United Airlines - UAL

...have always tried to book United Airlines to the USA, on the odd occasion I was offered a slightly better price by different airlines but I always went back to United. I book with Expedia, an online company we use for most of our travel needs. They tend to have the best offers and prices. We had flown to Las Vegas with Virgin (the only direct flight out of the UK) in January 2006 but after some disagreements with the service we got and their bad ...
...back to the reliable old United Airlines despite a stop-over on both in and outgoing flights. It was a little more expensive to fly United than the airlines we were offered (Northwest or Delta) but we got amazing flights - out of Heathrow 8am via Chicago and arrive Las Vegas 1.55pm and back at 11.35pm via Washington, DC, arriving next day at 9.55pm. We didn't mind that we lost a whole day in the air over the Atlantic because we had a chance to spend ...

Tempus_Fugit 04.03.2007 · Read full review
Ciao members have rated this review on average: very helpful
Review of United Airlines - UAL

...one was the price. United Airlines is one of the cheapest and one of the largest airlines within the United States. The majority of their flights are from or to the USA and you can almost get them from any part of the world. They also have two sister companies,:- United Express and Ted which work alongside them. ~The Price~ It costed us £700 between us when we booked these flights 8 months ago. Due to my sister's hectic medic schedule, we were ...
...There were plenty of United Airlines staff who had no idea of what they were doing. Many stood there like clueless chickens and kept quizzing their supervisers on how to check us in and what to do etc. This delayed the overall boarding procedure and we weren't boarded until 2 hours later than the time specified on the tickets. ~The Air Hosts/Hostesses Service on board the planes~ Let me tell you my experiences with them on board the aircraft(s). ...

promotions_lass 01.09.2006 (04.09.2006) · Read full review
Ciao members have rated this review on average: very helpful
Review of United Airlines - UAL

I have flown transatlantic with United twice now, once internally within the states, the majority of these trips have been in the premium economy class and once business. Our trips were from London Heathrow to San Francisco premium economy on the outbound journey and business class on our way home. My second trip was London Heathrow to Washington, transatlantic and Washington to Boston internally – all legs being premium economy. BOOKING ...
...booked our flights through the United telephone booking service. This was for one simple reason, Paul and l are Star Alliance Gold and Silver cardholders respectively, and as such you immediately get upgraded from economy to premium economy. Now this doesn’t really mean much more than a few more inches in legroom. So that we could choose our seats in Premium Economy we needed to speak with an operator. The United website – located at ...

purdy 17.01.2005 · Read full review
Ciao members have rated this review on average: very helpful
Review of United Airlines - UAL

I flew on United airways 4 times over the USA and from the UK in August 2004 and found it to be a very pleasant, relaxing flight each time. Cost Well everyone cares about cost! United are not a budget airline, although my family found them tp be the cheapest of all the carriers we could find in the USA last summer. As far as I am aware, the flights from the UK to New York cost under £500 each return, with additional internal flights within the ...
...with his legs, but on United he had no problems, non of us felt cramped. There is also more room between each person and the seat infront (my dad has a rounder tummy bless him and still had no problems). Although you will allways be restricted when and inconsiderate person puts their seat down infront (without asking!! Why do people think they can behave so rudely on a flight and then not be 'gently' pushed when I walk past!) Grr I will not continue ...

nikki14 23.04.2005 · Read full review
Ciao members have rated this review on average: very helpful
Review of United Airlines - UAL

...were certain aspects of the United Airlines customer service that were certainly not awesome. Actually the title to this op is slightly misleading. They weren’t that bad. (Certainly better than American Airlines, but then that’s not difficult. I think I would be better than American if I offered people piggy backs to wherever they wanted to go.) However, there were a couple of incidents that could have been handled better by the United ...
...recap, the good points about United are: l Fairly cheap; l Good network; l A generous mileage points program. (I’ve now got enough for a free flight to Nice, which is nice); l From the Flight Deck, audio channel. The bad points: l Dubious customer service. On the whole, pretty good. I would fly with them again (if only for the flight deck communication) but I will look around for alternatives in the future. ...

bridgendboy 25.04.2002 · Read full review
Ciao members have rated this review on average: very helpful
Review of United Airlines - UAL

...options for seating on the United leg. I was expecting to have to check-in again at Newark, but lo and behold it spit out a boarding pass for the onward flight too. The seating options were two middle seats, but I was able to get this changed at the gate for an aisle seat by the friendly staff there. In the event, the middle seat next to me was vacant, which was nice, but why couldn't the machine access all available seats? The seat on the onward ...
...and asked passengers to give United another chance, as they are usually on time on this route. But having flown the same route on Continental the week before, I don't think I will be going back to United. Even with the delay, I had an hour to make my connection, which was only a few gates away, and I got into Toronto early. ...

Quakerman 03.12.2004 · Read full review
Ciao members have rated this review on average: very helpful
Review of United Airlines - UAL

...sure that I’ve flown with United Airlines in the past and that it had been a good experience (I’ve just flown so many times, I can’t ever remember with whom) but so much changes once you have a baby. A few months ago I booked a flight with Lufthansa, the German airline, to fly from Edinburgh to Chicago, via Frankfurt, Germany, along with my husband and then 5-month old baby daughter. We were on our way to visit my baby’s grandparents who live in ...
...there is a partnership between United and Lufthansa that has existed for the last 10 years that I had just found out about right then and there, and even though I know I’ve flown Lufthansa to Chicago before, this leg of the flight was taken over solely by United. I was very disappointed. I would have booked with a different airline if I had known in advance that this would have happened! I was fortunate though that they honoured my request for bulkhead ...

katbuzza 06.01.2005 · Read full review
Ciao members have rated this review on average: very helpful
Review of United Airlines - UAL

Did you know that United Airlines are subject to a boycott by annoyed staff and passengers? There has recently been a lot of bad press around about the unfair treatment of staff due to alleged discriminatory employee benefits and lawsuit against San Francisco equal benefits ordinance protecting lesbian, gay, bisexual, and transgendered employees. This will be viewed as an unusual case in the UK and will no doubt affect our workplaces soon. I have ...

andycharger 24.08.2000 · Read full review
Ciao members have rated this review on average: helpful
Review of United Airlines - UAL

...April 2004 i flew with united for the first time from heathrow to los angeles. My flight only cost £238 return, which included connecting flights to las vegas. however since returning and trying to book to go again the prices have jumped up massively, maybe this is due to the time of year or what i don't know. I must say from the start i was impressed, on the way there we was upgraded free of charge to economy plus which was great as you really ...
...person in front pushes there chair back it didn't even bother me. All your refreshments are free which suprised me as they normally cost a small fortune. And they bring refreshments round every 1/2 hour to an hour. you can have anything from a full can (not those small ones) of coke to a half a bottle of wine, a vodka and coke etc etc loads of choice. They also brought round biscuits, crisps etc regulary. The meals weren't ba either which i was ...

fairy_170381 17.07.2004 · Read full review
Ciao members have rated this review on average: helpful
Review of United Airlines - UAL

I recently flew with United to Florida via Washington, over the course of the trip I flew on two different 777's, a 757 and a 727. I found the all of the aircraft to be very clean, the new increased seat pitch in economy was very welcome and for me a being a shade short of six foot, comfortable. The cabin crew on all flights were great, nothing was to much trouble for them at all, can't praise them highly enough, the flights despite the best efforts ...
...on time or early. One reccomendation, if you don't like cheese, tell your travel agent, and the airline before you fly, because at some point you WILL get the dreaded cheese. The check in staff are also ver yefficient and polite, another reccomendation would be, check in early, flights on popular routes may well be oversold, and although the compensation package is great, if you check in late you may find yourself bumped. ...

trident 21.12.2000 · Read full review
Ciao members have rated this review on average: helpful
Review of United Airlines - UAL

I recently flew United from Houston to Las Angeles. I was impressed with the service, the personnel were efficient and caring. The plane was clean. The coach seats were ample for comfort. And the airline both left and arrived on time. I was traveling with my wheel chair and that posed no problems. I was wheeled to plane and the wheelchair taken in to cargo area from there. And upon arrival the wheel chair was at the plane door waiting for me and ...

skyepet 15.07.2000 · Read full review
Ciao members have rated this review on average: helpful
Review of United Airlines - UAL

...of being married to a United Airlines employee is that we get reduced flights. Because of this, we are often flying back and forth to the United States to visit relatives. Even though we fly in Business Class, we have never really been satisfied with the service. The American stewardesses always seem to be rude and inconsiderate. It seems as though they can't be bothered to look after their passengers, and if we ask them for something, we feel as ...

JacAnn6 11.07.2000 · Read full review
Ciao members have rated this review on average: helpful
Review of United Airlines - UAL

...sister and I flew with United from Heathrow to Chicago. The staff were friendly and efficient and the plane left on time and actually arrived earlier than sheduled!. I was impressed with the flight meals aswell, I am quite a fussy eater and I usually dont eat the meals provided on planes, but this time I ate the lot and it actaully tasted nice!.The thing which impressed me the most was that my sister fainted whist we were on the plane about an hour ...
...so helpful and understanding, they fetched an oxygen mask for her and ran around getting her a glass of water and checked every few minutes if she was ok. She was offered medical assistance when we reached the airport which she declined, but it was nice to be treated so well by a company. I can recommend them and I will definately by flying with them again! ...

Heavenly 12.12.2000 · Read full review
Ciao members have rated this review on average: helpful
Review of United Airlines - UAL

I've travelled on United for both international and domestic trips within the US. Their strength is definately domestic trips! My first expirience with them was a couple of years ago, and is something I wouldn't wish anyone else to go through! Because the plane was broken we had a 22hour delay in London. After sitting on a hot plane for 2 1/2 hours we were taken off and taken to a hotel to spend the night. As is the case with most airlines, our bags ...
...people had connections to make. United didn't seem bothered about helping people rebook, but eventually did so. One woman was there for her wedding and was told she would get to Hawaii 3 days late! Another was visiting her sick father and would reach her destination 'maybe within the next couple of days'. It was all a bit of a mess really! Luckily I could catch the next plane out to Fresno, but had to do some serious complaining before I could get ...

gemmacarolyn 12.07.2006 · Read full review
Ciao members have rated this review on average: helpful
Review of United Airlines - UAL

...year in april i flew united airlines into sydney from London. My flight started from edinburgh to begin with flying British airways which was fantastic. On arriving at edinburgh i found that they only had mt ticket to london they didnot have my other tickets i required to take me to sydney. After checking in i made my way upstairs only when i was sitting in the departure lounge i realised my flights were wrong. I was travelling across to sydeny ...
...then sydney. I was flying united airlines , the aircraft was very nice inside and the food was lovely i must say the staff were excellent . When i was arriving in sanfransico my 4 year old had fell asleep and of course arriving in a country you have never been in is scary and the fact i wasnt supposed to be there in the first place was worse. I burst into tears on the flight as we were starting to descend from the sky as there was no way i could ...

mentalmidget 04.09.2006 · Read full review
Ciao members have rated this review on average: helpful
Review of United Airlines - UAL