Thistle Selfridge, London > Reviews

Advantages: V close to Oxford Street and the shops
Disadvantages: Untrained staff, musty smell, bad value for money

My Husband and I stayed here for the weekend (13-15th July 2007), we purchased a theatre package online and this was the hotel chosen for us. ON ARRIVAL: Upon arrival at the hotel, it looked very grand from the street and was attached to Selfridges. A top-hatted doorman opened the door for us, and wished us good afternoon. Once we entered the hotel, the welcome stopped there really. Wanting to check in, we approached what turned out to be ... Read review

Advantages: Great central London location!
Disadvantages: Poor customer service in general

I recently stayed for a night at this well known hotel - I had always wanted to stay there, as it was so close to Oxford Street - a mecca for a shopoholic such as myself! - but am sad to say that I was very disappointed in general with the hotel. I arranged to stay on a Friday night, as I had theatre tickets & did not want to travel home again late that same night. I prebooked the hotel, requesting a double room for myself & my partner, with breakfast ... Read review