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Community Level 5MALDIVEDIVER


Premium Service Review with images

Advantages37" Legroom


"=='''*Thomsonfly- Premium Service*'''== The holiday was booked via Portland Direct to the Maldives in December 2007. It is a normal 10.5 hour flight, but after booking we were notified that this would operate both outbound and inbound via Gatwick. We were flying from Manchester so we upgraded to the Premium Service on this occasion. '''Check in''' We arrived at Manchester airport in plenty of time. There was no separate check in desk as stated. ..." Read review

Ciao members have rated this review on average: very helpful

Flying the Thomson Way!

Advantagesgood service from start to finish

Disadvantageshidden costs

"...both ways we travelled with Thomsonfly Airlines which I have to say was a pretty comfortable and painless experience from start to finish. As this was part of a package I can't say how much it would cost to travel with the airline, but our whole holiday for four cost around £1500 for a week. We travelled on a Boing 767 - 200 which seemed to have capacity for about 240 economy passengers. On both flights the aircraft was full but that didn't stop ..." Read review

Ciao members have rated this review on average: very helpful

Thomsonfly : a good day's flying

AdvantagesLeather seats, professional staff, decent room

DisadvantagesExpensive Food

"...very good. We flew with Thomsonfly as part of a package but when you consider we paid £489 for the flight to Egypt, transfers, and a week on a cruise full board it was pretty good value for money. ..." Read review

Ciao members have rated this review on average: very helpful

Community Level 1Mattyboy1606


Premium Cabin or Standard Cabin.... Standard all the way

Advantagesfree drinks, 2 hot meals,

Disadvantagesprice tag when seats in main cabin have enough room

"...times). I would use Thomsonfly again but I would not pay any extra for a premium cabin when the seats are more than sufficient in the standard cabin. One of the perks of paying for the premium seats was the designated and fast tracked check in area, this worked well leaving the UK but not very well leaving Cancun (1 desk for premium cabin and over 20 for the main cabin) A pre take off drink was supposed to be served but this was not served as ..." Read review

Ciao members have rated this review on average: helpful

Community Level 1PerryDigweed


Thomson Airlines-Don't fly with Thomson.


DisadvantagesDon't honour their tickets, "alternative flights" a joke, refuse to fully compensate,

"We booked a flight to Montenegro for summer 2010 with Thomson Airlines . A couple of months later Thomson told us they had decided to no longer fly to Montenegro and offered us an "alternative" flight to a different country on a different day. They refused to reimburse our non-refundable villa deposit. On 12th February 2010 we booked and paid for a Thomson airline flight to Montenegro for two adults and a child. The cost was £ 797.39. Once we had ..." Read review

Ciao members have rated this review on average: helpful

Community Level 1jeckmate



AdvantagesReasonably priced, comfortable seating

DisadvantagesPoor after sales service

"I have flown with Thomsonfly on numerous occaisions. The flights are comfortable and the crew are pleasant. On my return from the Canary Islands, I noticed one of the stewards ducking his head to avoid the screens situated down the middle of the aircraft. Unfortunately, he forgot to duck and knocked himself out and was unconsious on the floor in the galley. This was disturbing for some of the passengers but the situation was dealt with by the rest ..." Read review

Ciao members have rated this review on average: helpful

Community Level 1danielle4033



AdvantagesQuick/ Efficient airline, TV's keep you occupied!

DisadvantagesLong wait for baggage at other end, but thats eivissa airport for you!

"I have recently flown with thomsonfly airlines last month, i travel to Ibiza regularly through out the summer and find that the majority of the time they are the cheaper airline to travel with. Flying from Manchester, the queues to check in bagagge weren't too long of a wait, by time i had looked round the shops its time to board. Thomsonfly airlines are clean, tidy, and spacious as a plane can get. I have only ever been deayed witht them once, and ..." Read review

Ciao members have rated this review on average: helpful

Community Level 1spencerj1986


Thomsonfly.com! what a great airline

Advantagesmodern fleet, good food, punctual, attractive brand, great customer experience

Disadvantagesonly operate the 737 out of doncaster airport - we need bigger planes!

"I have always enjoyed flying with the Thomson brand (formally Britannia Airways). As a small child I have fond memories of large, clean, new aircraft and an outstanding customer experience which I now know to be..as a child of course this would roughly translate to feeling relaxed and happy! Thomsonfly today, in my opinion still try there upmost to ensure that these feelings are retained. A modern fleet of aircraft and constantly adapting to rapidly ..." Read review

Ciao members have rated this review on average: somewhat helpful

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