Thomas Cook Airlines (powered by Condor) > Reviews

Advantages: Light and Bright, Good Reputation, Friendly and extra smiley crew!
Disadvantages: Little legroom, OK Meals

...was we were in the Thomas Cook Travel shop and buying the tickets for a fortnight. BACKGROUND As part of the Thomas Cook package we were departing from our chosen airport, London Gatwick Airport (LGW) and were flying with Thomas Cook, a new experience for me but I have heard great things about them, none to be doubted. We arrived three hours before departure (very early, and I thought it was only long-haul flights that had three hours, but ... Read review

Advantages: Cheap.
Disadvantages: Most cramped seats of any airline I've ever flown with.

...back in April 2006 with Thomas Cook Airlines. As we holiday in the northern part of the island and usually fly with the grossly overpriced Cyprus Turkish Airlines, this was the first time that we had chosen to fly to an airport in the south with a cheaper charter flight and then cross the border into the north, all in the name of saving quite a lot of money. Perhaps if you are five foot tall and don't really put much stock in an expectation of ... Read review

Advantages: Clean plane, family friendly and helpful staff.
Disadvantages: None

...to write a review on Thomas Cook Airlines. Flight tickets can be purchased either online direct from the Thomas Cook website or from just about any tour operator. Due to our party size our tickets couldn’t be purchased online but we were able to buy them over the phone through the phone number listed on their website. The sales service was excellent, the tickets arrived in ample time and came with plenty of baggage labels. We arrived early to ... Read review

Advantages: Nice, pleasent staff, clean plane , nice meal, good allround service
Disadvantages: none in my experience

...you about my experience with Thomas cook airlines. Obviously my flight was not long haul but heading on for the 4 hour mark to Fuerteventura this is long enough for me on a plane. Check in at Gatwick South Terminal a couple of weeks ago was much more busier than I expected, especially at 5.00AM. There were about 6 or 7 check in desks operational at this time with three or four not being used. The queue was massive and we had to wait about 45 ... Read review

Advantages: friendly &reliable
Disadvantages: LEG ROOM!

We have travelled twice with Thomas Cook Airlines. The last being in November 2004, flying from Glasgow to Sharm el Sheikh (Egypt). Check-in was 3 hours before departure and the desks even opened slightly early . The staff were friendly and helpful even although it was still only 5am! Everyone moved slowly forward for the usual weighing of bags,security questions -have you packed your own bags? Has anyone asked you to carry anything for them? ... Read review

Advantages: Good Value, On-Board food is OK and Nice Cabin Crew
Disadvantages: None!

...and the flight was with Thomas Cook... MY EXPERIANCE Arrive at the airport three hours before the flight, as reccomended on the flight ticket and by the staff in the Thomas Cook high street branch. Went to the checkin desk, showed them all of our tickets and passports and then they weighed out bads/luggage. Everything was fine and they put the bags to on the luggage tray to go on the plane when it arrived... And then we went through to the ... Read review

Advantages: Cheap
Disadvantages: Rude, unfriendly, dangerous, and uninterested in customer satisfaction

...the terrible experiences on board Thomas Cook Airlines. The first time i flew with Thomas Cook was a few years ago when going to Florida. I arrived at the airport very excited as this was my first long haul flight. After waiting in the checkout queue for well over an hour with no explaination for the delay, a solitary Thomas Cook rep came out with a pile of letters, gave them to the person at the front of the queue and told them to take one and pass ... Read review

Advantages: Flights were on time
Disadvantages: Last call without first call

...family and I went with Thomas Cook to Cyprus. My father was responsible for booking the holiday and typically he was too busy. Then about two weeks before he admitted to the family he had not booked a holiday. So we told him to get on the computer and not come off until he found a holiday. He eventually found a holiday for the following week. Unfortunately by booking late you don't get much choice so we had to take off from Manchester Terminal 2. ... Read review

Advantages: Friendly staff, also see review
Disadvantages: Expensive in general, also see review

We used this airline a couple of weeks ago on the way to and from Turkey. We didn’t book a holiday with them, only flights, and for me they weren’t the best flights we’ve had. In a nutshell (the review’s probably more readable this way): ~’~’~ GOOD POINTS ~’~’~ * They are very child friendly, as we were boarding, my sister got given a fun pack to keep her occupied (crayons, books, activities etc), a pillow and a blanket. * There are plenty ... Read review

Advantages: leather seats, friendly staff, good food
Disadvantages: pre-allocated seats which could not be changed

...to and from Austria with Thomas Cook and I have to admit I previously had no idea that they actually ran an airline themselves! A friend of mine booked the flights through the Barclaycard travel service and we got a good discount on our whole skiing holiday as Barclaycard holders. The whole holiday was provided by Thomas Cook along with Neilson Holidays and everything thankfully ran very smoothly. I flew from Gatwick to Innsbruck and and as a nervous ... Read review

three of us flew with thomas cook on flight tcxo8k to dominican republic . we had a very comfortable flight the staff were great they were cheerful and chatty with all the passengers the food was nice and hot the service efficent we travel abroad twice a year and this was the best flight we have been on tv on back off seat with free head phones was a plus .good return flight to

Advantages: Good Cheap Flight
Disadvantages: The Planes

...Comments I flew on the same Thomas Cook flight last year, and it was one of the best flights I have ever been on, but this year it was a different story. 4 Days before we were due to depart we got a call from Thomas Cook telling us the flight times had changed. When we got our new tickets we could see that the aircraft had been changed from an A320-200 to a Boeing 757-200, which we thought would be better. We thought wrong! On the Sunday ... Read review