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1-15 of 25 reviews of US Airways sort by Usefulness | Product rating | Date

 

The skies the limit

Advantages: Fly to many locations
Disadvantages: Not the most comfortable coach seats

...I now fly from the US to the UK alot, okay not alot compared to the normal business man but 2 or 3 times a year I have finally decided to stick to one airline and get those flying miles working in my benefit. It just happened at the time I decided to do all this I wound up with a ticket on an USAirways flight. So being a man of my word I have not deviated from them since. Okay now let me get into some personal opinions about this company. My first ...
...Philadelphia, Pennsylvania to London Gatwick. I had purchased the ticket from a travel agent so I did not get to interact with the Airline employees until checking in for my flight. Upon arriving to my terminal I checked in at the gate and we promplty boarded the flight on time. Now this was a shocker to me. Once boarding the plane, I took my seat on this little noisy prop plane and flew the 45 minute flight to Philadelphia, where I switched over ...

fun2night4us 27.09.2004 · Read full review
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Room for something rather big to manoeuvre...

Advantages: Helpful, efficient stewards
Disadvantages: No free alcohol

...-Williamsburg) most convenient deal with US Airways, and allowed me to select our seats by means of an interactive map of the ‘plane. Having had no experience of flying with this airline I had no preconceptions of what the service would be like. However my heart sank when I had a communication via Opodo rescheduling our flight times. This change only involved getting an earlier flight on the same day, so after checking that it did not involve reissuing ...
...the same organised approach, giving us boarding cards through to Williamsburg, with details of the check in desk in Philadelphia where we had to change ‘planes. Upon boarding, I was impressed to see that we had the same seats that I had originally asked for when I booked with Opodo, and noted that there seemed to be quite a lot of legroom and space compared with many airlines. When returning home I checked the US Airways website and learned that ...

spankygoodtime 05.11.2002 · Read full review
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The Airway to the US

Advantages: Entertainment, price
Disadvantages: Different airline domestically

I have flown on US Airways once, and thoroughly enjoyed the transatlantic portion.I was less impressed with my domestic connecting flight. I chose them because it was a last minute trip, and they offered the best deal. I was flying to San Francisco, and I went from Manchester, as it's more convenient to me than their other British destination, Gatwick. The price was high for the last-minute trip in July, but lower than any others I could find, but ...
...a Saturday night stay. With US Airways too, even the cheapest deals are flexible. You can change your return to anytime within 6 months, for a fee of $100. This was usueful in our case, as we were travelling on a family emergency involving my wife's mother, who lives in California, and my wife couldn't be sure how long she'd need to stay. We got to the airport about four hours before the flight, and the check-in queue was huge. It took about 45 ...

Quakerman 22.11.2003 · Read full review
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Absolutely Fabulous

Advantages: Full of nice surprises
Disadvantages: Could get used to it

...Dublin A minicoach waited for us to leave the aircraft to take us to the executive lounge even shower facilities were available Phones were provided , sandwiches, absolutely anything during the 80 minutes wait for the flight to Boston. When the flight was called we were again taken by minicoach to the departure lounge. We were shown onto the Air-Lingus wide bodied jet to the business class area of the aircraft. There were 15 passengers in this section, ...

uptyu 16.11.2000 · Read full review
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US Airways: The Best Transatlantic Service?

Advantages: Great staff friendly and courteous
Disadvantages: Leg room in coach class

I have flown US Airways on 4 trans-atlantic return journeys this year so I believe I am well placed to give you guys an overview. Departure: Taking off from Gatwick the check in staff and security are helpful and courteous. They will also provide you with your Visa waiver forms prior to take off so you do not have to fill one out on arrival at US immigration. Envoy and First Class Lounge: The Envoy and First Class lounges are superb offering snacks, ...
...this is not saying that US Airways coach class is up to scratch it is a very cheap, efficient and friendly service. Upon entry to the US you will normally land in either Charlotte or Philidelphia before taking your connecting flight as these airports are US Airways bases. The crew will provide you with any paperwork needed and give detailed directions of how to get to immigration and what to do when you get there. Verdict: I keep going back even ...

Matt.Blundell 31.01.2005 · Read full review
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US Airways - inconsistency at its best!

Advantages: Service in the UK, Price and plane
Disadvantages: Staff in Philadelphia

...to describe my experiences with US Airways would be 'mixed bag' as in the last 3 months I've really had my highs and low's with this airline. The highs would be £700 + free round trip and luxury hotel accommadation in Manchester but the lows would be stranded in Philadelphia, stranded in Detroit and waiting 14 hours for a flight you were booked on, about to take off and still didnt make it. But I'll start at the beginning... July 23rd, recently ...
...this lead my opinion on US Airways? Surprisingly I'm still a fan. Off the UK ranbranch of the company. They were superb in handling the over bookings and their hospitality was sublime. My experience of Philadelphia was torrid but Detroit staff were much more pleasent. Ultimately the trip was still amazing and if it wasnt for missing the warped tour I would have been content. To conclude, just have your wits about you when booking with US Airways. ...

understatement19 19.11.2007 · Read full review
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Shame about the little extras

Advantages: attentive service, friendly cabin crew
Disadvantages: had to take own luggage to connecting flight

...month I booked tickets with US Airways. I have never flown with them before and thought it would be a good experience to try an American airline. An added experience was we had to change flights at Philadelphia but I thought this would be a simple process and would be in line with what I had previously been used to. The cabin crew staff were friendly and polite and the service they provided throughout the flight could not be faulted. The aeroplane ...
...the seat in front of us and we thought this was great as we would be entertained throughout the journey. We noticed there were no headsets available and after takeoff we discovered that headsets were an extra which we would have to pay for. Headsets were being charged at US$3.00 each which admittedly was not a lot and you could keep them but how often do people re-use their headsets again after a plane journey? I thought it was slightly unreasonable ...

Yorkiebee 14.10.2009 · Read full review
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Love the drinks!

Advantages: Price, drinks, disabled facilities
Disadvantages: Entertainment

I flew USAirways this year (2000) to Orlando, and I was most impressed with the array of drinks on offer! I was flying economy class, yet all drinks including alcoholic ones were free. I asked for a Bailey's and got a huge cupfull, instead of a tiny glass, and all drinks were supplied constantly and with masses of ice. It was a great taste of what was to come! As with many airlines, the food was nothing to write home about. I had a vegetarian meal, ...
...vegetarians have the normal meal and take the meat off. I was not overkeen on the cabin staff, there were a couple of curt ones, but generally, they were friendly and helpful. The aircrafts were comfortable and clean but the entertainment wasn't too hot. There was a great fun pack for kids though, with crayons and other drawing tools. I had 4 flights to get in total, and one was an hour late, the others were punctual. I would recommend this airline ...

DNAhelix 24.07.2000 · Read full review
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I would recommend this airline to others

Advantages: Cheap flights but excellent service
Disadvantages: None

...flew to the USA with US Airways, having booked the flights through the Airline Network. The flight to Philadelphia took 7.5 hours and was not delayed. We flew from Manchester to Philadelphia in economy class but had enough leg room on this flight, the food was the usual standard for airline meals. The in flight entertainment was excellent and the cabin crew were helpful. We had been aloud 3 hours between flights at Philadelphia which infact gave ...
...the US Airways check-in staff at Tampa were very helpful. Overall I would recommend others to fly with US Airways and agree with other peoples opinions about Philadelphia Airport. We also found the break in flights at Philadelphia broke up the tedium of the long flight to Orlando. ...

barny46 28.07.2002 · Read full review
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Service is great!!

Advantages: legroom, cost and politness of staff
Disadvantages: entertainment and food

I chose US Air because we got a good deal - four flights for the price of three. We flew from Manchester to Denver via Philadelphia. At the airport there were no queues which was a very welcome break. The security people were very pleasant and the check in staff chatted with us as well as doing their job efficiently. On the plane there was more legroom than on any other transatlantic flight I had taken. All the flight attendents were very pleasant ...
...The stewerdess was extremely good about it and was happy to swap my food. She herself said that she thought the vegetarian meals were inedible. So if you like legroom and good service fly US Air but if you require special meals fly Delta - theirs are much better. ...

BEEEBEEE 14.08.2000 · Read full review
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Great!

Advantages: Polite, cheap, direct.
Disadvantages: None.

...in comparison to other major US operators like British Airways, American Airlines, Virgin Atlantic and Continental, but also, the inflight services were excellent! What really did it for me were the meals - none of that cheap rubbish BA offer! Really high quality -and delicious- meals. Mmm! And the films, although not blockbusters, were well chosen and really made the flight pass more quickly. The pilot was friendly and kept us posted with our position ...

willsweet 11.07.2000 · Read full review
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an enjoyable journey

Advantages: lots of legroom and good service
Disadvantages: none

I have recently flown with US Airways to Florida and I have got to say that they were the best airline that I have ever flown with, and I have flown with a few! The biggest surprise was the amount of leg room, even in second/lower/cattle class. No sitting with your knees up to your ears on this airline, there was plenty of room. The in-flight entertainment was brilliant. We flew on a new plane, only three weeks old, which helped I suppose. Each ...
...The only downside is that US Airways don’t fly from a great deal of English airports. The nearest one to me is Gatwick and I live in Cornwall so you can imagine it’s a bit far away! If you are flying to an American destination I would definitely recommend US Airways, they offer great value for money! ...

annette_tr9 02.03.2001 · Read full review
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Couldnt ask for more.....

Advantages: Arrived early, constant updates from the pilot, & excellent service & food.
Disadvantages: To be honest, there were no disadvantages - I had a great flight.

...by American friends, against choosing US Airways. I decided to fly with them though, as they were offering the cheapest, direct flight. I thought I'd give it a go though! I flew in Economy Class. We boarded on time, but set off about 20 minutes late - and ended up arriving 1 hour early, so the time was more than made up. The service aboard the flight was excellent. Complimentary soft AND alcoholic drinks constantly, lovely meals, and a great snack. ...
...say I was flying Economy! The seats were very spacious aswell - and very comfortable. On my way back from Philadelphia, we boarded on time, set off on time, & still arrived 1 hour early aswell! Again, the service was fabulous! I would definately recomment US Airways! ...

MelNorthernLine 01.04.2001 · Read full review
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For a cheap price ...

Advantages: Cheap flights
Disadvantages: Having to fly from Gatwick

...four flights I took with US Air in May. Check in at Gatwick was fast, effient and wonderfully friendly. As I was early I requested that I have a seat with more leg room (not that I am taller than average or anything, I just wanted a little more comfort on a 7 hour flight). I was also given a choice of seating for my connecting flight which amazed me, I quickly accepted the offer of another seat with a little more leg room. Airline food is never ...
...great. I had booked with US Air because I wanted cheap flights to the US and back. I wasn't expecting great service or great comfort, I just wanted to get there in one piece for as little money as possible. I will certainly be booking again with US Air later on this year, their value is incredible. ...

TKJ1977 31.07.2000 · Read full review
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Technology as Ive never seen it

Advantages: remote control with multi-function buttons
Disadvantages: not the same treatment on way back

I used US AIRWAYS for the first time in October. There were drinks and entertainment a'plentifull!!! The equipment there for economy entertainment was amazing. I felt incredibly privledged to be sat there. Every chair had its own T.V monitor and Television remote on the arm."So what" your probably thinking, but has any inflight entertainment youve been on had 4 seperate entertainment sections for ages and interest and in each one of these sections ...
...but. If you are on US AIRWAYS for a transatlantic flight do not expect the same luxury on the return flight. For some reason, as many passengers like to sleep on the flight back the airlines punish us, the people who want to get the most out of their money, and they give you a lousy big screen at the front of the coach with a rubbish film on and when people walk past you miss the most important bit. I know i just said it would be a rubbish film but ...

bluntandbrief 06.12.2000 · Read full review
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