommends the product

    Advantages Advantages Frequent service

    Disadvantages Disadvantages Sometimes dirty

    You think that at last you have escaped the UK and that you will be able to relax and forget your troubles which can be left behind in Britain. But if you want to escape British commercialism and all of its large companies, you’re in for a letdown. For the recommendation is that you catch the bus from the airport to the hotel/town/lodging… and you hope to have been set free from Elizabeth II’s land. Think again. For the bus you shall board is a familiar one. The bus you shall board is a Stagecoach one. Yes, continuing my mad tour of NZ, today we look at the buses operated ... more
  • 11 of 11 Ciao users found the following review helpful
    Picture of Taylor28

    Taylor28

    User recommends the product

    Advantages Advantages You can get to places that you want (sometimes), relatively new vehicles

    Disadvantages Disadvantages very expensive, lack of knowldge, manners

    My experience of first provincial is not good. Living in Portsmouth, there are two bus companies, First and Stagecoach, neither are excellent, though each have their own merits and advantages. The vehicles These can vary from journey to journey, you could have a brand new omnicity (new last december) or a relatively new volvo (w or s reg) or a vehicle around this era. Also you could get a surprise, a very old, noisy, dirty, rarely cleaned minibus or normal legnth bus. Now i dont really have a problem with this (being a bit of a lover of nostalgia), its the price that im paying for this that I ... more
  • 3 of 3 Ciao users found the following review helpful
    Picture of 9217niall

    9217niall

    User recommends the product

    Advantages Advantages Usually on time, reliable

    Disadvantages Disadvantages Staff can be rude, prices creeping up slowly

    Stagecoach are one of the leading providers of public transport in the UK. Within my town, Stagecoach are the company that currently provide me with travel and I have to say they offer a competent service. ** The buses ** There are a large amount of well maintained buses and coaches in Stagecoach's fleet. Some of the older double decker buses can be quite noisy but the upkeep of these is great, as they're very reliable and obviously wouldn't be in use if they didn't meet the correct safety standards. The oldest bus I've seen in service is a 'K' reg, so a 1993 bus but there are a heck of a lot ... more
  • 36 of 37 Ciao users found the following review helpful
    Picture of duskmaiden

    Level 7 duskmaiden

    Member since 28/03/2003

    Reviews written: 358

    User doesn't recommend the product

    Advantages Advantages quicker than walking sometimes, my dad drives ffor another branch of this company

    Disadvantages Disadvantages the price, nightbus service

    I rely on public transport to get me about most of the time. Sometimes I am lucky enough to get a lift with my housemate Frank but most of the time it is either Shank’s Pony or the No 50 bus kindly provided by Mr. Souter of stagecoach. So are Stagecoach Manchester any good or am I left champing at the bit as I wait for hours on hours for a non-existent bus as it has been cancelled. Who Are Stagecoach? Stagecoach is a multinational company founded by Ann Gloag and Brian Souter in Perth Scotland. Their main way of building up their multinational empire was to buy bus companies, deliver ... more
  • 17 of 17 Ciao users found the following review helpful
    Picture of blurbubble

    blurbubble

    User doesn't recommend the product

    Advantages Advantages Sometimes you can actually get to your destination!

    Disadvantages Disadvantages Expensive and unreliable

    Stagecoach! Pah! Like most areas the deregulation of bus services some years ago led to a multitude of different bus companies running services within the same area. Where I live (Surrey) we have as our main bus companies Arriva, Stagecoach, Green Line and Safeguard. Stagecoach sticks out like a sore thumb for poor (non-existent almost!) customer service aswell as being hideously overpriced. In my area there are a couple of long routes they run on - one I use(d) fairly regularly to go to a nearby town about 8 miles away - about a 35 minute journey. I've lost count of the amount of times I've ... more
  • 17 of 17 Ciao users found the following review helpful
    Picture of DeusXM

    DeusXM

    User doesn't recommend the product

    Advantages Advantages They're not as bad as you think, fairly reliable, usually works

    Disadvantages Disadvantages Some surly drivers, buses are powered by apathy and half-assedness

    I'll be honest....I don't think Stagecoach is actually that bad. I know they've got one hell of a reputation, and yeah, some of it's true, but in my experience, they've never actually been monumentally awful. I mean, they get me from A to B, only occasionally detouring through point C whilst the driver's mind in somewhere at point D. Above all, I feel sorry for the lowly Stagecoach driver. It can't be easy, weighing 15 stone, or being a transvestite, or, at the more minor end of the scale, old with a moustache. Certainly, Stagecoach drivers appear to be a highly eclectic bunch, and admittedly ... more
  • 18 of 18 Ciao users found the following review helpful
    Picture of Manx

    Manx

    User recommends the product

    Advantages Advantages Scottish / British. Large.

    Disadvantages Disadvantages Large! It got political.

    Stagecoach is a controversial company. It has had its wrist well and truly slapped by various official Fair Trade organisations. The chairman and founder of the company has given millions of pounds to support an action group committed to keep homosexuality banned from sex education in Scottish schools. Stagecoach has Scottish roots. It was a well organised and smoothly greased company that was able to run efficiently, make a profit and grow large enough to swallow a rival. That trend continued; Stagecoach continued to expand by taking over smaller companies that were unlucky enough to get in ... more
  • 20 of 20 Ciao users found the following review helpful
    Picture of belinda9

    belinda9

    User doesn't recommend the product

    Advantages Advantages cheap bus pass.

    Disadvantages Disadvantages takes too long, unreliable service

    I have been using Stagecoach buses for work for over 3 years now. At first they used to be reliable. The bus I used was the X43 to Manchester, I got off at Burnley Bus Station and had 15minutes left to get a coffee before work. I buy a weekly rover which costs £8.50, this gets me to work and back for 7 days if I wanted . I only use it for 5 days, but it's still good value. The journey used to take about 1 hour, I used to take a good book or chat to friends which I have accumulated over the years on the bus. When it got to the winter months, the bus didn't always turn up, or if it did it was 30 ... more
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