Advantages: Close to the centre Disadvantages: Rude, distrusting staff
I have never encounted such rude service in my life. I didn't even get to stay at this hotel because my reservation was not acknowledged. I was basically accused of being a liar by the general manager of this hotel. Avoid it at all costs. We had our reservation dismissed by her although I had called the hotel up weeks before and secured a room for the weekend with my credit card.
The employee who initially took my booking over the phone was very ... ...said a double room was available on the first night, but only a smaller single room was available on the second night- so I decided to take the smaller room for both nights to save shifting rooms. She asked me if she could fax over a booking form but when I asked her if she could take my booking with a credit card she obliged, taking my credit card details and name over the phone.
We were there to see Radiohead play their 42,000-capacity gig in ...
parasails 10.07.2001
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Ciao members have rated this review on average: very helpful Review of Victoria House Hotel, Oxford
Advantages: Close to city centre, cheap compared with other hotels Disadvantages: Thin walls, poor/no service, no cleaning, cold shower, paltry breakfast
...my parents in Oxford in Victoria House Hotel, seeing that it promised satin and silk and all sorts of luxuries in their website and leaflets, and it was very close to city centre. My parents were VERY unhappy with it and I feel it's important to reflect their views.
- Booking the hotel was pretty troublesome. My dad rang twice and I rang twice and finally I got through to the receptionist. His English wasn't very good so it was difficult to get ... ...my questions. I eventually managed to book a room but had to give him my credit card details.
- The website promised £69 a night for a double room (2 guests) but when my parents arrived, the surly receptionist pointed to a board on the wall that said £80 a night. When I asked her why the price had changed, she said she didn't know anything about the website. Never mind, my parents had to stay there. To be fair, £80 a night for a double room in Oxford ...
bellahuang86 18.03.2007
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Ciao members have rated this review on average: very helpful Review of Victoria House Hotel, Oxford
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Superbly situated in the heart of the city of Oxford, this hotel is just minutes' walk ... more
from the university, colleges and botanical gardens. Wi-Fi internet access is available throughout the hotel. All major shopping centres are adjacent to the hotel. T...
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Price is per double room per night and may vary depending on date booked...
Victoria House hotel is superbly situated in the heart of the Oxford most famously known ... more
as the University City Just minutes away from the University and colleges you can easily explore the Botanical gardens the Magdalen Bridge and the museums All maj...
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Price is per double room per night and may vary depending on date booked...
incl. Breakfast - HRS Rating: 4,75/10 - All our rooms are en-suite with tea and coffee ... more
making facilities, Direct Dial phone,colour TV,hair dryer and Wireless internet connection. Facsimile and taxi booking services are also available. We are convenient...