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User Reviews

for Travel Republic

Rating Summary based on 204 reviews

  • 5 Stars
    146
  • 4 Stars
    32
  • 3 Stars
    5
  • 2 Stars
    5
  • 1 Star
    16

Detailed rating

  • Application Process
  • General Information
  • Help with Visa
  • Office Staff
  • On-the-placement Support
  • 4.3
  • 4.1
  • 3.7
  • 4.0
  • 3.9

Review attribute filters

Previous page Next page Page 1 of 21 | 1 to 10 out of 204 Review(s)
  • 43 of 43 Ciao users found the following review helpful
    Picture of kineticspade

    Level 7 kineticspade

    Member since 07/12/2005

    Reviews written: 446

    User recommends the product

    Advantages Advantages Everything

    Disadvantages Disadvantages None

    I booked all of my holiday online after searching through quite a few travel companies, and online companies and this seemed to be the cheapest I had found, so I decided to use these, I had used an online operator before so I felt that I should be safe with these too. I did worry a little though as I had booked it quite a few months in advance and so much can happen in a few months like the company going bankrupt. I never had to talk to anyone on the phone or deal with customer services, as all the booking is done online. To start with I had to enter the date I wanted to fly, how long for and ... more
  • 21 of 21 Ciao users found the following review helpful
    Picture of tranx

    tranx

    User doesn't recommend the product

    Advantages Advantages TR helped by re-booking everything when the flights were changed, twice

    Disadvantages Disadvantages Cheaper to book direct, hotel reservation failed, put right before travelling

    We have just arranged a seven-day holiday in Funchal Madeira through Travel Republic. I found them on line and then wrapped things up on the telephone and hope that this account will be useful concerning my reasons for choosing an agency, and the experience of booking through this particular one A friend of ours had a good stay in Madeira and, while on the spot, she kindly selected hotels which seemed suitable for the three of us. Upon her return she brought up the possibility of a joint holiday and I guessed that it might rest there. However, after a seemly interval, she presented my wife ... more
  • 22 of 22 Ciao users found the following review helpful
    Picture of bettyboop2002

    Level 5 bettyboop2002

    Member since 14/07/2010

    Reviews written: 163

    User recommends the product

    Advantages Advantages Simple booking process, cheap hotels

    Disadvantages Disadvantages Flights seem expensive

    Travel Republic is an online travel agent I have used a few times before to book holidays with. You can book flights and hotels together, a flight only, hotel only, airport parking, insurance, transfers and car hire on this website although I have only done Hotel and transfers. They have destinations worldwide and plenty of choices when it comes to star ratings and all inclusive options. The search process is simple, you just type in your destination, you can choose a whole country, city or a specific hotel you want to stay in. Then you add your dates, how many rooms you require and how many ... more
  • 10 of 10 Ciao users found the following review helpful
    Picture of danster2006

    danster2006

    User recommends the product

    Advantages Advantages Excellent Service

    Disadvantages Disadvantages When you can get through

    I have recently booked a holiday to Turkey with Travel Republic. I found the online booking much easier than sitting in a travel agents for over 3 hours (as I have before) or wasting time on the phone while the rep tries to sell you a completely different holiay to the one you want! I received my documents within 5 days, and all was fine. I then decided that we should have a bit of luxury and tried to upgrade our seats. I logged a service request on the website, and got a prompt response that I needed to do this directly with the carrier. The phone number was supplied, so I got on the phone ... more
  • 9 of 10 Ciao users found the following review helpful
    Picture of wesanwar

    wesanwar

    User doesn't recommend the product

    Advantages Advantages 0208 so free to call off mobile minutes

    Disadvantages Disadvantages too much small print, slow responses, Using third parties

    *This whole debacle has crippled us emotionally* (Please Read and leave comments) I booked a holiday with this company in December 2008 for the Christmas break, unfortunately my trip turned out to be a disaster, on my return i complained to travel republic, it took the company a month to realise that they could not open the email attachment i had sent them, however on each occasion i rang the company, the staff told me that the complaint was being processed, anyway i resent my complaint and waited another 30 days to receive responses from travel republics suppliers (As travel republic is only ... more
  • 1 of 1 Ciao users found the following review helpful
    Picture of dazatro

    Level 1 dazatro

    Member since 17/02/2013

    Reviews written: 1

    Advantages Advantages Easy to use, staff friendly with knowledge of the products, quick service

    Disadvantages Disadvantages Only the bombardment of emails selling holiday insurance in the immediate department period

    The internet site was easy to use and access. However as I was unsure, never having booked a holiday electronically, I also used the telephone to secure the booking and to raise additional queries. The telephone was answered quickly and you were not left hanging listening to answering machines for any period of time. The people who handled my calls were excellent. They were polite, thorough and inspired confidence. The advice they gave was good and turned out to be correct. The holiday was booked in a very short time. Additional requests and queries were answered promptly and set in motion ... more
  • 3 of 3 Ciao users found the following review helpful
    Picture of 8871laura

    8871laura

    User doesn't recommend the product

    Advantages Advantages NONE

    Disadvantages Disadvantages MANY - SEE REVIEW

    Please please DO NOT BOOK A HOLIDAY WITH TRAVEL REPUBLIC. I am writing this because we’ve been through hell and I genuinely don’t want anyone else to experience what we have because of this awful company. I have been fighting for 5 months, trying to get compensation to no avail. We booked with TR due to them being the only travel company to have the particular hotel we wanted. We now no they didn’t have this hotel, but however, decided to take our money for it anyway. We only found out that we weren’t booked into the hotel 15 HOURS BEFORE WE FLEW, due to me emailing the hotel direct to order a ... more
  • 5 of 6 Ciao users found the following review helpful
    Picture of barbarylane

    Level 1 barbarylane

    Member since 21/09/2012

    Reviews written: 1

    User doesn't recommend the product

    Advantages Advantages Cheap

    Disadvantages Disadvantages Disgusting company - lousy customer service - takes forever to resolve a problem!

    This is the worst travel company I have EVER been with, and I advise everyone to pay just that little bit more money and use a different travel company for that extra peace of mind, as when something goes wrong, it becomes a nightmare to resolve!!! We booked and paid for our accommodation to Greece last September and were due to fly out mid July 2012. I emailed our hotel 3 weeks before we were due to leave to ask if they could pick us up from the airport, as I read that they do a free shuffle transfer. They replied saying that they did not have any booking confirmed for us and they are full ... more
  • 0 of 1 Ciao users found the following review helpful
    Picture of Mark130761

    Level 1 Mark130761

    Member since 08/05/2013

    Reviews written: 1

    Advantages Advantages None

    Disadvantages Disadvantages Everything

    After booking hotel and flight through Travel Republic we immediately tried to book a car but it said 'none available' (on changing details we found that it was because our flight arrived at 21:15 and all car hire companies closed at 21:00. We then tried to book a 'transfer' and it was MORE than the whole week's hotel price!!! Contacted Travel Republic but they simply referred us back to their 'Transfers booking' page and ignored our comments. Contacted them again and did not get a response before we had already flown so we had to book a different hotel close to airport (via a different ... more
  • 0 of 1 Ciao users found the following review helpful
    Picture of Beech55

    Level 1 Beech55

    Member since 14/04/2013

    Reviews written: 1

    Advantages Advantages Everything

    Disadvantages Disadvantages None

    Easy peasy online holiday company that delivered the goods simply and fairly. Simply select your destination and requirements whether it hotel and flights. Simply explained details pop up with flight times and options. Site very easy to use with all details explained,. Hotel description and trip advisor reviews to help you make a decision. All honest descriptions regarding the hotel I booked and very pleased to get what I expected. Guides you easily for all requirements on the holiday including transfers, travel insurance if needed and more. Says how it is is and we get what we expect. Would ... more
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