Vietnam Airlines

Introduction As I have a Vietnamese wife and visited her country 7 times so far I have considerable experience of using this airline both on domestic routes and for flights in the region (Hong Kong, Cambodia etc) going back to 2003. The following is my overall assessment of all my flights with this airline to date and includes those areas where the service has, in my opinion, improved or declined. Background and fleet Vietnam Airlines (Tổng Công ty Hàng không Việt Nam as it is called in Vietnamese) is the national airline. It was formed in 1989 and has always been a state owned ... more

I noticed that this airline hasn't yet been reviewed and thought if I was the only Ciao-person who has flown it, I had a duty to write about this fantastic little airline. I flew with them about 18 months ago so please forgive a little rustiness on the detail - I also don't know what it cost for reasons that will be apparent below. I wasn't supposed to be on a Vietnam Airline flight - it was just a lucky mistake. I was on a business trip to Vietnam with two colleagues and we were booked BA from Heathrow to Bangkok with a Thai airlines connection to Ho Chi Minh City. However, sometimes things ... more