Travel West Midlands (Coventry) > Reviews

Advantages: Good website, new buses being seen
Disadvantages: Poor service, dirty buses and having to use correct change

...on the air as I travel to work, or the floor is just sticky and covered in litter. Some of the buses are far too old also, and I have on occasion felt unsafe whilst travelling. TWM also never seem to stick to a timetable. Buses come when they feel, usually two or three at a time. Which all in all makes for some cold and wet waits and the bus stop, which doesnt even have a shelter. Another problem TWM have had is the necessity to have the "correct ... Read review

Advantages: Reliable, Cheap, Frequent
Disadvantages: Ignorant Drivers, No Change Given, Not informed when there are problems with the service

My Grandad actually drives for this company and he is really friendly and helpful. However, in my own experience, unfortunately, this cannot be said for the majority of the other drivers. On getting off the bus I try to be as polite as possible, thanking the driver and making general conversation only to find no response... at all. I really hate it when people ignore me and when you are paying for someone's wages i think they could at least acknowlege ... Read review

Advantages: They only run buses in the West Midlands, not anywhere else in the country
Disadvantages: Exact fare, unfriendly drivers, very poor reliability, often don't turn up...

TWM really need to sort this out. The no 12 runs between Coventry City Centre and the University of Warwick. The buses regurally run full so start going straight past bus stops leaving people to try and get the next one. Even when you do get on, the drivers are normally unfriendly (it's also exact fare only) and drive round roundabouts like they're maniacs. That's when they actually turn up. Some newer nicer buses would be good as well... They ... Read review