Advantages: Easy, friendly staff, no hassle Disadvantages: Bit slow sending out wedding info
...through.
I have used Thomas Cook twice now and i have found them to be very good, i personally have had no problems with them, had to chase them up on a few things but nothing major. The guide book best to show the resort we went to is Carribean Holidays by Virgin Atalntic.
*BOOKING:*
In february 2004 we decided that we wanted to get married at Club St Lucia in St Lucia. Now we have been there before and we enjoyed it ,as it was so good for the ... ...We went to see Thomas Cook and make the arrangements. In total there were going to be 10 of us going which included parents, best man and us and our kids. We did have a litle shop around beforehand but found Thomas Cook Signature (subsidary of Thomas Cook) the cheapest. We booked the holiday and they required a deposit of all of us which was £135.00 for each person including the children. Now that included a £10.00 each for our travel insurance through ...
iloveshoping 31.03.2005
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Ciao members have rated this review on average: very helpful Review of Thomas Cook
Advantages: well know operator. Easy to use website Disadvantages: none that I have experienced........
...about holiday browsing on the Thomas Cook website was 'the prices on here are just going to be up in the air somewhere' - but I was wrong, I got a pleasent little suprise......
In February this year, I had looked at every single holiday web site I could possibly think of - and found a holiday to Argassi in Zante for the Windmill Bay Apartments, it really took my fancy - I initially found it through the Mytravel web site who list all the holidays ... ...was until I logged into Thomas Cook's site, entered the ususal date details, departure airport details etc... hit the search button, and it brought up about 16 deals of what they recommend with their own company, but then I noticed another link saying 'More Great Holidays' which I clicked on............ and low and behold, there were more deals from other travel companies like Manos, Panorama, etc...
after clicking through a couple of the pages, ...
Lezann 20.05.2005
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Ciao members have rated this review on average: very helpful Review of Thomas Cook
Advantages: FANTASTIC WEBSITE BUT IF YOU HAVE TO TELEPHONE Disadvantages: THE STAFF CAN TRY TO PERSUADE YOU A LITTLE TOO MUCH
...inveterate holiday-goer, I generally use Thomas Cook's website to find hotels, apartments, and special late deals, mainly because it's easy to navigate and is more informative than most. www.thomascook.co.uk.
ADVANTAGES:
The Thomas Cook website is one of the best I've used for holidays (I am assuming here that everyone knows how to get around the internet as Ciao is web-based!). Filling in details such as number of people, travel destination, hotel, ... ...of, say, a month! Thomas Cook's website gives you the flexibility to specify that wonderful "any day" within a month. So, 10/10 for that! With regards to the amount of money you wish to spend, Thomas Cook's website asks you to specify your budget. It will then do a search and, if it can't offer the exact place for the amount you can afford, will offer alternatives, e.g. if you've put in £200 for Tenerife, and it can't do it, it will offer you, say ...
fekete 08.04.2003
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Ciao members have rated this review on average: very helpful Review of Thomas Cook
...holidays have been booked through Thomas Cook, and if that's not an indication of a good company, I don't know what is. Here's a summary of the (many) good points and (fewer) bad points I've found. The Good : Although the chain is a large one, they have many smaller branches rather than fewer larger ones which gives a more homey atmosphere. Case in point : along Market St in Manchester (which later turns into the Piccadilly approach) there are 3 ... ...has not put me off Thomas Cook for life. I will continue to book the majority of my holidays with them (others come from the internet, not a diferent agency) for at least as long as I'm at Debenhams - we have a concession there which means I get a discount (yay!). Next time you're looking for a holiday, check out thomascook.com or pop into your local branch and don't just book it, Thomas Cook it. ...
zoe_page 17.08.2001
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Ciao members have rated this review on average: very helpful Review of Thomas Cook
Advantages: Very good quality and staff knowledge, shops are everywhere Disadvantages: Slightly expensive
...Look no further than Thomas Cook. As the founders of the package holiday, Thomas Cook have the edge when it comes to choosing those weeks in the sun, or on the sea, or in the jungle or in Paris or…. The list goes on. In my usual style I will dissect and inspect each section of Thomas Cook, starting with…
~LOCATION~
Thomas Cook has stores nationwide, in nearly every town – my local town (Taunton), has two, both of a similar nature. ... ...~PHSICAL LAYOUT OF SHOPS~
Thomas Cook shops are, in general, quite large, and easily accessible for wheelchair. On one side of the store is the sea of brochures, with a selection of companies, including JMC, Thomson, Sky tours and First Choice among others. The other side of the shop contains the cheerful travel consultants, perched behind their screens, eagerly awaiting your custom. The store looks ‘nice’, with all the late deals posted ...
leematthews 11.05.2001
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Ciao members have rated this review on average: very helpful Review of Thomas Cook
Advantages: Cheap. Disadvantages: No space to sit down.
...on a plane chartered by Thomas Cook for a Saga (over 50s package holiday company) holiday tour. Every other person on our flight was over 50 and because it was a charter flight, there were an extra 12 rows of seats which means that you have no leg room and are not allowed to lower your seat (although nobody told us this until we did, and were hissed at by several octogenarians).
Check before you fly and if possible, book a seat near the front of ...
Motley 05.09.2000
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Ciao members have rated this review on average: very helpful Review of Thomas Cook
We recently travelled with Thomas Cook and found them refreshingly good. With a recent poor experience with Going Places we were reluctant to book with any travel agent again but Thomas Cook restored some faith in travel agents with us.
Their staff were friendly and seemed very well trained. They found us a holiday with JMC at short notice and followed through their service quickly and efficiently. Our holiday destination was unknown until we arrived ...
gravin 02.08.2000
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Ciao members have rated this review on average: very helpful Review of Thomas Cook
Advantages: Good holiday company and very helpful Disadvantages: None
...I had never booked with Thomas Cook until a couple of years ago. Reason being is I had always been told they were expensive. It appears nowadays one holiday firm is the same as any other so it blows that theory clean out of the water. They are always very busy when I go in there so that too is a good sign! Recently I booked the holiday of a lifetime for my honeymoon. To make it a bit different, we wanted to spend a bit of time talking it through ... ...This is where the Thomas Cook service took over. We booked an appointment with their "long distance and faraway destination" specialist. This lady was very helpful and lead us off to a room downstairs to sit, drink coffee and deal with us on a 1 to 1 basis away from the masses. She was extremely helpful and advised us on the best and worst things about destinations we mentioned. We settled on a tour of USA and Hawaii which she "built" for us. No ...
andycharger 23.02.2001
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Ciao members have rated this review on average: very helpful Review of Thomas Cook
Advantages: Affordable, quick and easy to use Disadvantages: You need to be at home to receive the package and can only be sent to the billing address
...whether you are going with Thomas Cook themselves or not.
If you click on the ‘Foreign Exchange’ button on the left hand side of the screen - which may take a while to load 'cause it's a big site - you will be transported to a magical place that charges you 0% commission on your currency exchanges!
This applies to cash or travellers cheques in any of the listed currencies. All they charge is a £5 flat fee and for that you can get anywhere ... ...registered post and if ordered before midday it will arrive the next working day.
The site is laid out thus:
You start at the 'Select Product' drop down box where you can select either currency or travellers cheques.
You then move on to the 'Select Currency' drop down box where you can choose any of the twenty six available. This then brings up the current conversion showing you how many you would get for your British pound.
The 'Enter Stirling ...
tekk 27.05.2001 (01.07.2001)
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Ciao members have rated this review on average: very helpful Review of Thomas Cook
Advantages: Friendly service when booking Disadvantages: Once booked - service disappeared
...to book our honeymoon through Thomas Cook Signature Holidays last year. We chose an idyllic holiday to Singapore and Bali departing the day after our wedding and Thomas Cook was only too helpful to take our booking.
However we would like to express the severe disappointment and unprofessional treatment we experienced both before and during what was supposed to have been the holiday of a lifetime.
We booked the holiday over a year before our marriage ... ...received a telephone call from Thomas Cook to inform us that our tickets and other travel documents were available for collection. We asked if everything was in order and if any changes to our flight schedules or other itinerary had been made. We were told that no changes had been made. After collecting the tickets and having checked that the details were correct we noticed that our flight from Singapore Changi Airport to Denpasar Bali on the Wednesday ...
secretdancer 12.08.2003
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Ciao members have rated this review on average: very helpful Review of Thomas Cook
Advantages: Friendly staff, competetive prices Disadvantages: None; they'll even phone you on a Sunday!
I turned to Thomas Cook because I was fed up with being treated by an idiot by the tour operators themselves. I have travelled with Thomas Cook before and was pleasantly surprised, especially as they made me a Privilege Member on return from holiday. I let this lapse and had forgotten all about it.
Anyway, I telephoned my local Thomas Cook, having decided that I would book with them if they could get even close to the quote I'd been given by the ... ...be polite" chaps. They got to £150 above my previous quote, so I was reluctant but I explained that I would much rather book with them, if they could get a bit closer to the quote. Without telling them what I had been qouted, they called me back offering me a 5% discount which brought their quote to within £25 of the tour operator's quote. Two days later, I realised from the brochure that I was entitled to £100 off the holiday due to the dates I ...
Zahra 15.07.2000
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Ciao members have rated this review on average: very helpful Review of Thomas Cook
Advantages: helpful, freindly Disadvantages: price, late deals don't exist
I have booked via a thomas cook agency on a number of occasions and have always found the staff helpful and more than ready to throw brochures at me.
Indeed we have had some quite complicated arrangements to make at times and they have always managed to deliver what we wanted.
The prices have been good but now I think by shopping around you can get a better deal.
Thse only problem is common to most travel agencies in that the late deals advertised ...
clerrigo 06.09.2000
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Ciao members have rated this review on average: helpful Review of Thomas Cook
I would recommend Thomas Cook to anyone who wishes to book a holiday, or simply their flights, hassle free. They were brilliant with us when we booked, cancelled and then re-booked with them, providing a service which was just what we needed at that time. We booked through their website and found it easy to navigate and very user friendly. The confirmation e-mail arrived immedicately after processing and the tickets days afterwards, now waiting aroud ...
...the Telford, Shropshire, branch of Thomas Cook.
Whenever I have used them they could not have been more helpful. Their aim seems to be to ensure that you get the holiday YOU want, not sell you any-old holiday to boost their commision.
On my last visit, I spent over an hour with their rep going through options, but none suited me. He gave me some things to think about and I left. All this happened when the shop should have been shut, they didn't ...
Advantages: Excellent service tailored to the Individual's needs Disadvantages:
...holiday through a Travel Agent, Thomas Cook is the one to use. Their whole attitude from start to finish is refreshing - nothing seems to be too much trouble. I was quite specific on what I was looking for and took up 90 minutes of the rep's time but she wasn't satisfied until she located exactly the deal I was looking for. I've used them twice before after terrible experiences with other operators and would never consider going anywhere else now. ...
robbieswain 31.08.2000
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Ciao members have rated this review on average: helpful Review of Thomas Cook
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