The Waldorf Astoria, New York City > Reviews

Advantages: 5 Star hotel in central location
Disadvantages: Some areas could be improved upon

I stayed at the Waldorf Astoria Hotel in January 2004, which was my first (and only so far) trip to New York, and at the time only my second trip to the USA. Given that I didn't feel I'd be regularly jetting off to New York, I'd decided to check us into the hotel I'd always heard about and hence had always wanted to stay at. We arrived late evening by taxi which dropped us off at the main entrance to the hotel on Park Avenue. The lobby area is ... Read review

Advantages: Location, Price, Facilities, it's the "Waldorf Astoria"!
Disadvantages: Mixed service levels, chaotic check-in

The Waldorf Astoria, one of the world’s landmark hotels takes up an entire New York block, between Lexington & Park Avenues at 49th and 50th streets. We thought this would be the ideal place for our 4 night stay in New York in August 2003. We booked the hotel through expedia.co.uk and got a good deal which worked out at £50 per person per night (room only). I had read a number of reviews (on other websites – so slap my hands!) and had mixed ... Read review

Advantages: Your staying in a historic Art Deco landmark!
Disadvantages: Service could be better....

...I ended up in the Waldorf Astoria!!! I've stayed in NYC for business before, and I knew to expect small rooms and spend a lot of money. Here, I was staying in the most historic hotel in the US, oozing Art Deco chic from every corner. Your first impression of the hotel is it's impressive Park Avenue frontage, seen many times in movies. The entrance and reception area is stunning . The clock in the reception hall, a stunning timepiece, shows ... Read review

Advantages: LOCATION
Disadvantages: CHECKIN PROCEEDURE

...delayed. Expecting to start work the next morning I was disapointed that the reception was empty apart from the token receptionist milling around in the back of the desk area. Eventually getting my room key I made my way up to the room. I guess for a 5 star hotel I should have expected that the lifts would work correctly but then again I should have known better. Being an old hotel didn't really instill faith in me as I figured out that the only way ... Read review