United Parcel Service - UPS > Reviews

Advantages: A profesional, supportive and fast service.
Disadvantages: not unbeaten in all areas.

...one under the microscope here, United Parcel Services or UPS from here on in. UPS has an interesting beginning when, in 1907, Jim Casey of Seattle borrowed $100 to set up the American Messenger Service, employing teenage message runners and despite stiff opposition, their policy of courtesy, round the clock operating and low rates made the company a success. In 1913 the break though occurred when they bought their own car and moved into transporting ... Read review

Advantages: Good tracking service
Disadvantages: pricing

...called originated in the continental United States. With the advent of better transportation and the need to ship worldwide, they have incorporated their service into nearly all of the countries across the globe. Their entire business is delivering parcels,letters and all items that need to be sent elsewhere in the world. Obviously you have to pay for the priviledge but at least you can sleep soundly knowing your parcel will be delivered in time. What ... Read review

UPS is a courier. They are the worst courier / shipping company you can imagine. They invoice you a certain amount for a shipment and then they add extra money on top a few months later and bill you for the extra money. They bill me £370 extra which I didn't own them. I made a complaint with my credit card company. UPS apologised and said that the bill is written off because it's their mistake. Now a year later they are billing me again for the £370 I do not own them and I've already thrown out the paperwork, so have no proof now that they crooked me with that money. Be aware! Avoid UPS. They look cheap, but then the dung drops later and the bill gets huge.

Advantages: none so far
Disadvantages: wasted a whole morning today and another tomorrow

Having spent 3 hours already waiting for my parcel I emailed the seller to ask if they had any idea of a timescale for delivery e.g. morning/afternoon etc. They got back to me straight away to say that the parcel was being sent by UPS and should have been delivered before 10.30 - this was now after 11. They contacted UPS for me who, in turn, rang me at 11.40 to say that their driver had 'left the item off the van' and they would deliver it tomorrow ... Read review