Swissair - SWR

...questions, such as: Does Swissair still offer the same renown high quality of service? Is Crossair still the best regional airline in Europe? Will they both manage to survive? How will they merge to form a new airline? Are they cutting down on safety to save money? Will my tickets remain valid? Will my miles be worth anything in the future? I will attempt to answer these questions in this review from my own experiences with Swissair and Crossair, ...
...them, I have travelled on Swissair and Crossair on ten flights in December and January 2001/2002. And because a lot has changed in the services they provide since the September turmoil, I will base my opinion solely on these recent flights. These were all short- and medium range European flights between Switzerland, Germany and Romania, plus two domestic flights in Switzerland. All these flights were in Economy Class, thus I will concentrate my product ...

From_The_Continent 13.01.2002 (23.01.2002) · Read full review
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Review of Swissair - SWR

...Everyone wanted to travel with Swissair for its utmost punctuality and excellent service. I can never forget my first experience with Swissair when I flew with them on a flight from Dakar to Geneva in 1972. I was only 8 years old and if I remember correctly the plane was a propeller engine one. I can never forget the excellent service I received, even at that time, being an un-accompanied minor. One other thing that always struck me was the huge ...
...I continued to use Swissair on many flights mainly to Asia and traveled several times in Economy, Business Class and once had the pleasure of experiencing, their then superlative, First Class whilst on honeymoon and on the sector London-Geneva-Bombay. Swissair’s service throughout all my journeys was efficient and courteous be it on the ground or in the air. Everyone seemed ready to help and go out of their way to serve you and to help in ...

vinodgm 09.10.2001 · Read full review
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Review of Swissair - SWR

...thing to say is that Swissair collapsed in late 2001 and have not existed since. In a rare example of the subsidiary taking over the parent, the regional airline Crossair which was 70% owned by Swissair took over most of the aircraft and routes, was renamed "Swiss International Airlines", and carried on where Swissair left off. Since then they see to have found out why Swissair collapsed, and are finding it tough going; they have recently announced ...
...I was lucky to fly Swissair several times when they were still around. On my recent trip on Swiss, my first, I could not help comparing of course. It was the same aircraft, probably the same people; the washbags were almost the same, the meal choices, the shopping, but it didn't feel quite the same. Something was different. Some would argue that is a good thing, as Swissair are now a statistic and memory. This is not Swissair, it is Swiss. They ...

Vodkaboy 30.07.2003 · Read full review
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Review of Swissair - SWR

...I bought a trip with Swissair from Manchester to Johannesburg, via Zurich. Even though I had been disappointed on the first occasion, I admit that my expectations were too high then, I could only be disappointed and had several reasons to be too : long delay both ways, no personal entertainment in the main cabin of the Boeing 747, crew just polite. As a result, I left last month in a different state of mind : I had had a good deal on the ticket ...
...is so 'grey' and that Swissair connections are so thight that it didn't leave me any time for shopping, I could just rush from one plane to the next. Then the eleven-hour flight. No Boeing 747 on the route anymore, but a MD11, probably even older. Seating was 3-4-2 and I was lucky enough to get a two-seat block all to me. After 45 minutes, drinks were finally served, followed by the meal. The vegetarian meal I had ordered was not on board and ...

MegCasper 18.01.2001 · Read full review
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Review of Swissair - SWR

...weekend I went on four Swissair flights, (Vienna-Zurich-Lisbon and back) having chosen to fly with them because they were part of the Star Alliance, whose Frequent Flyer card I have and also because they offered the cheapest price for getting to Lisbon. The flight from Vienna to Zurich lasts one hour, during which time we were served with a very light meal – Swiss Breakfast (smoked cheese roll, fruit salad and a chocolate bar with coffee and ...
...unlike nearly every other airline, Swissair still served dishes that contained nuts without any warning, being very fond of serving praline chocolate bars, however they did assure me that if you ask for a nut free meal, you will duly receive one. The cabin crew were pleasant and polite, speaking as a rule English, French and German and obviously between Zurich and Lisbon there were also Portuguese speaking cabin staff. The safety announcement was ...

Morgenhund 15.02.2001 · Read full review
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Review of Swissair - SWR

I have flown by Swiss Air on six occasions (London to Zurich return) over the past nine years, but I will be using a different airline next time. On the flight out the co-pilot did not appear to know where he was, or even where he was flying. You could hear the pauses in his announcement as he desperately tried to find out from his colleagues on the flight deck. He also told us that you could see Paris below, before realising that in fact you couldn't ...
...landed at the correct destination after such confidence boosting commentary. The flight back was even more eventful, starting with the check in at our holiday resort. I asked for a seat by the exit - for the extra legroom - and I was assured that this was available and had been allocated. Imagine my shock when I got onto the plane and found that I had been given the row behind the exit row. During the flight we were missed for a second drink, and ...

David0 23.09.2001 · Read full review
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Review of Swissair - SWR

...However, the staff at the Swissair lost baggage desk we're very helpful, taking all details very quickly and ensuring us that we would have our bag as soon as possible, if it hadn't arrived by the following morning we were to phone and find out what was happening. As it happened only a few hours after arriving back home, some 2 1/2hrs away from London, our "lost" bag had arrived. It transpired that when we had changed flight at Zurich, our bag had ...

Gwenick 22.04.2001 · Read full review
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Review of Swissair - SWR

...it's services when it was Swissair few years back. This airline went through lots of troubles and successes. My most recent travel experience with Swiss happened just over a week ago. In few words, I have no hesitation at all booking with this airline. Booking : I'd always reccomend checking their own website for prices but also make sure you always check the fares offered on well known online travel agents (expedia, lastminute etc) This airline ...
...London to Moscow @ 112 pounds inclding taxes.. that is 4 flights in total) as well as really cheap fares to/from Switzerland Booking proccess is very straightforward. Check in: I am big fun of online check in. At the moment Swiss only offers limited amount of airports with which you are able to do that. You still get your Eticket on most flights and check in staff at the airport is quite efficient. On Board: The planes are quite well maintaned. ...

tixonya 13.09.2006 · Read full review
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Review of Swissair - SWR

...the holiday was always the Swissair flight. Swissair were a different class to the other airlines I've flown with. Ignoring the cattle class of the charters, they comfortably beat BA, Lufthansa and American on comfort, leg room, food, service and style. So, when I returned to Switzerland recently after a gap of almost twenty years, I told my wife all about the joys of flying with MY favourite airline. Unfortunately, the helpful, smiling, courteous ...
...automata who would speak reluctantly when spoken to, and appeared to be under strict orders not to smile. The best airline food I ever tasted had been replaced by toy-town rolls in plastic wrappers, no need for the old "real" cutlery there then. My leg room had come down, my level of indignation had gone up. Topped off by the worst landing I've ever come across arriving back at Heathrow and my wifes look of "THAT'S your favourite airline?" I can ...

thejonesboy 19.02.2001 · Read full review
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Review of Swissair - SWR

...of any bad sides of Swissair if they exist. At all times when I was a passenger aboard Swissair flights, the service was excellent (I like announcements in all 4 languages of Switzerland!), food was of highest quality, and crew is of higher class than probably all of other airlines'. In one small country where swissair has an office and regular flights, the country manager meets each and every flight to welcome passengers and ask whether the journey ...

danielyan 14.08.2000 · Read full review
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Review of Swissair - SWR

Even after the grounding, Swiss is still my favorite airline. I have never experienced any problems even though I fly a lot from Europe to the U.S. Compared to Continental, American Airlines, Alitalia and KLM, it is worth to pay a little more and fly with swiss. In addition, this is the only airline who hasn't lost my bags on any flight yet. The flight crew knows many languages such as french, german, italian and english. And for everyone who ...

pepstudent23 22.01.2003 · Read full review
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Review of Swissair - SWR

...a lot I have found Swissair to be the most comfortable airline. On long haul flights first class is superb compared to any other airline (Americain Airlines take note!). You actually feel like your in luxury and the food is excellent. The entertainment system is especially outstanding with videos on a computer that you can stop, watch again etc, other entertainment and viseo games. The Swiss speak any language,offer any paper and make you feel at ...

Konstanze 01.12.2000 · Read full review
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Review of Swissair - SWR

Swissair have really "missed the boat" as far as long haul travel is concerned.Business or economy, the quality of travel is barely comparable with that of 10 years ago. Long Haul MD11 flights - No entertainment available from individual seating.I recently waited, in Business Class, two hours for "the movie" to begin on the in-cabin screens...and then,guess what, I had seen it already...Hello !!....the competition have in-seat controlled "individual" ...
...even have a "choice" of movies and games.This is even available, free, in economy ! Yes ! we have reached the 21st century....wake-up ! Younger people will not be aware of the standards 10 years ago, but will compare the present airlines and Swissair, will not make the cut ! I saw some commercial material spouting "we care"..I have never been asked for my opinion....other airlines offer "in-flight" prizes for completing questionnaires.I have been ...

smellman 09.09.2000 · Read full review
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Review of Swissair - SWR