Travel City Direct

...but had improved enough to travel with us, although still remained partially disabled and the second was a small matter of a hurricane that had decended on the Florida area. As we had heard nothing from the travel company about problem number two, we figured our only problem would be mum. How wrong we were. Saturday 14th August duly arrived and we travelled the short distance form our hotel to Gatwick airport in plenty of time to check in for our ...
...but no update and no Travel City Direct reps to be found, in fact we had to wait until 5pm for an announcement for passengers on our flight to go down to the check in desk. We were then told that our flight had only just left Sanford airport on its way back and we would not now be going until the early hours of Sunday morning, but another update would come at 7pm. At 7pm we were told we would be updated at 8pm. At 8pm there were no reps around and ...

barney3 12.09.2004 · Read full review
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Review of Travel City Direct

...I had booked through Travel City Direct for my flights to Florida this year. On arrival at the airport at 7:30 am, Saturday we were told that the plane was delayed until 6pm due to hurricane problems. No problem - nothing they can do about that,. However, what followed (over the next 56 hours) was almost comical. 1 Throughout the day we were told that we would fly that night. We were repeatedly told that we would not be 'dumped' as the Virgin passengers ...
...over the tannoy for a Travel City Direct rep to come to the check in desk. 4 At 9pm one representative from their subcontracted carrier came out with a handful of letters from Travel City Direct. These told us to get our baggage, go home and return to fly at 10pm Sunday. There would be no hotels. Due to the time and the lack of hotels at this late hour, many passengers were forced to spend the night in the airport. At this point we were told that ...

tattydon 31.08.2004 · Read full review
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Review of Travel City Direct

...not book your holiday through travel city, whom are now part of the xl leisure group plc, and use xl as their airline carriers! My family and i, two adults and three kids youngest aged 6 thought we had a reasonable deal when we booked our recent holiday to orlando. It was our fourth visit and the first time we had booked with T.C.D, we also purchased sunshine first seats aswell as house and car hire as a package. When we first boarded the xl boeing ...
...this within 7 days. Travel city and xl are still continuing to publicly lie and we have instructed a solicitor, we are still experiencing ill health and i am under a lung specialist at present. TO SUMMARISE tcd and xl reps useless and very rude including cabin staff, not at all prepared for these situations. mass amounts of passenger ill health, breach of ec regs regarding downgrade and cancellation, Dont be naive and expect truthfull answers ...

sammie71 21.03.2007 · Read full review
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Review of Travel City Direct

...no exception to this rule! Travel city at the time I booked my last holiday were the cheapest I found on the teletext, and as the other opinions say on here a lot of the last minute deals that are advertised are never available when you phone for them. Travel city did have all the advertised dates available when i phoned to book a holiday. I have done a hotel holiday in florida once but I much prefer to have the luxury of a private villa, they are ...
...pool! The biggest plus with Travel City also is that at Sanford Airport they have a check in desk where you can obtain the keys to your property, this is a great plus for both the frequent traveller and the first time visitor, as if you have been to florida before you will know how time consuming it can be to have to go and collect the accomodation keys from an rental or management agency, also the times the flights arrive from the UK many of these ...

Limara 05.07.2001 · Read full review
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Review of Travel City Direct

...now, last June was with Travel City Direct and I cannot think of a single problem we experienced that affected our holiday. Booking was easy, the staff helpful and polite. Of course they try to sell you more than you want so do some research, I found much cheaper better value insurance, park tickets than they offered for instance. Booking with TCD can be done over the phone or on the internet. Try their website as it offers a comprehensive guide ...
...of the control of the travel company. The staff on the plane were great, the food very good. My fussy daughter ate the lot. We arrived later in Orlando somewhat later than we should have done. Walking out of the airport you have the car hire building in front of you and we had the car and the villa sorted within five minutes. We were pleasantly surprised to have been upgraded to an executive villa with an extra bedroom. It was clean and we got the ...

DaveLFC 01.01.2005 (02.01.2005) · Read full review
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Review of Travel City Direct

Used Travel City in 2005 NEVER AGAIN !!!!!!!!!!!!!!!! Here is a copy of the letter I sent to TCD to which got a standard reply in other words they didnt want to know. I am writing to complain about the service received from your carrier Air Atlanta. As a regular traveller to the USA, mainly with Virgin Atlantic, I decided to book my 2005 holiday in Orlando with TCD, because your advertisements seemed to offer the same level of service as Virgin ...
...747 aircraft. The outward flight on 19th August got off to a bad start with a 3 ½ hour delay, although to be fair, was not entirely due to yourselves (caused by a medical emergency on the inbound flight) The ground staff at Gatwick were excellent very apologetic and issued us £5 per vouchers for refreshments. The inbound plane arrived within its estimated time, but as we were about to board, another hour delay was endured while engineers worked ...

xDave2x 07.06.2007 · Read full review
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Review of Travel City Direct

...a villa in Florida with Travel city direct and I have to admit that it was the best experience of my life. This was our 3rd trip to Florida and our first experience with travel city villas. The last two times we went Florida we booked the villa with other company’s. For a bit of advice I would suggest booking the villa car and flight separately as it is a lot cheaper but a bit more complicated. As it is Florida the home of theme parks I bet you ...
...After getting in contact with Travel city they sent out someone to have a look. She was a right bitch she was some fat young blonde women from Manchester with a high pitch voice. She blamed most of the faults on us so this led to a lot of shouting and resorting to her just leaving. The next day we were told to go down to the main office in Kissimmee (not sure about spelling) which wasn’t very far. We went down and they offered us a new villa in ...

dean-in-da-hole 23.01.2004 · Read full review
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Review of Travel City Direct

i have flown with travel city direct now for the last three years when i go to florida, i have found them the cheapest company and very helpfull. every time i have used other companies to fly i have found either the cabin crew ignorant or the planes to small, oh and the food stinks. when going on a long haul flight you need maximum comfort throughout your trip and i find that they are 5 star in all aspects. the plane was enormous and had plenty of ...
...the airport but with travel city direct i feel they more than helped they made my holiday a trip i will never forget, and i will never use another tour operator other than them. KEEP UP THE GOOD WORK! ...

shakkatia 03.07.2001 · Read full review
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Review of Travel City Direct

...day passes, that is the travel agents in the UK that sell them and that Disney cannot change them to Lifetime passes. If we had the 7 day pass they could have done it but definitely not the 14 day. We went to the Travelcity Direct office in Orlando and explained the situation and the gentleman there phoned Disney and they confirmed what we had been told at the Disney desk. We showed the gentleman the e-mail and he wrote out a holiday report to send ...
...picked up the price list for Disney Tickets at Magic Kingdom and for a four day pass including park hopper we would have been about £135.00 per person. If we had bought our tickets at the gates as we usually do we would have saved over a £100.00. A small amount granted but if we had been able to transfer the remaining days to Lifetime passes this would have been a fantastic saving over the years. We only used 4 days of our disney tickets. I wrote ...

robyn345 18.01.2007 · Read full review
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Review of Travel City Direct

Hi We traveled with TCD in November / December 2006 Our observations are as follows Advantages Cheapest flights to Florida Free Drink, Headsets Disadvantages Free Drinks troley seen once during long flight Width of seat small ENTERTAINMENT A JOKE Difficult to see screen Some people could not see at all Outbound movie HOME ALONE Inbound movie HOME ALONE ...

IanDaniels 24.07.2007
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Review of Travel City Direct

Watch out for the over inflated Car Hire prices! yes the flights are good value and TCD have great offers for families looking to stay in Disney hotels. But we booked the fly drive package only to find out that the car hire was £200 more than we could have got ourselves with Dollar who TCD use. When I wrote in to complain they stated that if we dropped the car hire they would put the air fare up! This is blatant price fixing! i'm sure its not legal. ...

bonzo69 02.07.2007 (01.07.2007)
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Review of Travel City Direct

used tcd in 2005 and only problem we had was there were no seat -back tv s and the plane was old french 747. used tcd after we were dumped in new jersey the previous year by continental and would recommend to anyone.-- (even though we took off from sandford just as hurrican wilma hit) overall very good value . ...

floridadave 06.05.2007
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Review of Travel City Direct

After reading the other reviews posted, I was seriously worried about my first flight with TCD to Florida for the Easter hols. I am very fussy & normally fly everywhere with either continental or emirates Business class but amazing low costs for their TCD's Sunshine First had tempted me!! We arrived at airport prepared for a hellish flight but I can honestly say we had a fabulous one. The seats were exactly like Business Class seats, pitch not quite as good as some, but still very good. The only difference really would be the recline, they do not recline fully into a bed like seat, but they recline enough to make you comfy. The meals we had were excellent. The staff were excellent, very attentive and friendly and professional. The first film was shown on a screen at the front of the cabin, we were in rows 2 & 3 and had no problems seeing it and then the crew gave us personal screens with many entertainment options including games. I think economy had to pay £10 for these. There were no delays and the return journey was just as good. The crew were lovely & I will be bookling them again for flights to USA and would definately recommend them. ...

Cressland 20.04.2007
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Review of Travel City Direct

...we paid a visit to travel city directs office on lake buena vista regarding a transfer as we feel we could not settle in the villa as the ease on which they got in had to be seen to be believed. The tcd rep adam (little american with a big attitude) said he had arranged for us to be transferred to an hotel on international drive and for us to hand our villa keys in. On arrival at said hotel there was no welcome commitee in fact they did`nt know ...
...sister hotel further down the road.On arrival here they too were not expecting us, we were now homeless in orlando, i was now sat in an hotel reception with a crying wife 3 children and suitcases without a room..The hotel receptionist went beyond her duties and tried contacting tcd, on the 5th call she got in touch with a tcd representative who told her a fax would be coming confirming our transfer.we waited and waited then for good measure we waited ...

mr_frosty 12.11.2004 · Read full review
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Review of Travel City Direct

...booking them - I have. Travel city direct, specialise in flights to Orlando and unlike others, when you ring them, the advertised flights are available at the advertised prices. The agents are helpful, not pushy at all and give genuine help and advice. I have used them now for several years and they continue to give the best value flight only or accommodation inclusive deals to Florida. Well done - keep up the good work ...

bayantiques 13.08.2000 · Read full review
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Review of Travel City Direct