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1-15 of 58 reviews of Thomson Holidays sort by Usefulness | Product rating | Date

 

Thomson Destiny - Tropical Transatlantic

Advantages: Price, All inclusive Option, transatlantic crossing
Disadvantages: lower level engine noise, tired cabins - could do with a refit

Thomson Destiny -Tropical Transatlantic Dec 2008 We booked this cruise in October 2007 and obtained an all inclusive deal as our last cruise cost us an extra £600 pound, mainly in drinks costs! We had previously cruised with Thompson last year on the Celebration and think that I actually prefer the layout of the smaller sister ship for a number of reasons, which I will probably touch on later in the review. The early flight from Manchester to Lisbon ...
...I could only describe organised chaos. In all 5 flights had arrived from the UK with cruise passengers and all landed within a very short space of time and due to a malfunction of the baggage handling system, all the luggage arrived for all the planes at the same time, which had a knock on effect on the rest of the usual embarkation process which left a lot of angry complaining passengers. It took us longer to get out of the airport than it did to ...

seamaster30 05.01.2009 · Read full review
Ciao members have rated this review on average: very helpful
Review of Thomson Holidays

Value for Money

THOMSON... Super for Families

Advantages: Lots of Choice, lots to do
Disadvantages: Not many free child places.

...year and picked up a Thomson Brochure. Thomson are a well known holiday operator and have been operating for as long as I can remember. Since they opened a Lunn Poly near us we have been picking up their brochures instead of the usual JMC ones. Thomson offer a variety of holidays such as Superfamily, Gold, Platinum, summer sun, a la carte, small and friendly, faraway shores, Greece, turkey, cruise, alfresco, Florida, freestyle, weddings in paradise, ...
...destination you will find the Thomson staff grouped together holding the banners for both companies. We decided after a lot of thought and looking up reviews that the Golden Avenida Park in Salou was the one we wanted to visit. You can go to various places such as Greece, Cyrpus, Mainland spain and Mallorca. Thomson usually have you tickets to you about 2 weeks before you are due to leave for your holiday. Your tickets come in a nice wee handy booklet ...

Groovee 14.07.2004 · Read full review
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Review of Thomson Holidays

Value for Money

Thomsons All Inclusive Cruise On The Topaz

Advantages: see op
Disadvantages: see op

...Arrival and Transfers ~ The Thomson rep was easy to spot at arrivals and we were directed to a comfortable and newish looking coach. The transfer took about 1 hour to the port. Once there a member of the ship came on board and clear instructions were given for embarkation. A large tent type area was set up on the port and here we collected an envelope that contained various information including stickers bearing our cabin numbers. We placed these ...
...cruise staff that would deliver them to our room. We were told this could take up to two hours but ours arrived within 30 minutes. We were greeted and welcomed onto the ship and once onboard went through the process of handing over our passports and collecting room keys etc. This was fast and smooth with the minimum of fuss. From there a member of staff showed us to our room and the cruise began. The Room ~ Small but clean. The Topaz was built in ...

milmol 20.01.2003 · Read full review
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Review of Thomson Holidays

Value for Money

No longer British - but still Market Leader - JUST

Advantages: Competitively priced and generally honest brochures
Disadvantages: Beware last minute hitches on early bookins

...House (both owned by the Thomson group) and also Co-op Travelcare, we are able to manage our holiday finances accordingly. CAUTION Although you can benefit from early discounts, beware when booking early. On two of my last three Thomason holidays, they have written to me shortly before departure (10 weeks and 5 days respectively) advising me of circumstances that have made travel virtually impossible, i.e. in both cases major building work, which ...
...of the holiday. On both occasions they point blank refused to offer another holiday rated at the prices available at the time we originally booked. In 2000, we had to cancel completely, and secured a last minute deal with JMC to Protaras, which was fabulous. By taking the route of advising you of any last minute changes or problems with your holiday, Thomsons exonerate themselves from having to pay any financial compensation. It is possible that ...

sue.51 23.03.2001 (06.05.2002) · Read full review
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Review of Thomson Holidays

Value for Money

Nosmoth

Advantages: in op
Disadvantages: in op

...thus offering me a discount. Thomson fitted the bill though, and so Thomson it had to be. **** In the UK **** I booked through Thomas Cook on a Pricebreaker holiday. This basically means that they’ll allocate you your accommodation on arrival, but it will definitely come from a given choice of 3 from their winter or summer sun brochure. I wasn’t fussed where we ended up, and since this way was £200 cheaper, it was an easy decision to ...
...resort to resort. Thomson have various brochures incorporating short and long haul breaks, package holidays and discounted no-frills trips. You can book over the phone or in almost all travel agents, but not as yet online at their website. The brochure we booked from was accurate enough – nothing they said was false, but there were quite a few things they hadn’t included. **** In the Resort **** Our flight was on time, and there were ...

zoe_page 20.04.2002 · Read full review
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Review of Thomson Holidays

Value for Money

Customer Service! Where?!

Advantages: Cheap
Disadvantages: Customer Service

...When you first open the Thomson website, all you can see is blue skies and even bluer water! It does make you want to drift away to where that photo has been taken. On the top tabs you have the choice of: Home-takes you back to the main page Destinations-loads up a globe where you can pick anywhere in the world to explore. Click on the desintation you want to look at and it will give you some basic info, photos and reccomended hotels. Holidays-more ...
...Flights-Allows you to book a Thomson flight without any hotel or 'packaging'. Hotels-Allows you to book a hotel without the flights. Extras-Here you can choose car rental, insurance, airport lounges and transfers not normally included in your holiday price. Deals-Has a list of the deals that Thomson have running in certain areas of the world. TV-Shows the deals that they are showing on Thomson TV -Holidays- OK i used the above mentioned holidays ...

clarej69 21.02.2007 · Read full review
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Review of Thomson Holidays

Value for Money

We're Not Interested If You Don't Buy Our Trips

Advantages: Good accomodation selection, accurate brochures
Disadvantages: Poor reps, lack of customer service

...this time of course there Thomson staff were nowhere to be seen. The flight turned out to be an hour late as I predicted on arrival at the airport. Why couldn't the rep just be honest and admit that delays the previous day had had a knock on effect. After all an hour wait seems to be an average delay in Larnaca. OTHER 2001 THOMSON EXPERIENCES Thomson reps no longer seem as willing to arrange wheelchair assistance at airports for their customers. ...
...would hound all of the Thomson staff both in the UK and in Majorca until she found someone who would listen. Imagine my mother's face when the head of the office in Majorca escorted her to the police station the following day and assisted with the statement (vital since the stolen cards head been used for purchases of at least £5000). At least one person from the company showed an interest - but by then they clearlyt knew that the fraud squad was ...

Festa 31.01.2002 · Read full review
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Review of Thomson Holidays

Value for Money

Its Thomspon we couldn't give a Toss Holidays

Advantages: El cheapo holidays with inclusive problems
Disadvantages: El cheapo holidays with inclusive problems

I thought long and hard about writing this Opinion/Warning, about such a long standing holiday operator, particularly having been in the holiday business my self for a few years, however, after much consideration, I thought you ought to at least know what they do to make their profits, other than sell holidays, to cramped destinations, in aircraft with seating plans arranged for Sardine packers holidays....yes folks I am talking about Thompson Holidays...... ...
...browsing...'er as you do !!, and decided to look at some short break or reasonably priced holidays for some new ideas, anyway I stumbled across Thompsons website, I had a good look about and found their bargain section, I couldn't believe it when I saw a 2 week self catering holiday in Rhodes (Greece) for £280 inc flights from Manchester with no extras to pay for in October this year, anyway after some discussion with my missus we decided to book, ...

Dalesman 12.06.2002 · Read full review
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Review of Thomson Holidays

Value for Money

YOUR HOLIDAY - your choice

Advantages: Cheap and Cheerful
Disadvantages: Not best quality

I want to talk about Thomson Just holidays today. I actually work for Thomson so I have a bit of indepth knowledge about the product. Customers are generally delighted with their holiday after booking a just holiday. Just is Basically just a really good value for money option when traveling abroad. When you book a Just holiday, the price includes your flight and accommodation. Flight - Yes normally you sit at the back of the flight. If you do ...
...ask any advice there, but Thomson will also give you their 24 hour helpline number so that if you need any help or assistance in resort, they are always there for you. If you wish to join the welcome meeting, they will give you a place and time to attend that and also give you a list of the Thomson Highlights available to you within resort. Price.....Price can vary depending on resort,board,hotel standards, etc....You can even pick up just holidays ...

carol_uk 12.11.2002 (14.11.2002) · Read full review
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Review of Thomson Holidays

Value for Money

Platinum, because I'm worth it

Advantages: Priority transfers, flight check-in at hotel, high standard accommodation
Disadvantages: Not cheap

Why Thomson Platinum? ===================== Until a few months ago, I had not even heard of Thomson Platinum. A friend of mine recommended Gran Canaria as a potential holiday destination and I started doing some research on the net for suitable accommodation. One of the main criteria for finding a hotel was Air Conditioning, the thought of going on holiday and not being able to sleep due to the heat did not appeal to me or my travelling companion. ...
...of the hotels in the Thomson Platinum collection, mainly because it was one of the cheapest but also had very good review online. So .... what is Thomson Platinum? ================================= Essentially a collection of "affordable holiday packages featuring 4T and 5T hotels" (T is Thomson's scale for grading hotels). At the time of writing, these hotels are exclusive to Thomson and not available through any other UK tour operator. The best ...

steveuk 21.12.2002 (22.05.2003) · Read full review
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Review of Thomson Holidays

Value for Money

miss sold our holiday by Thomson

Advantages: would have been a good compleate package holiday
Disadvantages: wasnt told it was no good for between 13-18 year old

Thomson group, My first holiday with Thomson was absolutely fantastic, we enjoyed every waking moment, and we booked and flew to Sidari in Corfu. We thoroughly enjoyed ourselves. Our hotel wasn’t a huge hotel, only built on two levels with a pool but excellent value for money. Our room was exactly as it was described in the Thomson summer sun broacher, bright roomy and very pretty. We had maid service every morning and came back to a spotlessly ...
...booked another holiday with the Thomson group, believing that we couldn’t go wrong, especially as the year before we had such an amazing holiday exactly how it was sold to us in the broacher How wrong we were. We decided to go to Ibiza. A beach club for my son, just the three of us so this holiday was going to be especially planned with my son in mind. Lots of entertainment for him, football, where a professional would coach him and he could play ...

micheledog 27.02.2003 · Read full review
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Review of Thomson Holidays

Value for Money

JUST a holiday - and thats it

Advantages: Honest reviews of resorts and accomodation
Disadvantages: Some Thomson staff rude, but staff in resort very helpful

...holiday, and 'Just' holidays by Thomson were suggested. For around £200 we booked a holiday in Rhodes for a week, well aware that the main selling point of the company is that it is 'Just' a holiday - namely the flight and the accommodation. The company promises excellent value holidays, with no unnecessary extras and no hidden costs. The holiday was excellent, with basic clean accommodation, a peaceful setting and good value. The brochure was ...
...a second-class citizen by some Thomson staff. We were spoken to rudely, put at the back of the plane and my repeated pleas for a drink of water were ignored. If you go with Just you do not receive a meal on the plane - this is fine, but you should be offered the option of purchasing a meal if you wish. I believe this was an oversight by the company, and that they ordinarily offer the Just customers the option of a meal at extra cost. Transfers are ...

e_l_parker 06.02.2001 · Read full review
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Review of Thomson Holidays

Value for Money

Is Thomson still Thomson?

Advantages: I beleive they are still the best at what they do.
Disadvantages: Can be expensive

...UK the company who own Thomson holidays. I was originally employed by the Thomson Travel Group, the company was the taken over and has now evolved to become part of the world of TUI, the largest tourism company in the world (so I am told). The actual idea behind the world of TUI concept is actually very good. They aim to be present at every stage in the customer holiday from where they book, who they fly with, where they stay and every other step ...
...Britannia airways (soon to become Thomson airways) and they you stay in one of the many hotel chains which the company operates. It has actually got to the point where no matter where you go you can't escape the TUI smile logo. There is a view that this take over has affected the standards of holidays which Thomson now have. To a certain extent this is true in that the company (TUI) aims to 'standardise' everything. All the aircraft from all the ...

tmooha10 03.01.2004 · Read full review
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Review of Thomson Holidays

Value for Money

Topaz Cruises

Advantages: See many places. Fully inclusive. Great food and plenty
Disadvantages: Cabins small and basic. Some waiting for meals in the Yacht club

My first cruise on the Topaz was July 1998 The holiday began by flying to Orlando Florida on a Tuesday. Arriving in Orlando late afternoon. I chose not to have a car but transfers which were very good. We were transfered from Sanford airport to our hotel on International Drive where we were to stay until Saturday morning before our transfer to Port Canaveral, for our seven day fully inclusive cruise on the Topaz. The first four days in Orlando were ...
...provided a shuttle bus service which was excellant and justified our decision not to take the hire car. Our transfer to the Topaz was very easy and our first impressions of the ship was that it seemed a little old, we had paid extra for an outside cabin with seaview, but the porthole was to high to see out of and the cabin was rather basic and not too brightly decorated. Our exploration of the ship was quite good and has the next seven days came ...

uptyu 13.11.2000 · Read full review
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Review of Thomson Holidays

Value for Money

Thomson Holidays lose Court Case.

Advantages: N/A
Disadvantages: N/A

...a Studio, pic at http://members.aol.com/portlanddirect/view.jpg Thomson defence called this a garden view! The next day we were transferred to what we thought was going to be a one bedroomed apartment - wrong! Another studio with kitchen in cupboard and never did get the facilities Judie had promised us. Thomson had offered us £50 each compensation, but we had paid a supplement of £103-60 for a one bed apartment. Logical? No employee of Thomson ever ...
...knowledge available to other unhappy Thomson customers and intend to establish a Resource Centre at www.thomson-holidays.org.uk If you have any Thomson Holiday Group disasters that you would like added please e-mail thomsonholidays@aol.com Advice: 1) Take the brochure with you and read the Small Print. 2) Tape record all conversations. 3) Do a Data Protection Act search on Tour Operator and Travel Agent. 4) Do not give up. We have travelled ...

Richard207 06.10.2000 · Read full review
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Review of Thomson Holidays

Value for Money

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